Cody Johnson
Cody Johnson at Jackson Acura
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Cody Johnson

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

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4.8
244 Reviews
4.8

244 Reviews

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244 Reviews of Cody Johnson

May 14, 2024

Dealership Rating
Employee Rating

Had a great experience at Jackson Acura with my advisor Cody Johnson. He was very knowledgeable and helpful, and explained everything clearly and patiently. The service was quality and consistent, and t More

by Radler455
Service Price Transparency
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Recommend Dealer
Yes

May 11, 2024

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Cody was excellent in handling my service needs for my MDX. My only issue with Jackson Acura is high service prices. More

by MarMar
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Recommend Dealer
Yes

May 07, 2024

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Cody was efficient and kept me informed. And his follow up was very good., and friendly More

by Rocky
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Recommend Dealer
Yes

May 03, 2024

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I had an awesome experience with Cody my service advisor and my overall service at Jackson Acura. More

by E
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Recommend Dealer
Yes

April 17, 2024

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Jackson Accura is the BEST! Service Department is great. Always a good experience! Thank you! More

by IVOR1
Service Price Transparency
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Recommend Dealer
Yes
Apr 22, 2024

Jackson Acura responded

Thank you so much for your glowing review! We are thrilled to hear that you had such a positive experience with our Service Department at Jackson Acura. Providing excellent service is our top priority, and we're delighted that you consistently have a good experience with us. Your kind words mean the world to us, and we truly appreciate your support. If there's anything else we can do to make your experiences even better, please don't hesitate to let us know. Thank you for choosing Jackson Acura! Warm Regards, Jackson Acura Team

April 10, 2024

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Excellent communication and service. They performed very good work on my vehicle and diagnosis correctly.. It was very professional. More

by muradqq
Service Price Transparency
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Recommend Dealer
Yes
Apr 11, 2024

Jackson Acura responded

Thank you for sharing your positive experience! We're delighted to hear that you were satisfied with the communication and service you received at our dealership. Ensuring that our work is both professional and accurate is paramount, and we're glad that we met your expectations. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your feedback and look forward to assisting you again in the future! Warm Regards, Jackson Acura Team

April 09, 2024

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Cody was extremely professional, efficient and friendly. He kept me up to date on the progress of the service and explained everything that had been done. More

by kms
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Yvonne Russell

Apr 11, 2024

Jackson Acura responded

Thank you for taking the time to leave us such a positive review! We're thrilled to hear that Cody provided you with professional, efficient, and friendly service. It's wonderful to know that he kept you well-informed throughout the process and thoroughly explained the work completed on your vehicle. We aim to deliver this level of service every day. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

April 07, 2024

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Great visit! My representative working with me was very attentive and kept me notified of the progress. Awesome job! More

by Janie.picklesimer
Service Price Transparency
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Recommend Dealer
Yes
Apr 10, 2024

Jackson Acura responded

We greatly appreciate your feedback and are thrilled to hear about your positive experience at Jackson Acura! It's wonderful to know that your representative provided attentive service and kept you well-informed throughout your visit. Our team is dedicated to ensuring every customer has an exceptional experience each time they visit. If you have any further questions or need assistance, please feel free to reach out. We look forward to continuing to exceed your expectations in the future! Warm Regards, Jackson Acura Team

March 25, 2024

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Employee Rating

Usually service is great but felt like was overcharged for oil change. And not sure if was credited back for difference. Didn’t notice on statement. Prefer the Acura service off Cobb parkway More

by msldgarcia
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 29, 2024

Jackson Acura responded

Thank you for taking the time to leave this review. We appreciate your feedback and apologize for any inconvenience you experienced. Our goal is to deliver exceptional service at competitive prices, and we regret if your recent oil change didn't meet your expectations. Your satisfaction is paramount to us, and we'd like to ensure that any discrepancies are promptly addressed. Please don't hesitate to contact our team, and we'll gladly investigate this matter further for you. Thank you for bringing this to our attention - We hope to have the opportunity to serve you better in the future. Warm Regards, Jackson Acura Team

March 01, 2024

Dealership Rating
Employee Rating

Good service. Nice people Nothing special about the lobby. Should be nicer for a high end dealership More

by KSKRUCK
Recommend Dealer
Yes

Other Employees Tagged: Cody Johnson

Mar 12, 2024

Jackson Acura responded

Thank you for sharing your feedback with us. We're glad to hear that you received good service from our team at Jackson Acura and found our staff to be nice. We also appreciate your feedback regarding the lobby. We strive to provide a comfortable and welcoming environment for all our customers, and we'll definitely take your comments into consideration to make improvements. Thank you for choosing Jackson Acura for your automotive needs. If you have any further feedback or suggestions, please don't hesitate to reach out. We look forward to serving you again in the future! Warm Regards, Jackson Acura Team

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