Dmitry Gumanov
Dmitry Gumanov at Jackson Acura
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Dmitry Gumanov

General Sales Manager

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

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4.8
157 Reviews

Dealership Experience

17 yrs, 9 mos

Industry Experience

31 yrs, 8 mos

Languages Spoken

English English

Russian Russian

4.8

157 Reviews

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157 Reviews of Dmitry Gumanov

May 20, 2024

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Employee Rating

Jackson Acura treats you like family - Every one there! !!….… I’ll never buy anywhere else.! More

by jaimemarlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 25, 2024

Jackson Acura responded

Thank you for your wonderful feedback! At Jackson Acura, we pride ourselves on creating a family-like atmosphere for all our customers. It's heartening to hear that you feel this warmth from everyone at our dealership. Your loyalty truly means the world to us, and we're honored to be your dealership of choice. If there's anything else we can do to make your experience even better, please don't hesitate to let us know. We look forward to serving you for many more years to come! Enjoy your new vehicle! Warm Regards, Jackson Acura Team

May 12, 2024

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Employee Rating

My experience with Mr Hammond was great. He was personable and he listened to what I was looking for and was able to give it to me at a decent price. I appreciate the good service which is s More

by Ljones92102
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joey Andrews, Reggie Hammond

May 23, 2024

Jackson Acura responded

Thank you for sharing your experience! We're delighted to hear that Mr. Hammond provided you with excellent service and helped you find the perfect fit at a reasonable price. At Jackson Acura, we take pride in delivering personalized and attentive service to each of our customers, and it's fantastic to know that Mr. Hammond contributed to that goal during your car buying process. Your satisfaction is our priority, and we're grateful for your kind words. If you need anything else or have any questions in the future, please don't hesitate to reach out. We look forward to serving you again soon! Enjoy your new vehicle! Warm Regards, Jackson Acura Team

May 09, 2024

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Jackson Acura is the best dealership! They go above and beyond to satisfy customers. They are so friendly and nice to deal with and make the whole process of purchasing a car quick and e More

by SWSCHIFF.SCHIFF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sergei Potapoff, Joey Andrews

May 20, 2024

Jackson Acura responded

We greatly appreciate your positive feedback! Ensuring customer satisfaction is our top priority, and we're delighted to hear that you found our dealership to be the best. Our team strives to exceed expectations by providing friendly and efficient service, making the car-buying process as smooth as possible for our valued customers. While we're delighted with your four-star rating, we're always aiming for complete satisfaction. If there's anything specific you feel could have been improved to make your experience a five-star one, please feel free to let us know. Thank you for choosing Jackson Acura — We look forward to serving you again soon! Enjoy your new vehicle! Warm Regards, Jackson Acura Team

April 19, 2024

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Chege was a great help and provided excellent services when purchasing my new vehicle. Highly recommend. More

by ridvansuleymanov
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chege Maina

Apr 22, 2024

Jackson Acura responded

Thank you so much for your wonderful review! We're thrilled to hear that Chege provided you with excellent service and was a great help during your vehicle purchase at Jackson Acura. Providing exceptional service to our customers is our top priority, and we're delighted that Chege exceeded your expectations. Your recommendation means the world to us, and we truly appreciate your trust in us. If you ever need anything else or have any further questions, please don't hesitate to reach out. Thank you for choosing Jackson Acura, and we look forward to serving you again in the future! Warm Regards, Jackson Acura Team

April 09, 2024

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Employee Rating

Great dealer experience at Jackson Acura! Dmitry Gumanov walked us through the whole process and left no stone unturned, and I was pretty calm and confident with the deal on the new Acura Int More

by Oleksandr Kovalenko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones

Apr 11, 2024

Jackson Acura responded

Thank you for sharing your experience! We're thrilled to hear that Dmitry provided you with exceptional service and guided you through the entire process with thoroughness and expertise. At Jackson Acura, customer satisfaction is our top priority, and we're delighted to have created an easy buying experience for you. Should you need any further assistance or have questions down the road, please feel free to reach out. We truly value your trust and look forward to serving you again in the future - Enjoy your new Integra! Warm Regards, Jackson Acura Team

February 11, 2024

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Employee Rating

Reggie Hammond was AWESOME! ! Joey was Awesome! Great experience!!! No night pressure selling, Reggie was very knowledgeable More

by yomamma2277
Recommend Dealer
Yes

Other Employees Tagged: Dmitry Gumanov

Feb 22, 2024

Jackson Acura responded

Thank you for sharing your experience with us! We're thrilled to hear that Reggie and Joey provided you with an awesome experience during your visit to Jackson Acura. Ensuring a comfortable and pressure-free environment for our customers is important to us, and we're glad to hear that you appreciated our approach. Reggie's knowledge and expertise are invaluable assets to our team, and we're delighted that he could assist you effectively! Thank you for choosing Jackson Acura, and please don't hesitate to reach out if you have any further questions or need assistance. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

January 29, 2024

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I had the best car buying experience at Jackson Acura with Chege & Dmitry. Chege was so patient with me as a went through all the features of the Acura MDX. He answered all my questions and found a car t More

by Sibonee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chege Maina, Joey Andrews

Feb 05, 2024

Jackson Acura responded

Thank you for sharing your exceptional car buying experience with us! We're thrilled to hear that Chege and Dmitry provided you with outstanding service and made your car buying journey easy and enjoyable. We're glad that Chege was able to answer all your questions and guide you through the features of the Acura MDX. His patience and dedication, and Dmitry's straightforward approach, are qualities we take pride in. We're delighted that they both contributed to making your car buying experience hassle-free! And we truly appreciate your recommendation to others in the market for a new car. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future; enjoy your new MDX! Warm Regards, Jackson Acura Team

January 28, 2024

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Very happy with my new RDX! Rob was very helpful and made the sales process very easy. Thanks so much! More

by chrisjoy217
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Flauter

Feb 05, 2024

Jackson Acura responded

Thank you for sharing your experience with us! We're thrilled to hear that you're very happy with your new RDX and that Rob provided helpful assistance throughout the sales process. Your satisfaction is our priority, and we're delighted that we could assist you in finding the perfect vehicle! If there's anything else we can assist you with, please don't hesitate to reach out. Looking forward to the opportunity to serve you in the future -- Enjoy your new RDX! Warm Regards, Jackson Acura Team

January 19, 2024

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Purchased several vehicles and have always been treated the best, great dealership with great people! More

by alaina.doverspike
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Wiest, Joey Andrews

Jan 26, 2024

Jackson Acura responded

Thank you for your loyalty and for choosing Jackson Acura for your vehicle purchases! We're thrilled to hear that you've had multiple positive experiences with us and that you've always been treated exceptionally well. Providing great service with a team of great people is what we strive for, and we're delighted that we can continue to meet your needs! Your feedback means a lot to us, and we truly appreciate your continued support. If there's anything else we can assist you with, please feel free to reach out. We look forward to your next visit! Warm Regards, Jackson Acura Team

January 19, 2024

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Employee Rating

Completely unnecessary to pull a customers credit when paying cash. I strongly pushed back but the salesman said it was policy and no way around it. Edmonds.com explicitly warns customers to avoid deal More

by davis.p
Sales Price Transparency
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Michael Wiest

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