David Holmes
David Holmes at Jim Norton Toyota Tulsa

David Holmes | Page 12

Assitant Service Manager

Jim Norton Toyota Tulsa

9809 South Memorial Drive
Tulsa, OK 74133

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4.9
149 Reviews
4.9

149 Reviews

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149 Reviews of David Holmes

February 20, 2024

Dealership Rating
Employee Rating

David was amazing and very helpful with my issue. He really showed he cared and that is rare to find in a dealership. The dealership was very clean and I even got some candy while I was waiti More

by GARYLEE41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2024

Jim Norton Toyota Tulsa responded

Hi Gary and thank you for your kind words. We are very happy to hear that David was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Courtney, Jim Norton Auto Group

February 19, 2024

Dealership Rating
Employee Rating

Amazing, David's customer service is spot on. He informed me of the repairs that needed to be done. Always a pleasure. I have been using Jim Norton for 15 years and will continue using them. tha More

by DCAMPOS72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2024

Jim Norton Toyota Tulsa responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Courtney, Jim Norton Auto Group

February 19, 2024

Dealership Rating
Employee Rating

David Holmes is fantastic about keeping me informed on anything I need to have done on my car. He is very knowlegeable and explains things where I can understand it as I know nothing about cars. David i More

by MANDERSON33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2024

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to write such great feedback! Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that David was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Courtney, Jim Norton Auto Group

February 19, 2024

Dealership Rating
Employee Rating

Professional, courteous, and efficient even with an appointment for routine maintenance. David Holmes is always a pleasure to work with, More

by rsstokes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2024

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

February 19, 2024

Dealership Rating
Employee Rating

Always a good experience when having my truck serviced. Friendly, courteous people that you can depend on for honest, reliable work. More

by DANCINNICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2024

Jim Norton Toyota Tulsa responded

Thank you for taking the time out of your day to share your wonderful experience with us! We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it’s time for your next service. Sincerely, Courtney, Jim Norton Auto Group

February 19, 2024

Dealership Rating
Employee Rating

I can always trust bringing my cars in for service work or oil changes. David H. does a great job servicing my vehicle and explaining any work that needs to be done. More

by pmboss68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2024

Jim Norton Toyota Tulsa responded

We truly appreciate you taking the time to write about your experience at our service department! We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, Courtney, Jim Norton Auto Group

February 15, 2024

Dealership Rating
Employee Rating

Service is friendly and informative. Facilities are clean, and they always do a good job. More

by donmarketic
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Auston Foster

Feb 16, 2024

Jim Norton Toyota Tulsa responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Courtney, Jim Norton Auto Group

February 15, 2024

Dealership Rating
Employee Rating

Everything went as planned, and they washed my car, too! That was an unexpected bonus. 😊 More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2024

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us, Lisa! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

February 14, 2024

Dealership Rating
Employee Rating

I have purchased two vehicles at Jim Norton Toyota. We have them service there for over 14 years. David Holmes is an excellent service consultant. He is knowledgeable, courteous, and a good listener. I More

by ED.RYBICKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 15, 2024

Jim Norton Toyota Tulsa responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Courtney, Jim Norton Auto Group

February 14, 2024

Dealership Rating
Employee Rating

Always treated with great respect and courtesy from the service technician and other personnel. The only thing I would add is a complimentary vehicle wash be included with each service appointment. More

by tktime65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 15, 2024

Jim Norton Toyota Tulsa responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. If you would like to discuss the concern you’ve mentioned with our management team, please reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

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