Joey Andrews
Joey Andrews at Jackson Acura
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Joey Andrews

Finance Director

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

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4.9
652 Reviews

Dealership Experience

9 yrs, 10 mos

Industry Experience

33 yrs, 1 mo

Languages Spoken

English English

4.9

652 Reviews

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652 Reviews of Joey Andrews

May 12, 2024

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Employee Rating

My experience with Mr Hammond was great. He was personable and he listened to what I was looking for and was able to give it to me at a decent price. I appreciate the good service which is s More

by Ljones92102
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dmitry Gumanov, Reggie Hammond

May 11, 2024

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Sergei as always did a very excellent job regarding our new 2024 Acura car lease. His professionalism & knowledge on all aspects & features on the car were greatly appreciated. More

by YEDZ
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Sergei Potapoff

May 10, 2024

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Michael was great to work with and made the whole process very easy. He is very knowledgeable and very low pressure. A true professional. More

by tdragoone
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Recommend Dealer
Yes

Other Employees Tagged: Michael Wiest

May 09, 2024

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Jackson Acura is the best dealership! They go above and beyond to satisfy customers. They are so friendly and nice to deal with and make the whole process of purchasing a car quick and e More

by SWSCHIFF.SCHIFF
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dmitry Gumanov, Sergei Potapoff

May 01, 2024

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Excellent service. Responsive and helpful. Have leased 3 cars from them. Highly recommend this dealership. More

by Pbaehman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Silverman

May 02, 2024

Jackson Acura responded

Thank you for your wonderful review! We greatly appreciate your feedback and are thrilled to learn about your positive experiences with us at Jackson Acura. Leasing three cars from our dealership speaks volumes, and we're truly honored to have earned your trust and loyalty. Our commitment to providing excellent service means giving our customers the most efficient and helpful service we can, and we're delighted that we've met your expectations. Your recommendation is greatly appreciated, and we're grateful for the opportunity to serve you! Should you require further assistance or have any questions, please don't hesitate to reach out. Thank you once again for choosing Jackson Acura. We look forward to continuing to provide you with exceptional service for all your vehicle needs - Enjoy your newest lease! Warm Regards, Jackson Acura Team

April 21, 2024

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Sales & Leasing Consultant Paul Silverman was very knowledgeable about the RDX and was very hands on about me knowing how to operate the vehicle even after I signed the papers. He was very attentive a More

by andre.hubbard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Paul Silverman, Harvey Jackson

Apr 22, 2024

Jackson Acura responded

Thank you for sharing your experience! We're thrilled to hear that Paul provided you with excellent service and was attentive to your needs. Ensuring that our customers feel confident and informed about their vehicles is extremely important to us, and we're delighted that Paul went above and beyond to ensure you knew how to operate your new RDX. If you ever need anything else or have any further questions, please don't hesitate to reach out. We truly appreciate your support, and we look forward to serving you again in the future! Enjoy your new RDX! Warm Regards, Jackson Acura Team

April 19, 2024

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Jackson ACURA made “car shopping” an extremely enjoyable experience. My salesman answered all my questions about the car. At the close of the sale Reggie went over all the features that the car has. I wo More

by nflint
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Reggie Hammond

Apr 22, 2024

Jackson Acura responded

Thank you so much for sharing your positive experience with us! We're thrilled to hear that Jackson Acura made your car shopping experience extremely enjoyable. It's fantastic to know that Reggie was able to answer all your questions about the car and took the time to go over all the features with you at the close of the sale. Providing exceptional service to our customers is what we strive for, and we're delighted that we could exceed your expectations. We truly appreciate your kind words and the opportunity to earn your business. If you ever need anything else or have any further questions, please don't hesitate to reach out. We'd be honored to serve you again in the future! Warm Regards, Jackson Acura Team

April 10, 2024

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Excellent communication and service. They performed very good work on my vehicle and diagnosis correctly.. It was very professional. More

by muradqq
Service Price Transparency
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Recommend Dealer
Yes
Apr 11, 2024

Jackson Acura responded

Thank you for sharing your positive experience! We're delighted to hear that you were satisfied with the communication and service you received at our dealership. Ensuring that our work is both professional and accurate is paramount, and we're glad that we met your expectations. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your feedback and look forward to assisting you again in the future! Warm Regards, Jackson Acura Team

April 05, 2024

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Everyone at Jackson Acura was great to Work with! Reggie was so knowledgeable and made it an easy decision to purchase the Acura. He showed me how to work all the features and got the car ready qui More

by CLHOBBS33
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rodney Jones, Reggie Hammond , Lenore

Apr 11, 2024

Jackson Acura responded

Thank you so much for sharing your positive experience at Jackson Acura! We're thrilled to hear that Reggie and Lenore provided you with knowledgeable and efficient service. It's fantastic to know that they made the process easy and enjoyable for you, ensuring you felt comfortable with all the features of your new Acura. We strive to make every visit as seamless and pleasant as possible. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to continuing to serve you in the future - Enjoy your new Acura! Warm Regards, Jackson Acura Team

April 05, 2024

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Fast and easy purchasing process. Robert was nice but I feel he was rushing us at one point. Snatching a pen out my hand and taking up some papers as I was using them. Also, I didn’t More

by Rgsmith
Recommend Dealer
Yes

Other Employees Tagged: Robert Flauter

Apr 11, 2024

Jackson Acura responded

Thank you for taking the time to provide feedback on your recent visit to our dealership. We apologize for any discomfort you experienced during the purchasing process with Robert. It is never our intention for our staff to appear rushed or not fully attentive to our customers' needs. We appreciate your honest comments and will definitely discuss these points with our representatives to ensure a more thoughtful and considerate approach in the future. We're glad to hear that Joey was able to assist you efficiently and effectively, making the financing process smooth and straightforward. Thank you for choosing us for your purchase, and we hope to demonstrate our commitment to excellence in customer service during your next visit. Warm Regards, Dmitry Gumanov Pre-Owned Sales Manager

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