Cody Johnson
Cody Johnson at Jackson Acura

Cody Johnson | Page 17

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.7
375 Reviews
4.7

375 Reviews

Write a Review

375 Reviews of Cody Johnson

November 18, 2023

Dealership Rating
Employee Rating

Cody was GREAT! My car was such a mess and he got it done so fast. More

by Jcastek31059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

Nov 27, 2023

Jackson Acura responded

Thank you for taking the time to share your positive experience with Cody! We're thrilled to hear he provided excellent service and efficiently addressed your car's needs. Our team at Jackson Acura is dedicated to delivering prompt and high-quality service every time. If you need assistance in the future, please feel free to reach out. Safe travels!

November 14, 2023

Dealership Rating
Employee Rating

I selected the dealership because they took appointments. However since this was an oil change, appointments don’t matter it is first come, first serve. Also they recommended a bunch of service based on my l More

by Amc
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

November 10, 2023

Dealership Rating
Employee Rating

Seamless experience Seamless experience. Walked in and out within an hour. Great servicez Seamless experience. I Walked in and out within an hour. Great customer service. More

by monicaygibbs
Recommend Dealer
Yes

Other Employees Tagged: Cody Johnson

Nov 16, 2023

Jackson Acura responded

We appreciate you sharing your feedback! Ensuring our guests have an exceptional experience is our top priority, and your input is instrumental in measuring our success. If there's anything we can assist you with in the future, please don't hesitate to reach out!

November 09, 2023

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Sergi and the rest of the sales team are amazing! Just wish I could say the same of the Service Department. More

by jeff_tanner
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 16, 2023

Jackson Acura responded

Dear jeff_tanner, Thank you very much for sharing your experience with Sergei and the rest of our sales team! While it's great to hear they have assisted you well, our goal is 100% customer satisfaction. Even though your review did not shine a positive light on our service department, it is helpful to us in finding out where some of our weaknesses lie, whether in our personnel or our processes. We apologize for your experience and we appreciate your feedback. We hope for a future opportunity to make this right for you. You may contact me anytime to voice your concerns. Sincerely, Rodney Jones Service Manager 678-259-9391

November 06, 2023

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Employee Rating

Acura provided convenient Lyft car service to allow me to pick up my car the same day it was repaired. More

by coats_valerie@yahoo.com
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Nov 14, 2023

Jackson Acura responded

Thank you for taking the time to share your feedback -- We're glad to hear you found the offered Lyft ride service convenient! Our goal is to provide exceptional, streamlined service. If there's anything else we can assist you with, please let us know!

November 04, 2023

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I have been a Jackson Acura customer for years and everyone from sales to service is five star. More

by DEANAMULHOLLAND
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino, Yvonne Russell , Cameron Hilden, Chege

Nov 14, 2023

Jackson Acura responded

Thank you for taking the time to share your feedback! We're thrilled to hear that our dealership continues to meet your expectations. We work hard to make sure our guests have an exceptional experience every time they visit. Thank you very much for your business -- We look forward to serving you again in the future!

October 31, 2023

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Employee Rating

Took care oil change very quickly even though I was little late after 3 PM. Thanks for the quick turn around. More

by vamsyalapati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino, Yvonne Russell , Cameron Hilden

Nov 13, 2023

Jackson Acura responded

Thank you for taking the time to share your feedback -- We're happy to hear our team was able to serve you well! If there is anything we can assist you with in the future, please let us know.

October 28, 2023

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Employee Rating

Always very good friendly service and always very quick on getting it done while you wait! More

by JOHN.GRIMSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino, Yvonne Russell , Cameron Hilden

Nov 01, 2023

Jackson Acura responded

Thank you for taking the time to share your feedback -- It's great to hear our team continues to serve you well! We sincerely value your business, and we look forward to your next visit!

October 26, 2023

Dealership Rating
Employee Rating

Extremely professional, I would highly recommend this dealership. We purchased our vehicle here and have recommended this dealership to our friends. More

by SHERRYJEFF
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 01, 2023

Jackson Acura responded

Thank you for taking the time to share your feedback, and thank you for your referrals! We work hard to make sure our guests have an exceptional experience every time they visit-- We hope you enjoy your new vehicle and look forward to assisting you in the future!

October 19, 2023

Dealership Rating
Employee Rating

We began noticing a knocking sound after struts were replaced. We thought at first it could have been a brake pad dragging. It continued. After hearing the sound for another month it got louder and we b More

by 26850
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Shop foreman

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