Amber Winters

Dont trust these people! ! they will rig your car to have a failure just to viciously try to sell you a new one mechanics don’t know what there doing and management is bad and ! they will rig your car to have a failure just to viciously try to sell you a new one mechanics don’t know what there doing and management is bad and will not own up to there mistakes they are all for financial gain stay away they got 5k from me and my car was fine when I took it them for routine maintenance and they will avoid you rather than own up. Robert Prescott is worst tech there !!!! More

by Arc Verified Customer Verified Customer

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I've always been treated well here, and every problem is explained clearly. Will continue coming to them with any problems! explained clearly. Will continue coming to them with any problems! More

by Diana Horton Verified Customer Verified Customer

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Service and staff of the Honda of the Avenue's were great. I would recommend it to others. great. I would recommend it to others. More

by Mindaugas Verified Customer Verified Customer

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The Service Team from the management to my personal Service Advisor are awesome...My service advisor handled everything. Provided me with a price, took me home, picked me up, and it was ready when prom Service Advisor are awesome...My service advisor handled everything. Provided me with a price, took me home, picked me up, and it was ready when promised, I cannot be any happier. More

by Blair Bowman Verified Customer Verified Customer

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The service has always been excellent along with the staff. The price stings a little but this should be on upper management. Ami give them a 100/100 though staff. The price stings a little but this should be on upper management. Ami give them a 100/100 though More

by Osas Verified Customer Verified Customer

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The staff was very nice and wonderful. Service manger was so excited and greet me with big smile Service manger was so excited and greet me with big smile More

by WNG4 Verified Customer Verified Customer

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My car is under warranty. I have a problem with the infotainment system. I took a video of it. You claimed you couldn’t find anything and sent me on my way. Why buy an ext I have a problem with the infotainment system. I took a video of it. You claimed you couldn’t find anything and sent me on my way. Why buy an extended warranty if you won’t honor it? Not sure how I rate you anything but 0 stars More

by kyles Verified Customer Verified Customer

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First of all, I guess I need to say that I was surprised at the extent and cost of the repair that was required to replace the condenser in my Civic air conditioning system. But The Avenue's Eric Laurendeau at the extent and cost of the repair that was required to replace the condenser in my Civic air conditioning system. But The Avenue's Eric Laurendeau was very honest with me, researched the recalls on the A/C, set my expectation correctly on the estimate, and got the car into the shop promptly. And I congratulate the mechanic on the ability to basically disassemble the car and put it back together in a reasonable amount of time, with everything working right including the AC. I'm happy with the outcome and figure the bill for the work was reasonable. Oh. When I picked up the car, I noticed a small dent abrasion in the driver side door that had not been there. I called this to the repair steward Amber Winter's attention, and in one more visit, it was totally corrected. Disappeared. Very grateful for that response as well. More

by Greg Verified Customer Verified Customer

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I was quoted $2k for maintenance based on mileage prior to my car even being looked at by a tech. After paying for the maintenance, including oil change, I was sent home with my car. As I pulled out of my to my car even being looked at by a tech. After paying for the maintenance, including oil change, I was sent home with my car. As I pulled out of my driveway the following day, the splash guard underneath my car fell off, revealing a bungee cord that was installed. The front bumper was also hanging off the front of my car. I had to bring my car back for this to be fixed. My car was taken back and the tech indicated they had to take my front bumper off in order to see if there was damage behind. Twenty minutes later, my car was brought around front to send me on my way. I stood in silence with the advisor, Eric, who presented the car to me without saying a word. Sales tactic. When I broke the silence and asked what was wrong with the car, he couldn’t articulate what was fixed, but indicated I was “made whole” although I couldn’t see underneath the car. Terrible customer service. Will never bring my car here again. Thanks to Amber for hearing us out. More

by ndiferdi Verified Customer Verified Customer

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