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David Holmes

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David Holmes | Page 10

Assitant Service Manager

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.8

132 Reviews

Overview Reviews (132) Inventory (354)

4.8

132 Reviews

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132 Reviews of David Holmes

February 20, 2024

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Employee Rating

The staff at Jim Norton were professional, courteous, and detailed in their information. Throughout our time at the dealership we were treated with respect and given options so we could ultimately make an detailed in their information. Throughout our time at the dealership we were treated with respect and given options so we could ultimately make an informed decision. More

by hjcregor3012

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 21, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you! Sincerely, Courtney, Jim Norton Auto Group

February 20, 2024

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David was amazing and very helpful with my issue. He really showed he cared and that is rare to find in a dealership. The dealership was very clean and I even got some candy while I was waiti He really showed he cared and that is rare to find in a dealership. The dealership was very clean and I even got some candy while I was waiting. More

by GARYLEE41

Verified Customer

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Recommend Dealer

Yes

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Feb 20, 2024 -

Jim Norton Toyota Tulsa responded

Hi Gary and thank you for your kind words. We are very happy to hear that David was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Courtney, Jim Norton Auto Group

February 20, 2024

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David is one of the best service representatives. He is knowledgeable about the vehicles I have serviced. He is friendly and helpful. He is knowledgeable about the vehicles I have serviced. He is friendly and helpful. More

by rhardy1557

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Greg Foster, Eric Cooper, Levi Hale, Zeb Freter, Auston Foster, Jeff Cantrell, Rachel Farrell , Hunter Allen

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Feb 20, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to write such great feedback! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that David was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Courtney, Jim Norton Auto Group

February 20, 2024

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Employee Rating

Great helpful and help remind me for maintenance services, the price is right, and help check the upcoming repairs need services, the price is right, and help check the upcoming repairs need More

by CHERMEVUE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Greg Foster, Eric Cooper, Dakota Jacoby, Levi Hale, Josh Pippin, Zeb Freter, Auston Foster, Jeff Lauinger , Jeff Lee

Helpful 0

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Feb 20, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

February 19, 2024

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Employee Rating

I can always trust bringing my cars in for service work or oil changes. David H. does a great job servicing my vehicle and explaining any work that needs to be done. or oil changes. David H. does a great job servicing my vehicle and explaining any work that needs to be done. More

by pmboss68

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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Feb 20, 2024 -

Jim Norton Toyota Tulsa responded

We truly appreciate you taking the time to write about your experience at our service department! We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Courtney, Jim Norton Auto Group

February 19, 2024

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Employee Rating

Always a good experience when having my truck serviced. Friendly, courteous people that you can depend on for honest, reliable work. Friendly, courteous people that you can depend on for honest, reliable work. More

by DANCINNICK

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 20, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time out of your day to share your wonderful experience with us! We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Courtney, Jim Norton Auto Group

February 19, 2024

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Employee Rating

David Holmes is fantastic about keeping me informed on anything I need to have done on my car. He is very knowlegeable and explains things where I can understand it as I know nothing about cars. David i anything I need to have done on my car. He is very knowlegeable and explains things where I can understand it as I know nothing about cars. David is a great asset to Toyota. I know anything he tell me I can trust him 110%. More

by MANDERSON33

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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Feb 20, 2024 -

Jim Norton Toyota Tulsa responded

February 19, 2024

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Employee Rating

Amazing, David's customer service is spot on. He informed me of the repairs that needed to be done. Always a pleasure. I have been using Jim Norton for 15 years and will continue using them. tha He informed me of the repairs that needed to be done. Always a pleasure. I have been using Jim Norton for 15 years and will continue using them. thank you:) More

by DCAMPOS72

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 20, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Courtney, Jim Norton Auto Group

February 19, 2024

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Employee Rating

Professional, courteous, and efficient even with an appointment for routine maintenance. David Holmes is always a pleasure to work with, appointment for routine maintenance. David Holmes is always a pleasure to work with, More

by rsstokes

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Feb 20, 2024 -

Jim Norton Toyota Tulsa responded

February 15, 2024

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Employee Rating

Everything went as planned, and they washed my car, too! That was an unexpected bonus. 😊 That was an unexpected bonus. 😊 More

by Lisa

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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Feb 16, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us, Lisa! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

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