This dealership has always been on the level in providing
great service and incredible follow up for our Acura MDX. All the work that was promised and quotes have always been spot on. Our car is always c
great service and incredible follow up for our Acura MDX. All the work that was promised and quotes have always been spot on. Our car is always clean when we pick it up.
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by Wallace. P
Verified Customer
Verified Customer
Service Price Transparency
Nov 06, 2024 -
Jackson Acura responded
Thank you for your 5-star review! We’re delighted to hear that our team consistently meets your expectations for your Acura MDX. Providing clear and accurate information, maintaining transparency, and delivering on promises are values we take pride in, and it’s wonderful to know they’ve made a difference in your experience. We look forward to continuing to keep your MDX in top shape and providing you with the service and care you can count on.
Warm Regards,
Jackson Acura Team
Battery was inatalles properly.
When I brought back my car to get it fixed, your dealership thinks they gave free service of $300. I struggled multiples on the road because of batte
When I brought back my car to get it fixed, your dealership thinks they gave free service of $300. I struggled multiples on the road because of battery problems. I wasted my tme over the weekend because of your poor seevice.
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by Ajay
Verified Customer
Verified Customer
Service Price Transparency
Stress-free and pleasant visit to Jackson Acura.
Maybe the best one yet…..certainly the quickest. Appreciated! Yvonne and the gentleman who went over what would be happening were both great. I appr
Maybe the best one yet…..certainly the quickest. Appreciated! Yvonne and the gentleman who went over what would be happening were both great. I appreciate Yvonne’s approach in closing out the visit. Grateful!
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by Jill
Service Price Transparency
Oct 30, 2024 -
Jackson Acura responded
Thank you for sharing your experience with us! We’re delighted to hear that your visit to Jackson Acura was stress-free and efficient—it's wonderful to know it was one of your best visits yet.
Yvonne and our team strive to provide exceptional service, and we’re glad that their efforts made a positive impact on your experience. Your appreciation means a lot to us, and we look forward to welcoming you back for your next visit!
Warm Regards,
Jackson Acura Team
The staff of the Jackson Acura was very kind and made a
professional explanation about the EV.
professional explanation about the EV.
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by hiroharu_japan
Verified Customer
Verified Customer
Service Price Transparency
Oct 30, 2024 -
Jackson Acura responded
Thank you for your kind words! We're thrilled to hear that our staff provided you with a professional explanation about our EV offerings. We believe in empowering our customers with the information they need to make informed decisions, and it’s wonderful to know we could assist you in that regard.
If you have any further questions or need assistance, please don’t hesitate to reach out. We're here to help!
Warm Regards,
Jackson Acura Team
Excellent service, from setting the appointment, to
expecting my arrival, to finishing the work faster than we expected.
Also a nice dealership with plenty of amenities.
expecting my arrival, to finishing the work faster than we expected.
Also a nice dealership with plenty of amenities.
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by KLFMDX
Verified Customer
Verified Customer
Service Price Transparency
Oct 30, 2024 -
Jackson Acura responded
Thank you for your fantastic review! We're thrilled to hear that your experience with us exceeded your expectations, from the appointment scheduling to the quick completion of your service. We take pride in providing excellent customer care and ensuring our dealership offers a comfortable atmosphere with great amenities. Your feedback encourages us to continue delivering the best service possible.
If you need anything else, please don't hesitate to reach out. We look forward to welcoming you back for your future needs!
Warm Regards,
Jackson Acura Team
Great service!
When I’m in town, I schedule my service with them. They got me in on short notice and had me out within no time.
When I’m in town, I schedule my service with them. They got me in on short notice and had me out within no time.
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by D
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Cameron Hilden
Oct 14, 2024 -
Jackson Acura responded
Thank you so much for your feedback! We're thrilled that we were able to accommodate your service on short notice and provide the quick, efficient experience you deserve. It's always a pleasure to have you visit us when you're in town, and we truly appreciate your loyalty. At Jackson Acura, we take pride in offering top-notch service, and we're glad we could meet your expectations. We look forward to assisting you again in the future and ensuring every visit is as seamless as this one.
Warm Regards,
Jackson Acura Team
The dealership is kept neat & clean with snacks &
beverages that make the stay comfortable. The service staff is knowledgeable and courteous.
beverages that make the stay comfortable. The service staff is knowledgeable and courteous.
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by Saurabh Bisht
Verified Customer
Verified Customer
Service Price Transparency
Oct 14, 2024 -
Jackson Acura responded
Thank you for your kind feedback! We're glad to hear that you enjoyed the cleanliness of the dealership and the comfort of our waiting area, including the snacks and beverages. Our team takes pride in maintaining a welcoming environment, and we're pleased that our knowledgeable and courteous service staff met your expectations. We always strive to provide a seamless experience for our customers and look forward to serving you again in the future!
Warm Regards,
Jackson Acura Team
Cody was very helpful.
Transaction was smooth and they got me in and out. Waiting area is always nive
Transaction was smooth and they got me in and out. Waiting area is always nive
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by brandonlongshore
Verified Customer
Verified Customer
Service Price Transparency
Oct 01, 2024 -
Jackson Acura responded
Thank you for your positive feedback! We’re thrilled to hear that Cody provided you with helpful service and that your transaction went smoothly. We strive to make every visit efficient and enjoyable, and it’s great to know you appreciated our waiting area as well. If you have any questions or need anything else, please don't hesitate to reach out. We look forward to serving you again in the future!
Warm Regards,
Jackson Acura Team
JACKSON ACURA IS THE NUMBER ONE DEALERSHIP IN ATLANTA.
I WOULD LIKE TO THANK THERE SERVICE DEPT FOR PROMPT AND GREAT CUSTOMER SERVICE. MR. JACKSON YOU HAVE THE BEST OF THE BEST DEALERSHIP IN THE STATE. TH
I WOULD LIKE TO THANK THERE SERVICE DEPT FOR PROMPT AND GREAT CUSTOMER SERVICE. MR. JACKSON YOU HAVE THE BEST OF THE BEST DEALERSHIP IN THE STATE. THANKS FOR ALL YOU DO FOR ME AND ALL YOUR CUSTOMERS. JOANN MESSINA MY 3RD CAR WITH JACKSON ACURA.
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by jamessina
Verified Customer
Verified Customer
Service Price Transparency
Oct 01, 2024 -
Jackson Acura responded
Thank you very much for your incredible feedback! We are honored to be your go-to dealership in Atlanta and truly appreciate your continued trust in us for your automotive needs. It’s our commitment to provide efficient and exceptional customer service, and we’re glad to hear that you’ve continued to have positive experiences with our team.
Thank you for being a valued member of the Jackson Acura family - We look forward to welcoming you back again in the future!
Enjoy your new vehicle!
Warm Regards,
Jackson Acura Team
Overall service experience was excellent and satisfied
with no concerns. Except the time it took everything else was fine
with no concerns. Except the time it took everything else was fine
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by sudharsh.saggit
Service Price Transparency
Oct 01, 2024 -
Jackson Acura responded
Thank you for your feedback! We're glad to hear that you had an excellent overall service experience and that your concerns were minimal. We appreciate your understanding regarding the time it took, and we are continuously working to improve our efficiency. If you need anything else, please don't hesitate to reach out. Your satisfaction is our top priority, and we look forward to serving you even better in the future!
Warm Regards,
Jackson Acura Team
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