David Holmes | Page 11

Service is not friendly, attentive. A simple thank you or how are you not heard in interactions.. Several people available but no one giving courteous updates while waiting or how are you not heard in interactions.. Several people available but no one giving courteous updates while waiting More

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I have bought 2 new Cars and I would never go anywhere else the sales department is good the service department is good I have not met one person that was not friendly it is the only place I would go to b else the sales department is good the service department is good I have not met one person that was not friendly it is the only place I would go to buy a car I love the Toyota’s I love the service department I just love everybody there you guys are the best and I would never go anywhere else to buy a car I think very highly of you and tell my friends all about your place thank you very much More

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This is the 6th new car that I have purchased from Jim Norton. I recommend the dealership without reservation. All of the salesmen have been knowledgeable and helpful but Devin was especially so. I really Norton. I recommend the dealership without reservation. All of the salesmen have been knowledgeable and helpful but Devin was especially so. I really appreciate the job he did. More

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Went above and beyond my expectations, he worked with me; not the other way around - like so many others. Because of Robert i have a lot of truck for my money. Thanks Robert. not the other way around - like so many others. Because of Robert i have a lot of truck for my money. Thanks Robert. More

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Best dang salesman I've ever worked with, no BS, understood my vision, and made it happen! Service guys treated me with respect and we're very patient with all of my questions and concerns. I would understood my vision, and made it happen! Service guys treated me with respect and we're very patient with all of my questions and concerns. I would recommend visiting Michael Douglas (yes, that's his name) to buy your next car! More

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Very good experience Our daughter has been a very happy Jim Norton customer for over 8 years. So when we decided to look at a Toyota Avalon, we knew where to go. Our daugh Our daughter has been a very happy Jim Norton customer for over 8 years. So when we decided to look at a Toyota Avalon, we knew where to go. Our daughter’s loyalty is easy to understand. Our experience was very pleasant, and we were treated like VIPs throughout our sales experience. There was no high pressure. Only friendly people, professional atmosphere, and lots of attention paid to us. We now also highly recommend Jim Norton Toyota to anyone looking to buy a Toyota. More

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Best Experience Ever One thing I can not stand is to be pressured by a salesman and this was the only place that I didn't experience that. The other dealership I went to d One thing I can not stand is to be pressured by a salesman and this was the only place that I didn't experience that. The other dealership I went to did that and I immediately decided I was not buying a car from them. Our salesman picked me out exactly what I wanted and the service was super quick, I couldn't of asked for a better experience and will defiantly be buying my next one from Jim Norton. More

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David Holmes is awesome! I have been using the service department and working with David Holmes, specifically since 2006. David always does an excellent job of being upfront I have been using the service department and working with David Holmes, specifically since 2006. David always does an excellent job of being upfront and honest about what needs to be done to my vehicle. I am on my third 4Runner and my second one a 2006, is still in the family with over 230,000 miles on it and still running like a champ. I know without a doubt, that the reason I have had such great luck with my 4Runners is because I do all of the required maintenance and I do it at Jim Norton Toyota with David Holmes as my Service Advisor. More

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David Holmes does Excellent and Outstanding Customer Service Mr. David Holmes has been our service representative for us for several years and ALWAYS he has been OUTSTANDING in delivering excellent service for u Mr. David Holmes has been our service representative for us for several years and ALWAYS he has been OUTSTANDING in delivering excellent service for us. He is always smiling, friendly, helps with any questions we have, and delivers quick and professional sevice every time we have our vehicle serviced. If we ever buy another vehicle one day, it would be a Toyota due to the fact we want him to be our representative when we need service. Don and Rosalee Skorvaga Tulsa More

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Great experience and excellent customer service!! The last car I purchased was in 2006. It was a different dealership and my experience was far from positive. I was dreading the process this time aro The last car I purchased was in 2006. It was a different dealership and my experience was far from positive. I was dreading the process this time around. However, I can happily say my experience at Jim Norton was much better than I expected. I worked with Todd Roberts to purchase a 2013 Toyota Sienna. From the start Todd was straightforward and helpful. I really enjoyed working with him. He had the vehicle ready for me to view without any wait time. Todd made everything as smooth and easy as he possible could for us. I would happily work with him again. Kord was equally as customer focused. He made the process move as fast as he could on his end as well. We weren't waiting around for him or in his office for very long. It was very streamlined. David has been equally customer centered. He is friendly and worked to make our experience as simply and fast as possible so we could be back in our vehicle. He also arranged other transportation so my family and I wouldn't be stranded for the day. I highly recommend Jim Norton for any car purchase or service need. More

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