With automotive in his blood, Fern is no stranger to a hard days work. From the ranks of Car attendant, Service advisor, Service Manager and on, Fern has worked in every department. Fern’s number one priority. Our Customers!
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Write a Review96 Reviews of Fern Turpin
January 05, 2014
The customer service with this dealership was top notch, i would recommend anyone looking for a KIA to visit Perth Kia. Mike and Cory were very professional and friendly through the car buying process. They i would recommend anyone looking for a KIA to visit Perth Kia. Mike and Cory were very professional and friendly through the car buying process. They took the time to explain everything from the vehicle details and functions to the purchase. More
Other Employees Tagged: Mike Peters , Cory Ratcliffe
November 20, 2013
Here we go again, A few weeks ago, we bought a KIA Forte Here we go again, A few weeks ago, we bought a KIA Forte 2014. The customer service we experienced then, left us wanting more. So two weeks later we Here we go again, A few weeks ago, we bought a KIA Forte 2014. The customer service we experienced then, left us wanting more. So two weeks later we went back to look at purchasing another KIA. We knew well that the pricing of the vehicles are exactly the same across the board, so why were we going back to drive an hour and half out of our way. Well simply put, its like your favorite restaurant that has great service, you always go back. There are many car companies and car dealers, all competing for a customer to sell cars. I am proud to join the KIA family, because that is exactly what me and my family experienced - a family experience. I went in to buy a KIA Rio HB and realized that my needs were a little more than what the RIO could provide. Mike and I sat down and discussed what my family needs were and quickly sat down in the KIA Soul 4U. We strapped in the babyseat and my toddler and off we went for a drive. Came back shortly thereafter and did the numbers ( I am a numbers guy, numbers don't lie). Five minutes later, the deal was done. I went on my merry way. I returned a few days later to pick up my car. Fern and Mike were awaiting my arrival, my car already to go. The paperwork was quick and painless. Fern showed me the inner workings of my car and setup my bluetooth for my drive home. As we were chatting, I got to understand why the KIA Family is so important to staff at Perth KIA. Because they were just like me, working hard at something you are passionate about and spreading the message of Family. So thank you Mike and Fern for bringing me into your KIA Family. Singh Family. More
Other Employees Tagged: Mike Peters
October 03, 2013
We brought our 2010 KIA which we previously purchased from Perth KIA in for an oil change and when I was informed that my warranty was soon to expire we went outside and looked at the new Rondo with delu from Perth KIA in for an oil change and when I was informed that my warranty was soon to expire we went outside and looked at the new Rondo with deluxe features - Mike Peters talked about the redesign of the vehicle and the latest features and suggested we take it for a test drive which we did. We were both pleased with the new vehicle and I asked about ours as a trade in. KIA was having a sale so it made it viable for us to trade in and upgrade. When we picked up the vehicle yesterday (October 2) Fern Turpin spent well over an hour going over the controls and especially the display features of the vehicle and even set up my cell phone for hands free use. Fern even said to drop in anytime if I have any problems with the display features. Always a great experience dealing with Perth KIA. More
Other Employees Tagged: Mike Peters , Austin Peters, Cory Ratcliffe
September 20, 2013
Just a little note to say I purchased my Kia from the Kia Dealership in Perth. Was really happy that we chose to go there as the service we received was very professional and the staff seemed to go the extr Dealership in Perth. Was really happy that we chose to go there as the service we received was very professional and the staff seemed to go the extra mile to make me feel comfortable and confident in choosing the proper vehicle to suit me best. I'd like to thank Mike, Cory, and Fern for their expertise along with Austin whom also told me he'd be glad to assist me with anything I may need for my vehicle. If I had to purchase another vehicle I would go there again! I would truly recommend to anyone looking for a vehicle to go to Kia in Perth. :) More
Other Employees Tagged: Mike Peters , Austin Peters, Cory Ratcliffe
August 21, 2013
From the time we arrived until we left the dealership with our car we were extremely happy with the service we received at Perth Kia. The staff was amazing to deal with, super efficient and did their bes with our car we were extremely happy with the service we received at Perth Kia. The staff was amazing to deal with, super efficient and did their best to help us get in the vehicle we needed. I try to promote shopping locally and will recommend Perth Kia to my friends and family. More
Other Employees Tagged: Mike Peters , Cory Ratcliffe
July 13, 2013
Excellent service, they made us feel like family, salesman was very knowledge about the car and answered all a Our question perfectly. Very satisfied with Perth Kia salesman was very knowledge about the car and answered all a Our question perfectly. Very satisfied with Perth Kia More
Other Employees Tagged: Mike Peters
May 21, 2013
We purchased our KIA at another dealer, however, we decided to have our KIA serviced at this dealer. It was the best decision regarding car service that we ever made. It was so great, that we traded in decided to have our KIA serviced at this dealer. It was the best decision regarding car service that we ever made. It was so great, that we traded in our 2011 KIA SOUL on another, more suitable 2013 KIA - Forte 5. The whole experience was so easy and friendly. We had gone in to have a road hazard repair on our SOUL and decided to test drive a vehicle in the meantime. Needless to say, we bought the Forte 5. The "number crunching" on the trade was effortless, no dickering was required. Cory, Mike and Fern make it fun to buy a car. Terry and Austen are great advisors on the service side. We are very happy with the whole experience. More
Other Employees Tagged: Mike Peters , Terry Koeslag, Austin Peters, Cory Ratcliffe
May 11, 2013
All the employees were very helpful and friendly, taking the time to thoroughly explain how to use the many features on the new Rhondo. The deal which included test driving various models, negotiating a tra the time to thoroughly explain how to use the many features on the new Rhondo. The deal which included test driving various models, negotiating a trade, acquiring new license plates, and completing all necessary paper work, took about 5 hours and I was on the road with my new vehicle. I would definitely go to this dealership again. Thanks Perth Kia. More
Other Employees Tagged: Mike Peters , Cory Ratcliffe
April 20, 2013
Honest and knowledgeable. Both sales reprsentatives were professional and friendly. I helped my mother-in-law purchase a car from Perth Kia and the experience was no nonsense and we all worked quickly to m professional and friendly. I helped my mother-in-law purchase a car from Perth Kia and the experience was no nonsense and we all worked quickly to make a sale and buy the right car for the right price for her. I may switch from my current Subaru as a result of this transaction. Thank you Mike and Fern. It was a pleasure doing business with you both! More
Other Employees Tagged: Mike Peters
April 16, 2013
Everyone at Perth Kia is friendly,and displays great customer service in both service and sales. They express a genuine concern for their customers. It has been our experience that the service depart customer service in both service and sales. They express a genuine concern for their customers. It has been our experience that the service department does a great job in keeping our vehicle safe. Austin, the service consultant is very personable and friendly. Most recently we purchased a 2013 Sorento. We were extremely pleased with the customer service given by the sales staff. Mike and Cory were both supportive and imformative . We certainly were most appreciative and will recommend this dealership. , More
Other Employees Tagged: Mike Peters , Austin Peters, Cory Ratcliffe