Cody Johnson
Cody Johnson at Jackson Acura

Cody Johnson | Page 38

Service Advisor

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.7
375 Reviews
4.7

375 Reviews

Write a Review

375 Reviews of Cody Johnson

April 17, 2018

Dealership Rating
Employee Rating

Excellent service Very knowledgeable staff. Clearly articulated what needed to be done...even offered Service Special discounts that I was unaware of. No surprises. Ove More

by SALMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 17, 2018

Jackson Acura responded

thank you for this 5-star rating!

April 17, 2018

Dealership Rating
Employee Rating

Saturday Servicng Everything went as planned - one surprise - but - not totally unexpected with a 2009 TL - Cody dealt with everything and furnished a loaner. Thank yo More

by NAN.JUDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 17, 2018

Jackson Acura responded

Thank you for taking the time to leave this review!

April 17, 2018

Dealership Rating
Employee Rating

Great experience They did a great job and got me in and out! Cody was very friendly and professional honored coupon that was given to him. Experience always first cl More

by cncarson01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 17, 2018

Jackson Acura responded

Thank you for leaving this review!

April 03, 2018

Dealership Rating
Employee Rating

Poor Service Experience The service rep refused to check my a/c unit saying that it was “illegal” to check the Ac fluid level without paying for a new system. He then procee More

by marcdjohnson_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Apr 03, 2018

Jackson Acura responded

Marc, on behalf of everyone here at Jackson Acura, I'd like to apologize for your less than satisfactory visit. After speaking to our service director, I was informed that we do charge a fee to check your A/C unit and to find out if there is a Freon leak --without payment, we cannot run that diagnosis. Again, we apologize for any miscommunication. If you'd like to come back and get that checked out, call 770-650-4050 to schedule an appointment.

April 01, 2018

Dealership Rating
Employee Rating

Very clean and inviting waiting area I love coming to Jackson Acura!! They always make you feel like you're at home! Awesome experience! The service is professional and personal. They tre More

by pjlfree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Nick Covino , Ayesha Begum, Brittiany Byas, Brandon Connelly

Apr 02, 2018

Jackson Acura responded

Thank you for this 5-star review!

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