Fern Turpin | Page 8

Experience- Awesome One feels the Presence of the Sales Team the moment you arrive in their section . Mike Peters is our sales person who has been with our KIA family for One feels the Presence of the Sales Team the moment you arrive in their section . Mike Peters is our sales person who has been with our KIA family for over 15 yr's! Our new KIA Sorrento LX 2019, Passion Red, is waiting for us, outside the sales window for our 10:00 am appointment. A quick good morning,to Andre Smith, Jody Ferguson, and Peter Stokes, who were totally prepared & got us in our new Purchase in less than an hour. We gave the team our utmost highest rating - absolutely superb! Durban & Laurelle Morrow. More

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Turpin Kia made my Forte purchase experience Awesome! Not only was the entire process from looking at the Forte to financing and purchase smooth and easy, Fern and the team went out of their way to make i Not only was the entire process from looking at the Forte to financing and purchase smooth and easy, Fern and the team went out of their way to make it super exciting for my wife and completely no-pressure. Andre even stayed late to help us through the application and completing the forms. On delivery day, our car was literally on display when my wife arrived. Fern and I filled out the paperwork before she arrived so the details were done. The car was spotless and had a big red bow on it. We unveiled it to my wife and she had smiles from ear to ear. The walkthrough was thorough, entertaining and informative. All around one of the smoothest and easiest car buying experiences I have had. The entire team was professional, knowledgable, and super friendly. I would highly recommend Fern, Andre and the team at Turpin Kia to anyone. (And I will definitely be coming back for any future vehicle purchases.) Scott L. More

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New Car Purchase Great customer service provided by sales person Mike Peters; courteous and thoroughly professional. Similarly, the customer care provided by the other Great customer service provided by sales person Mike Peters; courteous and thoroughly professional. Similarly, the customer care provided by the other team members; Andre Smith and Fern Turpin was top notch. Turpin Kia knows its business and does it well. It was a pleasure to purchase a new vehicle in such a friendly, relaxed atmosphere. More

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Eazy peazy Friendly, knowledgeable staff, no pressure sales. Great trade in value. All the time we wanted was spent on our questions and concerns, not rushed at Friendly, knowledgeable staff, no pressure sales. Great trade in value. All the time we wanted was spent on our questions and concerns, not rushed at all. Enjoyable. More

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Bying a Second Hand Car Just bought my second Kia Soul from this dealership and all of the people that I dealt with ( Mike, Andre, and Fern) were nice to work with. The serv Just bought my second Kia Soul from this dealership and all of the people that I dealt with ( Mike, Andre, and Fern) were nice to work with. The service department did a very good job when servicing my first Soul and I expect it will continue with my second. More

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Exceptional experience The staff was very professional and took their time to explain everything to me. I really enjoyed my experience. Before I left with the car Andre m The staff was very professional and took their time to explain everything to me. I really enjoyed my experience. Before I left with the car Andre made it a point to make sure that I understood everything on the car and how everything worked. She was very knowledgeable and was able to answer all of my questions concerning my new vehicle. I would recommend this dealership to anybody who wants to buy a vehicle. More

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A wonderful used car buying experience The real test of a dealership is what happens when something goes wrong. In my case they solved the problem and put my mind at ease immediately. I'm a The real test of a dealership is what happens when something goes wrong. In my case they solved the problem and put my mind at ease immediately. I'm a very happy customer. More

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The Cream of the Crop Buying a KIA was a good IDEA...my last car was a KIA and my next one will be a KIA. Personable, courteous and friendly team will ensure my loyalty... Buying a KIA was a good IDEA...my last car was a KIA and my next one will be a KIA. Personable, courteous and friendly team will ensure my loyalty... More

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Excellent service I went to this dealership in early July looking for a vehicle and was treated with respect and no sales pressure at all. Not knowing what I wanted ex I went to this dealership in early July looking for a vehicle and was treated with respect and no sales pressure at all. Not knowing what I wanted exactly, Fern let me test drive a few of the cars and explained the benefits of each vehicle. I left not buying a car at the time because I "wanted to look around".. After going through the hassle of being ignored or talked down to by other salespeople I of course came back and bought a car from Fern who once again had the patience and kindness to let me test drive a couple more vehicles just so I was sure of what I wanted. I would definitely recommend this place, everyone is so nice and very knowledgeable and Andre in financing was super fast and efficient with the paperwork. Great place to shop if your looking for a vehicle....no need to look around !!! More

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Buying a new Kia The people at this dealership know their product. They were very helpful and wanted the customer to get a car that was right for them . I appreciate The people at this dealership know their product. They were very helpful and wanted the customer to get a car that was right for them . I appreciate the time they took with me yet I did not feel pressure to buy a vehicle that I would not be comfortable driving. More

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