Andreanne Budd | Page 9

andreanne budd's salesmanship Overall very happy experience with Andreanne...she takes the long-term view towards building customer relationships which pays off for everyone. Cheer Overall very happy experience with Andreanne...she takes the long-term view towards building customer relationships which pays off for everyone. Cheerful, optimistic and co-operative customer service from all the salespeople, especially Andreanne. I have not had expereince with the service end of things, so I have no given it a rating here. Jane (FIAT 500) More

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Adreanne was the best! Adreanne was the sales person that helped us and she provided us with excellent customer service. She found the perfect Fiat for us and helped us thro Adreanne was the sales person that helped us and she provided us with excellent customer service. She found the perfect Fiat for us and helped us through the process always with a friendly smile. She took the time to demo all the features of the car when we went out for a testdrive, and then again when we received our new car. Overall, Adreanne made our car buying experience very pleasant. As for the rest of the dealership, it's all very nice and professional. I did not feel pressured, I actually walked away and did some comparison shopping before returning to capital dodge. They even sent their shuttle service to pick me up when I was ready to make an offer. The only thing I will say is that the Online Chat Representative from their website did provide me with some misleading information, which the dealership then cleared up. I asked if they did leasing and they said yes, when in reality Fiat does not do any leasing. The dealership will submit a leasing application to a third party leasing company on your behalf, but the interest rates are very high so they really only recommend financing. So if you are getting some information from their chat service, I recommend checking in with the dealership. Aside from that little hiccup, we have had a great experience overall and this is the third vehicle we buy from them. I would recommend Adreanne to anyone else looking to purchase a vehicle. More

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Finally driving the Fiat 500! So pleased with this purchase! The Fiat 500 I bought in late fall has lived up to all its claims. I am so pleased with this purchase! I can park anywhere and the hockey bag fits per The Fiat 500 I bought in late fall has lived up to all its claims. I am so pleased with this purchase! I can park anywhere and the hockey bag fits perfectly in the hatchback. The fuel economy is the more obvious tangible benefit and I look forward to getting gas now as it is still a thrill to see how little I am paying and how much less often I need to go to the gas station at all! Andreanne and Scott are the real deal and I trusted their comments and would send friends to see them for their next car purchase or trade. More

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Fiat 500 Abarth Came in from Toronto to purchase my dealer demo'ed Abarth. Andréanne logged a tonne of time to get the deal done on terms I could live with. Many t Came in from Toronto to purchase my dealer demo'ed Abarth. Andréanne logged a tonne of time to get the deal done on terms I could live with. Many thanks. More

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Andréanne is the jewel of this dealership! I had purchased a vanity license plate "ABARTC" long before I purchased the Fiat Abarth. When I was ready to buy I walked into a few Fiat dealerships I had purchased a vanity license plate "ABARTC" long before I purchased the Fiat Abarth. When I was ready to buy I walked into a few Fiat dealerships and asked "I have this plate and need a car to go with it". Believe it or not, I ended up walking out of two dealers because they just sat their puzzled until I walked into Capital Fiat and was greeted by Andréanne. She immediately smiled and showed me a white one. That was the color of my choice and I had brought a CD with Scorpion graphics that I wanted on the front bonnet, trunk and a small one on the white dash. I was very particular to the size, location and rotational angle. Andréanne took care of every detail no matter how small and my purchasing experience was made so much more special because of her efforts. For the record, Andréanne knows more about Fiats than anyone else I have met in Canada. We talked about the history, heritage, performance, style and of course the amazing growl of the Abarth. I drove across Ottawa from Cornwall, Ontario (1.3 Hours) just to deal with her at Capital Fiat. If you plan to buy a Fiat, definitely spend some time with Andréanne... My only wish is that she was also a mechanic so she could care for my car as well! More

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Multiple vehicle purchase client I've bought two Fiats (a First Edition 500 and a Abarth) from this dealership. Andréanne is an excellent representative of the Fiat brand. She optim I've bought two Fiats (a First Edition 500 and a Abarth) from this dealership. Andréanne is an excellent representative of the Fiat brand. She optimizes the brand both in personal aura and knowledge. She makes you feel the passion of the Italian car experience. No amount of money or training can instill that into a brand representative. Matt reminds me of the great soccer player of old, Platini - a play maker who seems to float through the dealership and ensure all is in good order. The entire service team are wonderful - cheerful, courteous and kind - and that emanates from the service manager who is a wonderful fellow. Of course it all starts from the very top and trickles through the organization. Thank you Mr. Durrell - you are a gentleman! More

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Andréanne is amazing!!! I was interested in a Fiat and Andréanne came highly recommended to my by a friend - I can definitely say that she did not disappoint one bit!! She ma I was interested in a Fiat and Andréanne came highly recommended to my by a friend - I can definitely say that she did not disappoint one bit!! She made my car buying experience extremely easy and pleasant and bent over backwards to make sure I was happy. She is very friendly, patient, professional and most importantly, did not put any pressure on me like many other overly aggresive sales reps. Customer service is absolutely her #1 priority, you couldn't possibly ask for a better rep or experience! It has been almost five months since I bought my Fiat and I'm still compelled to only ask her questions! More

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professional and excellent service I just bought a Fiat from Andreanne in November. It was a pleasant experience. This Fiat is my third car. But it's first time I bought from Capit I just bought a Fiat from Andreanne in November. It was a pleasant experience. This Fiat is my third car. But it's first time I bought from Capital Dodge. Comparing to the other dealers I dealt with before, Andreanne is excellent. She is patient and nice. She has professional manner, respects the customers and is enthusiastic but NOT being aggresive or pushing until you are annoyed. If you appreciate the elegant style of european car, I will defenitely recommend this dealer. More

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Simple and Easy We went Back to Capital Dodge after our first van purchase 7 years ago. We were greeted by smiling Andreanne. She was always quick to respond to all We went Back to Capital Dodge after our first van purchase 7 years ago. We were greeted by smiling Andreanne. She was always quick to respond to all my questions over the next couple days either phone or email. In person she was all you could ask for in a sales rep. Even after the purchase was made and we were enjoying our new vehicle...Andreanne was just as quick to get back to me regarding curious questions about functions and van accessories . Definitely made this purchase very Simple and easy...see you again for the next vehicle! More

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Fabulous I highly recommend this dealership because they work very hard at making sure their customers know all the correct information regarding the vehicle t I highly recommend this dealership because they work very hard at making sure their customers know all the correct information regarding the vehicle they want to buy. My experience with Andreanne Budd was superb. She was very friendly and courteous7. She help me get the vehicle I wanted along with management. Ryan was a great help to with haggling with the borrowers to get me a great deal with the interest rate. My Thanks Giving weekend turn out fabulous...I thank the team for their great work. Wendy Vanasse More

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