Andreanne Budd | Page 13

Above and beyond Andreanne Budd always went above and beyond when it came to services. She is the reason why we returned to Capital Fiat when we need to up grade from Andreanne Budd always went above and beyond when it came to services. She is the reason why we returned to Capital Fiat when we need to up grade from a two door Fiat into a four door Fiat due to our growing family. Thank you for all your help. More

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Great dealership This was our first experience with Capital Dodge and we had not purchased a car through a dealership in many years. The salesperson "Andreanne Budd" This was our first experience with Capital Dodge and we had not purchased a car through a dealership in many years. The salesperson "Andreanne Budd" was very courteous and informative. This vehicle a Fiat 500 Cabriolet was principally for my wife and we were not familiar with Fiat. Anddreanne knew her product very well and made my wife comfortable by taking her for a test drive and patiently explaining all the pertinent components. We did not feel intimidated and even the financial loan was seamless. Finally your excellent salesperson introduced us to your service department manager who gave us a great overview of the car maintenance program. We drove away from Capital Dodge confident that we were in good hands and that we had initiated a long term relationship. We have since returned to the dealership for a spring tune-up and the service department was most efficient and meticulous. More

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A great dealership that goes the extra mile Although this dealership is pretty far from our home, downtown, our experiences from purchase to servicing have been stellar. Andreanne (Fiat sales sp Although this dealership is pretty far from our home, downtown, our experiences from purchase to servicing have been stellar. Andreanne (Fiat sales specialist) is a gem and her enthusiasm and love for the brand are infectious. The other sales staff all seem to be equally enthusiastic, sharing excitement about new models that have come in, and all interactions with the sales staff have been exactly the way I like it: immediately helpful and proactive but not pushy; they seem to realize that although you may not be in the position to buy today, a positive experience is likely to mean a return visit when you are ready to buy. The large size of the showroom also means that you don't feel like there's more salespeople than customers. We've had service done a couple of times to our Fiat, including a repair to some rubber stripping, likely caused by winter freezing water and some squeaky brakes. Both repairs were done quickly and without issue. Our beloved Fiat was returned to us in the same clean condition we dropped it off (no greasy fingerprints). My only complaints are that since the dealership is way out in the West end of Ottawa (and we live downtown), it's a drive to get there, and both times we wanted to buy parts (paint for stone chips and plastic tray for the trunk) both had to be ordered as I guess they don't keep a lot of inventory on hand. This could be a Chrysler thing, though. We've recommended Capital Dodge/Fiat to our friends. Hopefully management at the dealership maintains the same caliber of staff and client experience as it's become our favourite dealership! More

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Honest and fair Spoke with Andreanne on the phone to discuss the details of a new car. When I came in to meet her face to face, there were no surprises, no hidden cos Spoke with Andreanne on the phone to discuss the details of a new car. When I came in to meet her face to face, there were no surprises, no hidden costs. Negotiations were fair and balanced and I am happy with outcome. Would definitely recommend. More

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Friendly Fiat I came to this dealership after having a not so pleasant experience at a Toronto dealership. Andreanne went over and above to make sure I was left wit I came to this dealership after having a not so pleasant experience at a Toronto dealership. Andreanne went over and above to make sure I was left with a lasting positive experience. More

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Customer's needs definitely came first! Andréanne is so knowledgeable about the Fiat and was so helpful in helping me make my purchase. After sales service has been great. All issues have be Andréanne is so knowledgeable about the Fiat and was so helpful in helping me make my purchase. After sales service has been great. All issues have been dealt with quickly and correctly. From the phone, to to service advisors to the shuttle bus driver, everyone does their best to make sure I continue to be pleased with my purchase. More

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Bought my new car at Capital Dodge I recently purchased a pre-owned FIAT 500 at Capital Dodge. Not only do I love the car, my experiences at the dealership were great. Staff were help I recently purchased a pre-owned FIAT 500 at Capital Dodge. Not only do I love the car, my experiences at the dealership were great. Staff were helpful and friendly. I wouldn't hesitate to go back to them when my husband and I are ready for our next car purchase. More

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Love my Fiat 500T This is the second vehicle I purchased from Capital Fiat. I was very pleased with the experience the first time and certainly not disappointed the sec This is the second vehicle I purchased from Capital Fiat. I was very pleased with the experience the first time and certainly not disappointed the second. Andreanne was friendly and extremely helpful at helping me find the right car. More

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Abarth Called capital fiat to get pricing for 2012 fiat 500 abarth andreanne was very very knowledgeable about the brand unlike other sales person I dealt wi Called capital fiat to get pricing for 2012 fiat 500 abarth andreanne was very very knowledgeable about the brand unlike other sales person I dealt with only knows how to sell cars but andreanne actually knows about the car I'm buying she knows what she's talking had a great experience will be contacting her to order my next car Viper next year More

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Love, love Andreanne and my Fiat Have to say that dealing with Andreanne was the most positive experience (ever) in buying a vehicle. I knew what I wanted and Andreanne was able to f Have to say that dealing with Andreanne was the most positive experience (ever) in buying a vehicle. I knew what I wanted and Andreanne was able to find it for me. She is professional, honest and compassionate. Love my Fiat and totally loved Andreanne! More

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