Fern Turpin | Page 7

So impressed by all Peter was wonderful, most helpful and heard what we we’re looking and directed us in the right direction, so patient with us since we started to just Peter was wonderful, most helpful and heard what we we’re looking and directed us in the right direction, so patient with us since we started to just look around and just not sure what we wanted. No pressure what so ever and so informative to all that was available. More

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Love the personal treatment - Above and Beyond! I have been coming to Turpin for new cars and service for years! Their friendly greeting, constant communication, and consistent follow up never fail I have been coming to Turpin for new cars and service for years! Their friendly greeting, constant communication, and consistent follow up never fail to make it an extremely positive experience. While having my car in for regular maintenance recently, they went out of their way to ensure I knew everything involved, helped with exploration of winter tire options and got it all done quickly. Their professionalism and ability to make me feel like 'part of the family' never fails to impress me. I will never go anywhere else. More

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Best place to get a car! Our family just got our first Kia (Sorento) from Turpin Kia and the experience was first class. Finally! A dealership that prides themselves on hone Our family just got our first Kia (Sorento) from Turpin Kia and the experience was first class. Finally! A dealership that prides themselves on honesty, loyalty, value, and customer experience. The entire team were beyond exceptional and professional from the first test drive to the delivery. Special thanks to Fern and Andre for making the car buying experience the easiest and seamless one we've ever done. More

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2nd new vehicle experience just as good as the 1st! We needed a 2nd new vehicle and who better to serve us than Turpin Kia. For the 2nd time in a row the experience was just as amazing as the first time We needed a 2nd new vehicle and who better to serve us than Turpin Kia. For the 2nd time in a row the experience was just as amazing as the first time, if not better. My wife is super happy with her new Kia and I think I have driven it more than her! Fern, Andre, Mike and Peter were yet again top notch. I am sending my brother your way, make sure you take care of him. :) More

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Just bought a 2019 Sorento The purchase of our new care was excellent, no pressure, informed and friendly staff. Mike Peters, Andre & Fern made the experience pleasant and stres The purchase of our new care was excellent, no pressure, informed and friendly staff. Mike Peters, Andre & Fern made the experience pleasant and stress free. The one thing I would suggest is that the dealership should offer several free oil changes on the purchase of a new car, as this is common practice with other dealerships and a good way to introduce your new customer to your service department. More

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Buying a new car is fun again From when we first decided what vehicle we wanted up until delivery today, the service was top notch. Turpin Kia was able to accommodate our schedule, From when we first decided what vehicle we wanted up until delivery today, the service was top notch. Turpin Kia was able to accommodate our schedule, budget and need for a new vehicle and we could not be more pleased. Already in talks with Andre to see about trading in our second vehicle for another Kia. Bravo! More

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Experience- Awesome One feels the Presence of the Sales Team the moment you arrive in their section . Mike Peters is our sales person who has been with our KIA family for One feels the Presence of the Sales Team the moment you arrive in their section . Mike Peters is our sales person who has been with our KIA family for over 15 yr's! Our new KIA Sorrento LX 2019, Passion Red, is waiting for us, outside the sales window for our 10:00 am appointment. A quick good morning,to Andre Smith, Jody Ferguson, and Peter Stokes, who were totally prepared & got us in our new Purchase in less than an hour. We gave the team our utmost highest rating - absolutely superb! Durban & Laurelle Morrow. More

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Turpin Kia made my Forte purchase experience Awesome! Not only was the entire process from looking at the Forte to financing and purchase smooth and easy, Fern and the team went out of their way to make i Not only was the entire process from looking at the Forte to financing and purchase smooth and easy, Fern and the team went out of their way to make it super exciting for my wife and completely no-pressure. Andre even stayed late to help us through the application and completing the forms. On delivery day, our car was literally on display when my wife arrived. Fern and I filled out the paperwork before she arrived so the details were done. The car was spotless and had a big red bow on it. We unveiled it to my wife and she had smiles from ear to ear. The walkthrough was thorough, entertaining and informative. All around one of the smoothest and easiest car buying experiences I have had. The entire team was professional, knowledgable, and super friendly. I would highly recommend Fern, Andre and the team at Turpin Kia to anyone. (And I will definitely be coming back for any future vehicle purchases.) Scott L. More

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New Car Purchase Great customer service provided by sales person Mike Peters; courteous and thoroughly professional. Similarly, the customer care provided by the other Great customer service provided by sales person Mike Peters; courteous and thoroughly professional. Similarly, the customer care provided by the other team members; Andre Smith and Fern Turpin was top notch. Turpin Kia knows its business and does it well. It was a pleasure to purchase a new vehicle in such a friendly, relaxed atmosphere. More

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Eazy peazy Friendly, knowledgeable staff, no pressure sales. Great trade in value. All the time we wanted was spent on our questions and concerns, not rushed at Friendly, knowledgeable staff, no pressure sales. Great trade in value. All the time we wanted was spent on our questions and concerns, not rushed at all. Enjoyable. More

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