Bounsay Osylaphet | Page 53

Quick Turnaround Happy that Tom was able to get the car earlier for me. Would recommend seeing Tom for your new vehicle. He will make sure that everything is on time a Happy that Tom was able to get the car earlier for me. Would recommend seeing Tom for your new vehicle. He will make sure that everything is on time and ready to go on your schedule. Ryan. More

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Top Notch Service Experience First time purchase from the dealership and everyone involved were very helpful in the entire process....was considering other makes and models, but t First time purchase from the dealership and everyone involved were very helpful in the entire process....was considering other makes and models, but the whole experience won me over....thanks again Chris, Tom and Bounsay....awesome vehicle! More

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Experience with Budds for my Cadillac XT5 Budds was very responsive through out the whole process of pricing to leasing. The staff was very friendly and quick to respond to emails in case of a Budds was very responsive through out the whole process of pricing to leasing. The staff was very friendly and quick to respond to emails in case of any questions.I would for recommend Budds and their sales rep.. Basel n finance person Bounsay. More

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5 Star, Salesman, Staff & Service ! We bought a Cruz the end of December & have been very satisfied with our purchase . Tom was very knowledgeable, professional and very outgoing. We wer We bought a Cruz the end of December & have been very satisfied with our purchase . Tom was very knowledgeable, professional and very outgoing. We were certainly relaxed in asking him all our questions . When I had to phone to get more answers about the car after we left ,if I had to leave a message he replied very quickly. When we picked up the car it was late & dark & I drove it home . Before leaving , Tom came out to the car to make sure the seat etc was right for me. If I go shopping for another car I will go the same place & request the same salesperson . Thank you to all. Marie & Steve Koprich More

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Excellent Store, Exceptional employees Recently, leased a Cadillac xt5 and was very pleased with professionalism and enthusiasm of Salesperson Katrynn Flynn. She made the experience a pleas Recently, leased a Cadillac xt5 and was very pleased with professionalism and enthusiasm of Salesperson Katrynn Flynn. She made the experience a pleasure for both my wife and me. Thankyou Budds' Cadillac. Mike and Barbara More

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Fantastic I was very happy with the service and the follow up. Helpful when I had an issue and got me on the way very quickly. Responsive! I was very happy with the service and the follow up. Helpful when I had an issue and got me on the way very quickly. Responsive! More

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A job well done, Thank you Bill!! My wife and I stopped in to look at a 2011 Ford Flex we saw online. We had been looking for a flex for about 3 months and we thought we found the one My wife and I stopped in to look at a 2011 Ford Flex we saw online. We had been looking for a flex for about 3 months and we thought we found the one based on the pictures and our budget. We were amazed to see that the car looked even better in person and after a short test drive and a bit of negotiating we signed the papers for our new car. We were happy with the final deal but one area of concern for me personally was that the tires appeared to have very little tread left, but one of the technicians came out and checked the tread depth and said the tires were good enough to pass a safety so they would be unable to change them for us unless we wanted to purchase a new set from them. We declined this offer but were still happy with the deal even though I knew we would need tires before next winter...there were a couple of other minor things that needed addressing as well and we were assured that all would be taken care of before we came back to pick up the car. 4 days later we arrived and the first thing Bill said to me was that he had bad news...the tires wouldn't pass safety....so we put 4 brand new Firestone all season tires on the car...as well as new rotors and brakes all the way around!!! I was in disbelief at what I had just heard. Here we were buying a used Ford from a Chevy lot and they made us feel like we were buying a brand new Corvette!! My wife and I were absolutely blown away by the level of customer service and I would recommend Budds Chevrolet to anyone looking for a new or used car...Thanks so much for all that you did for us!! More

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Fantastic Service and Awesome first car Experience Tom sold me a 2015 Chevy Camaro; He was not judgemental when we met as many Salesman were; I am in my early 20s and was not taken seriously in other d Tom sold me a 2015 Chevy Camaro; He was not judgemental when we met as many Salesman were; I am in my early 20s and was not taken seriously in other dealerships. Tom was very accommodating and took the time to show me the car but also took the time to give me tips on how to drive Standard and what I should expect driving this car. He was informative and did not hide information from me and when I needed him to stay late he was there and I had his undivided attention. Tom and the Budds Chevrolet Team worked with me all the way through my first car purchasing experience and I would strongly recommend this team to any of my family members and friends. I am thoroughly enjoying my Used Car and I will be stopping in to visit and update Tom and the Budd's Team on where I have been with my Car. More

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Selling families used vehicles unsafe for the road. Buying a new or used vehicle is a big step so I always choose to sick with largely known dealerships , But now after buying my used van from this deal Buying a new or used vehicle is a big step so I always choose to sick with largely known dealerships , But now after buying my used van from this dealership has turned out into a nightmare , I have not had my vehicle for two months and transmission blew, after taking it to a professional mechanic find out there is more to the problem . The front right tie rod is so heavily corroded as well as cracked needs to be replaced as well as the wheel hub and bearings broken and damaged , also tire tread and all the wheels were below safety standards as well as the side wall of the tires cracked and worn really bad and not meeting safety standards .All of these things are in a list of safety standards that every vehicle must pass in order for it to meet safety standards and pass certification , so my vehicle was pushed off , passed everything . Sold to this costumer who relies on the help of the professionals who know how to properly do there jobs. knowing these problems existed . So I call this dealership to see what I can do about this , after sending me to this person and that person , I finally speak to Wayne the sales manager simply says" you cant prove nothing " . I am defiantly never going to shop here again and I would highly recommend none of you do either! More

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Factory Order Colorado I had an excellent experience ordering my 2017 Colorado. Beverly Watt made the process so easy and straightforward. Her customer service is top notc I had an excellent experience ordering my 2017 Colorado. Beverly Watt made the process so easy and straightforward. Her customer service is top notch. Bounsay Osylaphet made arraigning financing a breeze and was able to get winter tires ready for when I took delivery. Great sales team to go along with an excellent service department. More

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