I started looking for a vehicle well over a year ago. I visited 10 plus dealerships. I knew what I wanted, but decided to see what else was out there. At many dealerships I left frustrated or disappointed and some were ok but I wasn't in the market for those brand vehicle, I was just window shopping. In January of this year I visited Finch Cadillac Buick GMC and met Mark Klein, a caring, helpful and hardworking salesman. Long story short. I just took delivery of my GMC Sierra on December 2nd. He worked with me for almost a year. Trying to find the perfect truck and waiting out my insurance company (who didn't want to give up the cheque to finalize the purchase). At I felt that it wasn't him just chasing a sale. His care comes through in how he works for you. It's very evident! I am thankful I met Mark and will deal with him for my next vehicle. I highly recommend Mark to anyone in the market for a new or used vehicle.
"I was torn with new purchase but our salesman helped make th"
It was a real pleasure dealing with Adam he took the time to clearly explain all options and worked the make the deal fit my preferences. A very relaxed atmosphere will not hesitate to direct others to talk with them first when shopping fir a vehicle.
"Positive experience buying new car"
- happy happy
Dianne Muldoon is an excellent sales person at Finch. She kept in contact with me while I was waiting for my new vehicle and once it arrived, she took the time to explain how everything works, set up the options, and is available for any further questions.
Dianne is very knowledgeable and helpful. I would definitely recommend her to anyone who is looking for a new vehicle.
"Fantastic experience "
Sam was the salesman I dealt with for my pre owned vehicle purchase. He was very friendly and very knowledgeable. He answered every question I had and was not pushy or made me feel pressured whatsoever. He always responded promptly to my emails as well.
He even personally picked me up from my home, on the day that I was to receive my new vehicle, and took me to the dealership to complete the transaction! It was seamless and I would definitely recommend Sam and the dealership to anyone interested in purchasing a new and/or used vehicle. Just as a side note, everyone at the dealership was very friendly, from the receptionist to the finance dept! It was a great overall experience. Thanks again!
"I traded my 2015 Escalade to a 2016 Escalade"
Never experient a better service then this deal and the sales person Morgan Crosby made it very easy, he was very informed with all the new technology this Escalade has.
He made things go so smooth first with the deal then when I picket the vehicle up setting everything the way for me , I was very impressed by Morgan and the rest of Finch team
"An excellent experience with reliable folks"
We had been an excellent experience with Craig Stott at Finch. He came and spoke with us while we were browsing, and helped answer our questions. We had been to some other dealerships looking for a specific and uncommon car, and had all manner of problems in other dealerships, like playing around with the money, the car, etc.
With Craig (and later Chris), they were frank (even with bad news about discounts being unavailable) and patient. Afterward, when one of the discounts we thought we were eligible for didn't pan out, they found a way to give the same money off otherwise, and keep our total where we wanted.
Craig was stellar, and carried the show. However, it's obvious that a salesman like him wouldn't make it in a dealership where goal #1 was to sell cars and pressure customers no matter what. He took his time and didn't pressure us on the xxxxxxxx we didn't want. He reflected well on the dealership, since they obviously foster and encourage good, honest sales rather than just packing and hiding things no matter the downstream result.
A high recommend for Craig first, and the dealership in general for having somebody like him there!
Great experience!! Thanks for the truck and service I was welcomed by everyone and treated professionally Josh and Chris where very helpful during and after the sale.
See Finch first!
"Craig Stott assistance in purchasing my Cadillac was super!"
From the reception I received when driving onto the lot and thru the whole process of purchasing my new Cadillac XTS I was very pleased with the professionalism and dedication provided by Craig to insuring I was fully satisfied with each aspect. He has also been very impressive when following up on some minor issues, calling back when committing to do so. I have been more than pleased with all the Finch staff who assisted me to date.
Craig has made the experience very enjoyable and a lot of fun as well.
I would certainly recommend Craig especially and the entire Finch staff to anyone looking to purchase a car.
After purchasing my new Silverado from Paul, I would definitely recommend him to friends & family. He was very friendly & helpful with the purchase of my new vehicle as well as Chris Bowers. Thanks for making my experience a good one.
Other Employees Tagged:
"Great customer service with clear consice info. "
Barry Beckles is the best sales associate I've ever come across. Great job Barry Chris Bowers and Rich Litt are clear leaders with superb customer service.