Fern Turpin | Page 7

Best customer service and deals I ever had; bought 2 cars. We purchased our first KIA SOUL from Turpin Kia back in April 2012, not knowing what to expect from an out-of-town dealership. Their services for the We purchased our first KIA SOUL from Turpin Kia back in April 2012, not knowing what to expect from an out-of-town dealership. Their services for the past 5 years have been so outstanding that we purchased another Kia Soul from the same dealership; they kept us informed on all upgrades and/or recalls (even minor ones) and sent us e-mail reminders a few weeks before upcoming scheduled oil changes and seasonal tune-ups. We never had a car dealer treating us with such a respectful and genuinely way in the past 35+ years. Kudos to Fern Turpin Jr. (owner) and Mike Peters (salesman) for simply being. I strongly recommand that dealership to anyone wishing a new or used car! More

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A No Hassle Purchase A newer, pre-owned vehicle prior to retirement brought us to Turpin KIA via a friend. Once our intentions were made known, the staff at Turpin KIA wer A newer, pre-owned vehicle prior to retirement brought us to Turpin KIA via a friend. Once our intentions were made known, the staff at Turpin KIA were very helpful in choosing the right vehicle, and options within the budget. It took a couple of visits and test drives to find the right car, but all our questions and transaction details were easily handled by Angela, Andre, and Mike. The final paper work was handled by Fern Turpin, and we were on our way. All in all, a very pleasant, hassle free transaction ! More

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So happy we visited Turpin Kia! The whole process was relaxed but professional. There was no pressure, we felt well informed and everyone was very helpful! We have already recommend The whole process was relaxed but professional. There was no pressure, we felt well informed and everyone was very helpful! We have already recommended Turpin Kia to our friends! More

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Personable and Helpful Team @ Turpin Kia I purchased a Kia Optima at Turpin in Carleton Place in June 2016. Mike Peters, Andre Smith and Fern Turpin were fantastic to deal with and went abov I purchased a Kia Optima at Turpin in Carleton Place in June 2016. Mike Peters, Andre Smith and Fern Turpin were fantastic to deal with and went above and beyond to make the experience fun and as convenient as possible. It was a smooth transaction, and I am extremely happy with my purchase. More

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Amazing Experience With An Amazing Team We met with Fern at Kia and he walked us through the various cars that he thought would meet our family’s needs. He was super friendly and very knowl We met with Fern at Kia and he walked us through the various cars that he thought would meet our family’s needs. He was super friendly and very knowledgeable about the vehicles we test drove. He was patient and explained the buying process to us and the options available. Such a wonderful experience. Then we met with Andre, he was again patient with us and walked us through the process while answering any questions we had. You have such a wonderful team at Turpin Kia! Thank you all so much for making this such a positive experience. Even though there are no crayon holders … :) Thanks again! More

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Turpin Kia Excels From Fern Turpin, to our salesperson Michael Peters to financial guru Peter Stokes - every one went above & beyond in their treatment of us when we we From Fern Turpin, to our salesperson Michael Peters to financial guru Peter Stokes - every one went above & beyond in their treatment of us when we were purchasing our new Sorento. This was very much appreciated. If you are looking for a Kia vehicle - look no further. You won't be disappointed. Gary & Anne More

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Great The Turpin staff were friendly and helpful. I am very pleased with my new Kia and feel very safe driving it. It handles very well in the snow. I wo The Turpin staff were friendly and helpful. I am very pleased with my new Kia and feel very safe driving it. It handles very well in the snow. I would definitely recommend my friends to Turpin Kia. More

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Good price and clear communication. The information offered by the salesman and manager was clear and free of the confusing and intentional misdirection I found presented to me at the ot The information offered by the salesman and manager was clear and free of the confusing and intentional misdirection I found presented to me at the other KIA dealers I visited. More

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professional, knowledgeable, good sales without pressure. My wife and I recently purchased a Kia Rio. We dealt with several dealerships while shopping and in the end it was the low pressure and very professio My wife and I recently purchased a Kia Rio. We dealt with several dealerships while shopping and in the end it was the low pressure and very professional approach taken by Mike Peters and Peter Stokes which combined with the overall service attitude at Turpin Kia which sold us. They took the pain out of what is normally a stressful and unpleasant task.The car was beautifully prepped for us and delivered ahead of schedule. The price and vehicle were right for us. More

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Turpin Kia customer service is excellent My daughter is in the Canadian Armed Forces and was home for 2 weeks leave. She has a Kia Forte and I took it to Turpin Kia for service as she had a My daughter is in the Canadian Armed Forces and was home for 2 weeks leave. She has a Kia Forte and I took it to Turpin Kia for service as she had a problem with her car. I talked with Fern and he had his service team look at her car immediately. Turpin Kia looked after the issue with complete satisfaction and went above and beyond in servicing her car. I would not hesitate to recommend Turpin Kia to anyone looking for service on their Kia. Thanks again Fern for taking the time and the excellent customer service received. More

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