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Paula Williams

Overview Reviews (184) Inventory (316)

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Paula Williams

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.9

184 Reviews

Overview Reviews (184) Inventory (316)

4.9

184 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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184 Reviews of Paula Williams

June 07, 2026

Dealership Rating

Employee Rating

Excellent service. Finished my service in a short amount of time as I requested. Wonderful! Finished my service in a short amount of time as I requested. Wonderful! More

by MADELEINE.J.DUNN

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paula Williams

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Jun 08, 2026 -

Honda of the Avenues responded

Thank you for your review! We're glad we could complete your service quickly and meet your expectations. We appreciate your business and look forward to serving you again!

June 06, 2026

Dealership Rating

Employee Rating

Extremely attentive, aware and able to collaborate. Highly effective communication. What a wonderful Experience it was! Highly effective communication. What a wonderful Experience it was! More

by Dustinryanpriest

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paula Williams

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Jun 08, 2026 -

Honda of the Avenues responded

Thank you for your kind words! We're delighted to hear you had such a wonderful experience. Providing attentive service, effective communication, and a collaborative approach is what we strive for. We appreciate your support and look forward to serving you again!

June 05, 2026

Dealership Rating

Employee Rating

Paula was extremely helpful with my car I had to get towed, they were able to find the problem immediately and she provided frequent updates about my service (Please give her a raise<3) towed, they were able to find the problem immediately and she provided frequent updates about my service (Please give her a raise<3) More

by katherine.moseley3

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paula Williams

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Jun 08, 2026 -

Honda of the Avenues responded

Thank you for your kind review! We're glad Paula was able to assist you during a stressful situation and keep you updated throughout the process. We'll be sure to share your wonderful feedback with her. We appreciate your support and are happy we could get you back on the road.

June 02, 2026

Dealership Rating

Employee Rating

Honda of the Avenue was very easy to contact and very easy to get an appointment. On very short notice. I waited on the car and it did not take any longer than they specified it would easy to get an appointment. On very short notice. I waited on the car and it did not take any longer than they specified it would More

by wendy401k

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jun 08, 2026 -

Honda of the Avenues responded

Thank you for your great review! We're glad to hear scheduling was easy, even on short notice, and that your wait time matched what was expected. We appreciate your support and look forward to serving you again!

June 02, 2026

Dealership Rating

Employee Rating

Excellent Customer Service. Work done is very good Timely appointments available. Waiting area is nice and comfortable Work done is very good Timely appointments available. Waiting area is nice and comfortable More

by MMFAN412

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paula Williams

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Jun 08, 2026 -

Honda of the Avenues responded

Thank you for your great review! We're glad to hear you received excellent service, quality work, and convenient appointments, and that you enjoyed the comfortable waiting area. We appreciate your support and look forward to serving you again!

May 27, 2026

Dealership Rating

Employee Rating

Very helpful, knowledgeable! !!! Easy to work with !!! Would highly recommend her and Honda at the avenues !! !!! Easy to work with !!! Would highly recommend her and Honda at the avenues !! More

by tammyjfrd

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paula Williams

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May 27, 2026 -

Honda of the Avenues responded

Thank you so much for the kind words and recommendation! We’re so glad you had a great experience and enjoyed working with our team. Thank you for choosing Honda at The Avenues!

May 26, 2026

Dealership Rating

Employee Rating

Easy and pleasant Miss Paula Williams was pleasant and greeted with a smile and helped me throughout the process without any issues or hassle. greeted with a smile and helped me throughout the process without any issues or hassle. More

by Murali.aakula

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paula Williams

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May 27, 2026 -

Honda of the Avenues responded

Thank you for the kind review! We’re so glad Paula provided an easy and pleasant experience from start to finish. We appreciate your support and thank you for choosing us!

May 26, 2026

Dealership Rating

Employee Rating

Prompt service. Very- detailed and informative Will go back in the future for further maintenance issues. Very- detailed and informative Will go back in the future for further maintenance issues. More

by atharkur1

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paula Williams

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May 27, 2026 -

Honda of the Avenues responded

Thank you for the kind review! We’re glad you found our service prompt, detailed, and informative. We appreciate your trust and look forward to helping you again in the future!

May 25, 2026

Dealership Rating

Employee Rating

Everything was as scheduled; staff was friendly and well informed And the service was great! informed And the service was great! More

by jduggar2020

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paula Williams

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May 27, 2026 -

Honda of the Avenues responded

Thank you for the great review! We’re glad everything went as scheduled and that our team was friendly, well-informed, and provided great service. We appreciate your support!

May 25, 2026

Dealership Rating

Employee Rating

Everything was as scheduled; staff was friendly and well informed And the service was great! informed And the service was great! More

by jduggar2020

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Paula Williams

Report | Print

May 27, 2026 -

Honda of the Avenues responded

Thank you for the great review! We’re glad everything went as scheduled and that our team was friendly, well-informed, and provided great service. We truly appreciate your support!

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