"Good buying experience"
I just bought a used car from Great West Chrysler it had a couple of issues at the time of purchase one of which was a quite expensive repair I would not have noticed untill a while down the road had the salesman Andy not pointed it out. I am from out of town they took the car in immediately repaired it a no expense to me, they also supplied a second key fob with out being asked again not cheap if I had to go buy one later. I would do business with this dealership again. Mike
Other Employees Tagged:
The service dept manager.
"Right truck, right price"
- Tow Vehicle Seeker
I popped by one Sunday afternoon in search of a specific truck for a specific purpose. We wanted one to tow our travel trailer. Andy was very helpful in helping me find the right truck for the job. It had all what we needed, no more no less - and the price was great. Everyone was very pleasant to deal with. I wouldn't hesitate to recommend this dealership.
"Sales experience "
- Andy Copeland
I have bought several vehicles from Great West Chrysler.They have always treated me with respect and have always performed very professionally.My favorite part is working with Eden Donahue my sakes lady.She is absolutely the best in my opinion.She has always gone beyond my expectations and always got me into the vehicles I wanted.She is a jem and is a roll model for all people in sales. I have always been s fan of Chrysler products and will always promote them.Now Eden can also sell other brands as she sold me a Ford Mustang GT 350 which I adore..Eden will always make you feel not pressured at all during the sale process.She has always arranged service visits and has shown a huge interest in her customers and there needs.One time she amazed me and I was stuck for a ride to work and back while my new 2018 Ram Sport was getting a oil change.I was talking with her and she said she would drive me there and then picked me up after work wow is that service I say, yes it it is .All in all Eden and Great West Chrysler has always out performed my expectations.Kerp up the good work Eden and thanks.
"Wonderful experience "
I am a fan! I went to this dealer last fall to look at a new Ram. Zero pressure to buy, Andy was great and wanted to just show me the trucks and not pressure me into any quick decision. I told him I would order one in December and gave him my cell. He never hassled me once. Checked in once and then when I was ready asked for his price on a factory order. It was comparable to another dealer, so I knew it was a good price. I ordered. He kepte in the loop over the two months I waited for it. Picking it up was a great experience. When I stopped by in January I used the service department on my 2014 Ram to have a light changed. They never charged me any labor. Did it right away for me. After I picked up the truck I noticed the bakflip was the wrong one, the parts manager said he would take care of it right away. This was just a great experience all around.
Other Employees Tagged:
"PLEASANT EXPERIENCE "
Will start by saying a big thank you to Andy for making me smile. You such an amazing, friendly person.
It was such an exceptional experience while I was looking for the best and you Andy make it happen. There is this saying "its easier to go down hill than going up, but the view is best from the top".
Happy customer (Binta)
This was my first time buying a vehicle through a dealership and was a little nervous, but finding the car I needed was easy and painless! Andy made everything smooth and I could not be happier! He really went above and beyond. Thank you so much!
The service I received was excellent, the salesman called Andy really help me in choosing the right car for me. I would recommend him to my friends and family.
Andy was patience and never being pushy like other sales people
Before making the drive to Edmonton, Andy was great to deal with. He was quick to respond and get back to us with a quote on our new truck. Upon arriving at the dealership, Andy's knowledgeable and excited nature made the experience relaxing and enjoyable. Paperwork and figuring out the details of our transaction was seamless as the folks at Great West Chrysler worked quickly among the different departments to ensure we were out and on the road as quickly as possible. We were impressed that during the small wait time that we did have, we were given a loaner vehicle so we could run some errands instead of sitting in the dealership. Andy and his colleagues at Great West Chysler were a pleasure to deal with. Thank you!
"Awesome Dealership and Staff"
After visiting several dealerships I came back to Great West after I had visited them 2 weeks prior. My sales representative Andy made buying my dream vehicle the most stress-free and enjoyable experiences ever. At no time did I feel pressured or rushed to make my purchase. He took time to show me multiple options in my price range and allowed me to test drive them all before I made my final choice. Andy takes an approach where he listens to what you want and treats you like a person not another sale. if I ever need another vehicle Great West will be the only choice. Thank you Andy and team.
"Amazing customer service "
Great experience shopping for a new vehicle here at Great West Chrysler. Andy was very personable, and excellent at finding exactly what I was looking for, even going the extra mile if a snag came in the search. This man will not let you down! Mike in finance broke everything down, and laid out the best options available. Everything was very transparent, and no hidden surprises. Would recommend this dealership to anyone who is looking at purchasing a new vehicle