Eric Laurendeau | Page 7

It was a very good experience with Honda of the Avenues. Eric was very knowledgeable and very helpful. Eric was very knowledgeable and very helpful. More

by prasanna_uk2000 Verified Customer Verified Customer

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I was quoted $2k for maintenance based on mileage prior to my car even being looked at by a tech. After paying for the maintenance, including oil change, I was sent home with my car. As I pulled out of my to my car even being looked at by a tech. After paying for the maintenance, including oil change, I was sent home with my car. As I pulled out of my driveway the following day, the splash guard underneath my car fell off, revealing a bungee cord that was installed. The front bumper was also hanging off the front of my car. I had to bring my car back for this to be fixed. My car was taken back and the tech indicated they had to take my front bumper off in order to see if there was damage behind. Twenty minutes later, my car was brought around front to send me on my way. I stood in silence with the advisor, Eric, who presented the car to me without saying a word. Sales tactic. When I broke the silence and asked what was wrong with the car, he couldn’t articulate what was fixed, but indicated I was “made whole” although I couldn’t see underneath the car. Terrible customer service. Will never bring my car here again. Thanks to Amber for hearing us out. More

by ndiferdi Verified Customer Verified Customer

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Eric is always helpful and advocate for the customer. He is also very knowledgeable and helped guide me in the right direction. He is also very knowledgeable and helped guide me in the right direction. More

by SCAPASSO00 Verified Customer Verified Customer

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Easy process and great prices. I was able to find suv that is perfect for our family . I was able to find suv that is perfect for our family . More

by ptmazur Verified Customer Verified Customer

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Eric is always very helpful and is timely with his estimate on when the work will be completed. estimate on when the work will be completed. More

by MARIASMITHJAX Verified Customer Verified Customer

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Paula is very knowledgeable and professional. She has a very friendly personality and makes you feel confident in choosing Honda of the Avenues for all of your automobile needs. She has a very friendly personality and makes you feel confident in choosing Honda of the Avenues for all of your automobile needs. More

by AHOF1 Verified Customer Verified Customer

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Driving back from the dealership my Low Tire Pressure alarm went off. Nothing is wrong with the tires but someone forgot to reset the Tire Pressure Measurement System which I took care of myself. I wou alarm went off. Nothing is wrong with the tires but someone forgot to reset the Tire Pressure Measurement System which I took care of myself. I would have thought that should or would have been done before I left but apparently it was not. More

by EMERALDORDER Verified Customer Verified Customer

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Always feel like we are getting the best service. Keep it up with the great service. Keep it up with the great service. More

by THERESA.DUMONT Verified Customer Verified Customer

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Very professional , great communication, timely, I had no issues and a great service experience at the dealership no issues and a great service experience at the dealership More

by JS622 Verified Customer Verified Customer

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we received excellent service from Eric, he reviewed our previous work orders and helped plan what work was needed. previous work orders and helped plan what work was needed. More

by ldwilliams24 Verified Customer Verified Customer

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