Cody Johnson | Page 25

Excellent service Nick Covino was extremely helpful. He not only was very courteous; speedy but managed to remove 2 car seats from my car despite his broken vertebrae; Nick Covino was extremely helpful. He not only was very courteous; speedy but managed to remove 2 car seats from my car despite his broken vertebrae; when Nick told me they would not get my tire and rim fixed until the next day. He also knew I was on my way with the loaner car to pick up kids from day care. With that i gave him a 5 out of 5 More

by CHINCHONG76 Verified Customer Verified Customer

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Outstanding service department Ability to schedule on line and explain what was needed was great, then receipt of an email that enumerated those needs along with assignment of a ser Ability to schedule on line and explain what was needed was great, then receipt of an email that enumerated those needs along with assignment of a service advisor (Cody Johnson), were terrific customer service items. Intake by that service advisor with an indepth review of what was going to be performed, along with a review based on mileage of what I also ought to consider. Waiting area top notch and the advisor kept me well informed and updated. Work was completed within the time frame and the car was washed and cleaned when it was ready. Check out, again with the advisor, was a piece of cake and the advisor went over every item, cost and purpose, and applied coupons I had given him. A great place to take your Acura!! More

by rstaplint1714 Verified Customer Verified Customer

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Great Service - As usual We didn't purchase our Acuras at Jackson, but they're are serviced there regularly. We enjoy their friendly advisors, comfortable waiting areas, loane We didn't purchase our Acuras at Jackson, but they're are serviced there regularly. We enjoy their friendly advisors, comfortable waiting areas, loaner vehicles when necessary, and they go out of their way to make sure everything is perfect when we leave. More

by andrew71 Verified Customer Verified Customer

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Prepaid Maintenance Took my vehicle in for oil change and tire rotation. Service was quick and Cody was extremely helpful and friendly. I would definitely recommend Jacks Took my vehicle in for oil change and tire rotation. Service was quick and Cody was extremely helpful and friendly. I would definitely recommend Jackson Acura and Cody to friends and family. More

by SMT2485 Verified Customer Verified Customer

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Good service Cody was great..... accommodated my request of getting the car serviced and washed as soon as possible to minimize my wait time. The car runs well and Cody was great..... accommodated my request of getting the car serviced and washed as soon as possible to minimize my wait time. The car runs well and looked clean after the service. Thanks! Ruchi More

by agruchi Verified Customer Verified Customer

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The BEST service department! I only allow my car to be serviced by Jackson Acura. I have complete trust in their service department. I always receive prompt and courteous service I only allow my car to be serviced by Jackson Acura. I have complete trust in their service department. I always receive prompt and courteous service. I'm kept up-to-date on the status of the service being performed. Cody is a joy to work with and I have complete confidence knowing that my car will be well serviced. More

by JANERIOF Verified Customer Verified Customer

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Great experience They did a great job and got me in and out! Cody was very friendly and professional honored coupon that was given to him. Experience always first cl They did a great job and got me in and out! Cody was very friendly and professional honored coupon that was given to him. Experience always first class. More

by cncarson01 Verified Customer Verified Customer

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Saturday Servicng Everything went as planned - one surprise - but - not totally unexpected with a 2009 TL - Cody dealt with everything and furnished a loaner. Thank yo Everything went as planned - one surprise - but - not totally unexpected with a 2009 TL - Cody dealt with everything and furnished a loaner. Thank you very much More

by NAN.JUDGE Verified Customer Verified Customer

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Excellent service Very knowledgeable staff. Clearly articulated what needed to be done...even offered Service Special discounts that I was unaware of. No surprises. Ove Very knowledgeable staff. Clearly articulated what needed to be done...even offered Service Special discounts that I was unaware of. No surprises. Overall great experience. More

by SALMAN Verified Customer Verified Customer

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Poor Service Experience The service rep refused to check my a/c unit saying that it was “illegal” to check the Ac fluid level without paying for a new system. He then procee The service rep refused to check my a/c unit saying that it was “illegal” to check the Ac fluid level without paying for a new system. He then proceeded to try to up sell me on every conceivable service offered by Jackson Acura. I only came in for an oil change. Very poor service experience. Marc More

by marcdjohnson_2000 Verified Customer Verified Customer

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