Garnett Lund | Page 10

Superb, honestly caring lease advisor This man actually came to my home to help me with a phone connection problem in my new Camry hybrid. As well, the service folk do everything they can This man actually came to my home to help me with a phone connection problem in my new Camry hybrid. As well, the service folk do everything they can to assist. A first rate dealership.... More

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Terrific experience with the Charlesglen Team Terrific buying experience and customer service from Wes, Garnett and Mark Purchased two vehicles with the past month Loyal customer for more than Terrific buying experience and customer service from Wes, Garnett and Mark Purchased two vehicles with the past month Loyal customer for more than 15 years More

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2018 corolla purchase Everything went very smoothly. All steps were carefully explained. Best options were highlighted so as to save costs. I haven't got anything more to s Everything went very smoothly. All steps were carefully explained. Best options were highlighted so as to save costs. I haven't got anything more to say. More

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My experience with staff Good customer service,we felt at home with their funny jokes,they were friendly and warm,will definitely recommend them to other friends and family.Th Good customer service,we felt at home with their funny jokes,they were friendly and warm,will definitely recommend them to other friends and family.Thank you. More

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Good experience Purchased our previous vehicle from same dealership. Our salesperson, Garnett Lund, was excellent in having detailed knowledge about the Highlander w Purchased our previous vehicle from same dealership. Our salesperson, Garnett Lund, was excellent in having detailed knowledge about the Highlander we were going to purchase as well as being very personable with no high pressure sales discussions. Phil Dao was very accommodating and was able to get our vehicle delivered earlier than expected. Mark did a good job walking through the details of the car on delivery. More

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Great experience Charlesglen was a great dealership to work with. Nice location and setup. Well stocked showroom. Friendly atmosphere. In particular, Garnett Lund Charlesglen was a great dealership to work with. Nice location and setup. Well stocked showroom. Friendly atmosphere. In particular, Garnett Lund was excellent to deal with. Very knowledgeable, respectful and accommodating. No pressure. Would highly recommend to anyone looking to purchase a Toyota product. More

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Will Only Purchase From Charlesglen Toyota Purchased my 2nd Tundra in two short years with the help of Garnett. Will not consider going or dealing with any one else but him as he is one of thos Purchased my 2nd Tundra in two short years with the help of Garnett. Will not consider going or dealing with any one else but him as he is one of those salesman that puts your needs first (not his) and gives you the time to make the right decision without the pressure. He has accurate and honest knowledge of the vehicles which helped in my purchase and will help with any issue even long after the sale without hesitation. Looking forward to dealing with him again in Spring of 2017 for another new vehicle. Also a shout out to the finance department (Alex) who went beyond getting a deal done and is just as excited as you are when things work out. Thank you Charlesglen Toyota. More

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Tacoma test drive I was shopping for a Tacoma, and I'm still interested in getting one in the future. Right now isn't the right time for me financially. Sean is incr I was shopping for a Tacoma, and I'm still interested in getting one in the future. Right now isn't the right time for me financially. Sean is incredibly hospitable and passionate about Toyota products. He's loyal to the dealership and represents it well. His follow ups were always friendly and I would refer him to anyone looking for a Toyota. Sean took care of me for the most part, however I did do 1 test drive with Garnet. Garnet was very knowledgeable on the product and was able to answer several of my questions in regard to towing capacities. More

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Great experience very excited to drive my new ride Awesome experience I really felt like they cared about getting the best deal out there. Garnet really worked hard to get my business and I'm happy I c Awesome experience I really felt like they cared about getting the best deal out there. Garnet really worked hard to get my business and I'm happy I came. I learned a lot about my old truck especially where the CD player was, thanks Jim!! More

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Keep Calm and SCION I have had over seven years with Charlesglen Toyota. They were originally in Crowfoot and I followed them to the far NorthWest because there service I have had over seven years with Charlesglen Toyota. They were originally in Crowfoot and I followed them to the far NorthWest because there service has always been exception. I took my two year old Toyota (2008) to them (not bought from them but bought used at one year from a car lot elsewhere) and for the past seven years they serviced it and I trusted their opinion. They never once tried to oversell me on a requirement. They helped me prioritize what needed to be done to make it economical. Their continued great service - shuttle rides, pleasant waiting atmosphere with free newspapers and coffee/tea made it easy. In addition, their "AutoRewards" program was another draw. I bought this program over seven years ago (for about $60 and it is still the same price today I believe) and this gave me bonus coupons ($50 and $100 at their store which I used for windshield wiper fluid, wipers etc.) It also let me accumulate points towards a new vehicle (used or new) as as my points were to expire this July, I thought I should take a look. Bought a 2012 Scion and got delivery last night. I couldn't be happier. I was able to use my autoRewards, do a trade in and have a NO PRESSURE sale from them about what I was getting. I ended up using over $1100 in Auto Rewards that would come off the direct purchase of the cost of the vehicle and the trade in price was fair. I wanted some special decals on my car that they had in stock and they were AWESOME in making sure I got them. From the salesman (Garnett - ask for him) to the finance agency to the license area - they were all so courteous and helpful. If you want a NO STRESS experience this is the place to go. They truly care about providing you with the car you need ... not just selling a vehicle. I'm hooked and they have my business for long into the future. More

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