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Cody Johnson
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249 Reviews
249 Reviews
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249 Reviews of Cody Johnson
May 14, 2018
60000 Service All went very well. They got me in & out very quickly. Cody Johnson explained all the work being done. Thank you for the good work! All went very well. They got me in & out very quickly. Cody Johnson explained all the work being done. Thank you for the good work! More
by kwaustin13
Verified Customer
Helpful 
May 14, 2018
Oil Change/Buying car out of my lease They got me in and out in no time. Everyone is super friendly and super helpful. I would recommend Jackson Acura to friends and family. They got me in and out in no time. Everyone is super friendly and super helpful. I would recommend Jackson Acura to friends and family. More
by LYNNATL1269
Other Employees Tagged: Joey Andrews, Reggie Hammond
May 08, 2018
Excellent Customer Service! Jackson Acura always provides the best customer service. Cody was extremely helpful getting the paint protector and applique re-applied after my car w Jackson Acura always provides the best customer service. Cody was extremely helpful getting the paint protector and applique re-applied after my car was rear-ended. A loaner was provided and my MDX was ready at the time promised. More
by rkhawk
May 07, 2018
Wheel and Tire repair Cody Johnson made getting my tire replaced and wheel scrapes from a curb easy. He had the tire in stock and it was mounted and aligned in an hour. I c Cody Johnson made getting my tire replaced and wheel scrapes from a curb easy. He had the tire in stock and it was mounted and aligned in an hour. I came back a day, more convenient to my schedule, and had the wheel scrapes repaired. I wasn't even inconvenienced, because he had a loaner car scheduled and ready, when I dropped off my car for repairs. More
by BDDKKN
April 27, 2018
Accessories added to MDX From the first phone call to schedule the appointment up until the text from Acura to say that my car was ready, Cody & Ayesha were helpful, professio From the first phone call to schedule the appointment up until the text from Acura to say that my car was ready, Cody & Ayesha were helpful, professional & very pleasant to work with. More
by cynthia Said
Other Employees Tagged: Ayesha Begum
April 25, 2018
Jackson Acura Service Department I want to thank Cody, Brandon and Jimmy for helping me to take care of my Acura. They are the Service Reps that I want to do business with. They are I want to thank Cody, Brandon and Jimmy for helping me to take care of my Acura. They are the Service Reps that I want to do business with. They are knowledgeable, helpful and friendly. Cody helped me to change the front light when my car was still under the warranty. Even though it was a complex situation Cody did his best to make his customer happy. Brandon is always helpful. He arranged my drive back home after I dropped my Acura for oil change one busy morning at the Jackson Service Departmet so I could work from home. It saved me tons of time! Another time he helped me to connect my phone with my Acura. And he also directed me to the sales department when my old Acura was being checked out due to some serious problem. Then I ended up purchasing this Acura 2015 RDX. Jimmy was my driver that day when oil change took a little longer due to a busy morning there. It was such a pleasure to have such a driver! He was very pleasant, kind and personable. He made my day! Upon our arrival back to Acura Servuce Departmetn Jimmy also arranged my prompt checkout with another Service Rep while Brandon was away from his desk. Thank you Cody, Brandon and Jimmy for your excellent service at Jackson Acura Service department! You make me want to come back there for all my Acura servicing needs. More
by KAUNASAURA
Other Employees Tagged: Brandon Connelly
April 24, 2018
Great customer service Cody at Jackson Acura is always professional, knowledgeable, and willing to go above and beyond. My experience has always been consistent since movin Cody at Jackson Acura is always professional, knowledgeable, and willing to go above and beyond. My experience has always been consistent since moving here two years ago. More
by soliveras05
Other Employees Tagged: Nick Covino
April 23, 2018
Excellent service The service was completed in a timely manner. All my questions were addressed. I called after dropping of the car because I remembered another proble The service was completed in a timely manner. All my questions were addressed. I called after dropping of the car because I remembered another problem. Cody saw to it that it was addressed. He also went the extra mile and addressed a concern we had with ingrained dirt in the leather seats. More
by Lisa B
April 21, 2018
Excellent service Nick Covino was extremely helpful. He not only was very courteous; speedy but managed to remove 2 car seats from my car despite his broken vertebrae; Nick Covino was extremely helpful. He not only was very courteous; speedy but managed to remove 2 car seats from my car despite his broken vertebrae; when Nick told me they would not get my tire and rim fixed until the next day. He also knew I was on my way with the loaner car to pick up kids from day care. With that i gave him a 5 out of 5 More
by CHINCHONG76
Other Employees Tagged: Nick Covino
April 20, 2018
Outstanding service department Ability to schedule on line and explain what was needed was great, then receipt of an email that enumerated those needs along with assignment of a ser Ability to schedule on line and explain what was needed was great, then receipt of an email that enumerated those needs along with assignment of a service advisor (Cody Johnson), were terrific customer service items. Intake by that service advisor with an indepth review of what was going to be performed, along with a review based on mileage of what I also ought to consider. Waiting area top notch and the advisor kept me well informed and updated. Work was completed within the time frame and the car was washed and cleaned when it was ready. Check out, again with the advisor, was a piece of cake and the advisor went over every item, cost and purpose, and applied coupons I had given him. A great place to take your Acura!! More
by rstaplint1714
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