I'm Doug Airey, General Manager of Western GMC Buick. I've been in the automotive business since 1984 first working for General Motors Corporation in the Service department then taking on a wide variety of assignments until 2008 when I joined the team at Western. Over the years there have been some great "favourite" cars including 1968 Pontiac Firebird, 1987 Buick Reatta Convertible, 1988 Pontiac Fiero GT and the 2009 Pontiac G8 GT. For current vehicles, my favourites are anything with "Denali" -- what a great package and the all-new line-up of Buicks including the fabulous Encore GX, and all-new Envision. I also love any vehicle that is "Sold"! When I'm not at Western, you can likely find me at the golf course, ski hill or working on my model trains. I'm actively involved in a wide range of community and industry organizations including Special Olympics and our local ski racing club.
Read moreDealership Experience
17 yrs, 7 mos
Industry Experience
39 yrs, 11 mos
Languages Spoken
English
73 Reviews
Write a Review73 Reviews of Doug Airey
May 09, 2017
Service Done The work I wanted was done on time. Additional concerns were estimated and discussed prior to the work taking place. Communication with Cindy, the s The work I wanted was done on time. Additional concerns were estimated and discussed prior to the work taking place. Communication with Cindy, the service advisor, was timely and efficient. More
Other Employees Tagged: Don Fricker , Cindy Smith
April 01, 2017
Our Buick Encore Experience Aaron made our purchase of our new 2017 Buick Encore a dream come true! He went to great lengths to find the exact car we wanted and made our purchase Aaron made our purchase of our new 2017 Buick Encore a dream come true! He went to great lengths to find the exact car we wanted and made our purchase seem like a dream vacation. We are completely satisfied customers. More
Other Employees Tagged: Aaron Peterson, Alan Walker, Matthew Winterhalt
March 22, 2017
New Yukon I can't say enough great things about Aaron, and the team. Very well informed, patient and always very fair at every stage of the process. I would hig I can't say enough great things about Aaron, and the team. Very well informed, patient and always very fair at every stage of the process. I would highly recommend Western GMC and the team to my friends, family and clients. More
Other Employees Tagged: Jamie Brandt, Aaron Peterson
March 17, 2017
Excellant customer service. Very well informed about the product and had an excellent way of explaining for me to understand. Extremely polite and very pleasant to deal with. I Very well informed about the product and had an excellent way of explaining for me to understand. Extremely polite and very pleasant to deal with. I wish Jason a very successful future. More
Other Employees Tagged: Chantal Geddes, Jason Warkentin, Matthew Winterhalt
December 14, 2016
Making It Easy!! After shopping online and seeing a lot of other choices, I decided to head to Western GMC to test drive a Chevy Cruze. Even though it was very cold o After shopping online and seeing a lot of other choices, I decided to head to Western GMC to test drive a Chevy Cruze. Even though it was very cold outside, everyone, and I mean EVERYONE, was so helpful and answered all of my questions. Once I found the exact vehicle I was looking for, the whole team - everyone from Doug to Lori, Jamie to Doug and even Matthew made my buying experience go so smoothly. Now I am the proud owner of a vehicle I wanted! Thank you Western GMC! More
Other Employees Tagged: Jamie Brandt, Doug Hennessey, Lori McKelvey, Matthew Winterhalt
November 21, 2016
More than fair I recently traded in my F150, they gave me more than expected for my trade which made me happy. Aaron got me into the exact truck I wanted, and worked I recently traded in my F150, they gave me more than expected for my trade which made me happy. Aaron got me into the exact truck I wanted, and worked the best possible deal I could get. More
Other Employees Tagged: Drew Ellingson, Rebecca Gottfried, Aaron Walker, Alan Walker
November 16, 2016
Best Dealership Experience Hands Down My visit to Western GM was excellent. The staff are friendly, knowledgeable and ready to work with you and answer any questions promptly, The dealers My visit to Western GM was excellent. The staff are friendly, knowledgeable and ready to work with you and answer any questions promptly, The dealership atmosphere is relaxed, yet the staff remain professional and courteous. I would highly recommend anyone looking for a new or used vehicle to visit Western GM More
Other Employees Tagged: Chantal Geddes, Doug Hennessey, Lori McKelvey
November 06, 2016
excellent shopping experience We recently bought a 2011 chevy avalanche and we were very pleased with our shopping experience. Brian,Doug and Jamie took such good care of us. We w We recently bought a 2011 chevy avalanche and we were very pleased with our shopping experience. Brian,Doug and Jamie took such good care of us. We will definitely buy again from Western GMC. Thanks guys!! More
Other Employees Tagged: Jamie Brandt, Doug Hennessey, Brian Mahoney, Matthew Winterhalt
September 15, 2016
Truly Fantastic Service I had purchased a 2015 GMC Terrain from this dealership and overall I have been extremely happy with the service. What I am most impressed with is no I had purchased a 2015 GMC Terrain from this dealership and overall I have been extremely happy with the service. What I am most impressed with is not the service upfront, but rather what happened afterwards. When we took the vehicle home, there were a few minor things I noticed with the vehicle when I brought it home. I called Karen and explained the situation and she was very adamant on helping resolve the issues and booked appropriate appointments for me. I am very grateful to all the amazing staff at this dealership for everything they did to make my purchasing experience pleasant and even more appreciative of all the additional help. Thank you! More
Other Employees Tagged: Karen Adams, Chantal Geddes, Rebecca Gottfried, Shawn Green
July 20, 2016
Helpful and effecient We have bought vehicles with Western and had them serviced there regularly. All experiences have been positive to the point that I have recommended fa We have bought vehicles with Western and had them serviced there regularly. All experiences have been positive to the point that I have recommended family members to the dealership as well. Our last experience was even better than usual when our sons vehicle was serviced. We were informed throughout the day what the status was and even though it was more complicated than anticipated they went above and beyond expectations to ensure that the cost was consistent with the estimate. We will continue to be loyal to Western GMC given our experiences. More
Other Employees Tagged: Cindy Smith