Avrom Brown

I got my car repaired from Scarborough Toyota through Avrom Brown the second time. I have to appreciate the quality of work he has been doing. He was extremely nice and courteous as always and got my car repaired in 1 day. The other guy at the service centre Jay Ells also did amazing work. He picked my car from body shop and got everything done for me. So I got my bumper replaced from the body shop and my CVT transmission update done from the service centre in just 1 day. That was pretty awesome.

Helpful 0

Report | Print

Professional, friendly and reliable. Avrom was able to help me out and guided throughout thewhole process. I appreciated the time he took to communicate and I would recommend him to my family and friends

Helpful 0

Report | Print

I was supposed to post this a while ago, just got time now. Be extremely careful as they really don't deserve their posted rating based on few experiences with this office. I Brought my car for repairs at the collision centre. Work wasn't done properly, a bumper was changed brand new and wasn't installed properly. when I asked them to fix it. They said that was the best they could do!!! when insisted and reported incident to my insurance. Then dealer came back saying we have to replace other parts: new clipper...Insurance agreed, part changed by dealer, result didn't resolve the issue at all, it made it worse. Complained again to the insurance and the Dealer Office Manager. Dealer, replied that we need to change other parts, fender and head light!!! It made me just wonder the number of assessments done, yet just discover the new parts need to be replaced...Although I took my car to this dealer for repairs few times, one of a previous paint work color didn't match, yet they deliver the car as work completed...Brief make sure if you are unaware and you deal with them to check everything before you pick up your car. When dealt with office Manager, he had no customer service skills, nor was able to set a meeting to look closely at the issue, he just supported the collision tem and requested to pay additional money for the new parts...By this time it was already couple of months with no proper resolution. The mystery that this guys have no professionalism and no common sens, I found their request to change other parts is senseless. I re-contacted my insurance who almost about to believe the dealer, until I got a new insurance appraisal who checked the car in person and sent me off to another body shop. Amazingly, the new body shop agent after inspecting the car told me simply that Toyota dealer didn't put an original bumper in my car and used an after market bumper that's why they couldn't fix it properly!!! Insurance agreed to replace my bumper with the new body shop and issue was fixed. End of story. I let you think and reflect before you hand your keys over to unprofessional people claiming to be the best.

Helpful 0

Report | Print

Paul was of excellent assistance when leasing my first vehicle in late 2015 - he was knowledgeable and made the process easy and stress free throughout. In addition, Paul has always been attentive in answering and assisting with any after sales support (and service) questions I have had over the past few years.

Helpful 0

Report | Print

Philip Mineque was fast, efficient, very polite and smiled the entire time - no room for improvement! As a lifelong customer, I always look forward to coming to Scarborough Toyota; whether buying a new vehicle or at time of service. You can see by my survey that I've had the pleasure to deal with several folks at Scarborough Toyota and I've never met one that wasn't a 5 Star employee.

Helpful 2

Report | Print

I had a great experience with Avrom, who oversaw the repair of my car which was recovered after being stolen. Through the entire process, and amongst everyone I dealt with, Avrom provided the most timely, clear and honest communication - I cannot tell you how much I appreciated that. The car was fully repaired and runs great. And it was delivered on time. Thank you very much!

Helpful 0

Report | Print

I brought my vehicle in to repair a bumper dent and Avrom was very quick and thorough giving me the quote and providing excellent service from start to finish. My vehicle is spotless and looks brand new again. If I ever need a repair again, I'll definitely call Avrom!

Helpful 0

Report | Print

Avrom took my damaged vehicle and turned it into a almost brand new car. He kept his promises, delivered on schedule and produced excellent results. The drama of a car accident has been turned into a beautiful looking car. I would only deal with Scarborough Collision Center as they are the best. Cooperators Insurance also gives them the seal of approval. I had to check the license plate to make sure it was my car, that's how well they did. I recommend them for all your auto needs. Well done.

Helpful 1

Report | Print

Very helpful staff especially Avrom Brown who made sure that my car repair was done on an urgent basis as I was planning to leave for the US before my car accident. Car also turned out to be really good after repair, good as new.

Helpful 0

Report | Print

Its always a nice and comfortable feeling when you know that you're getting the best value in service. That was what we certainly sensed when we coordinated with Mr. Avrom Brown who thoroughly and honestly discussed with us the work to be done on our vehicle... ANDY

Helpful 0

Report | Print