Eric Laurendeau
Eric Laurendeau at Honda of the Avenues

Eric Laurendeau | Page 8

Service Advisor

Honda of the Avenues

11333 Philips Highway
Jacksonville, FL 32256

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4.8
241 Reviews

Dealership Experience

4 yrs, 5 mos

4.8

241 Reviews

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241 Reviews of Eric Laurendeau

June 26, 2025

Dealership Rating
Employee Rating

Worst service iver ever recieved. Will be notifying everyone i know to never use tjis location. More

by rikkisnewperspective
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Linda Ganser

Oct 19, 2025

Honda of the Avenues responded

We’re very sorry to hear about your experience. This is not the level of service we aim to provide. Please contact our management team, so we can address your concerns and work toward a resolution.

June 17, 2025

Dealership Rating
Employee Rating

From start to finish everything was extremely professional! work was finished in a timely manner. More

by morales_kerri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 19, 2025

Honda of the Avenues responded

Thank you for your feedback! We’re glad everything went smoothly and your service was completed in a timely manner.

June 03, 2025

Dealership Rating
Employee Rating

over booking on appointments. 9am appointment for 45mn work order. my car finally went in to the garage at 11am release at 12pm.waiting time to long More

by lazardo.jax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 17, 2025

Honda of the Avenues responded

We sincerely apologize for the long wait during your service visit. We understand how frustrating overbooking and delays can be, and we appreciate your feedback. We’ll review our scheduling process to help improve wait times for future appointments.

June 01, 2025

Dealership Rating
Employee Rating

Eric is always there to help with my car and does a top notch job of explaining what I need for my car and he has never steered me wrong. He is very professional. I have recommended him to several friends. More

by sklanglois1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2025

Honda of the Avenues responded

Thank you for your kind words! We’re thrilled to hear Eric provides knowledgeable, professional, and trustworthy service. We appreciate your recommendations and continued support!

May 25, 2025

Dealership Rating
Employee Rating

Friendly knowledgeable people. Oil change, tire rotation and wheel alignment completed within estimated time. Great experience. More

by FMBAIL_76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2025

Honda of the Avenues responded

Thank you for your feedback! We’re glad our team provided friendly, knowledgeable service and completed your maintenance within the estimated time. We appreciate your support!

May 23, 2025

Dealership Rating
Employee Rating

They finished the work within the amount of time they estimated. 2.5 hours for oil & filter change and transmission fluid change More

by sherilivengood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2025

Honda of the Avenues responded

Thank you for your feedback! We’re glad our team was able to complete your service within the estimated time. We appreciate your trust and support!

May 10, 2025

Dealership Rating
Employee Rating

Eric, provided a trust bond, reassurance and confidence that was lost when several employees/ friends left the dealership More

by jgalfano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2025

Honda of the Avenues responded

We are happy to hear that Eric was able to build trust and reassurance and we hope you continue to see that relationship grow during your future visits.

May 10, 2025

Dealership Rating
Employee Rating

Great service and Eric is very efficient in helping you with all your needs .highly recommend Honda at the avenues More

by feistybuttz70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2025

Honda of the Avenues responded

Thank you for your business and we are glad to hear that Eric provided you with efficient service during your last visit.

May 10, 2025

Dealership Rating
Employee Rating

It was easy and quick the process of getting serviced with Eric and Honda Avenues More

by jonjonsevilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marcellis Smith

May 10, 2025

Honda of the Avenues responded

We appreciate your business and we are happy to hear that Eric had your vehicle serviced quickly.

May 08, 2025

Dealership Rating
Employee Rating

I cannot say enough great things about Shamari or Honda of the Avenues. I went in to get my car serviced, and I asked my service representative to recommend a salesman because I had a few questions, but w More

by Scott S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shamari Johnson , Oral McDonald

May 10, 2025

Honda of the Avenues responded

We are very happy to hear that our service advisor was able to get you in touch with Shamari and through that he was able to get you and your wife into a new Passport. We hope you enjoy it for years to come and we will see you during your future service visits.

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