Andreanne Budd | Page 12

My 2012 FIAT- Great Car, TERRIBLE SERVICE! Following my Fiat purchase I was promised the following: 1) Complete safety inspection, and b) detailing. Bought it on a Saturday, picked it up on a T Following my Fiat purchase I was promised the following: 1) Complete safety inspection, and b) detailing. Bought it on a Saturday, picked it up on a Tues. Drove it off the lot in a torrential rainfall found side mirrors could not be adjusted and hazard light for tire pressure was on. Drove it back to the dealership. Asked the mechanic to look into it (when I moved the driver seat, I realized the car hadn't been cleaned as there was beach sand in the rear cup holders). Left the car there for repair. Picked it up, hazard light still on. Drove it home, realizing the headlights were pointed downward, making night driving rather dangerous. My husband took the fiat in. They had to replace the entire front end with new lights and a new motor to operate them. The hazard light, all the while is still on. Canada Day long weekend, noticed the door skin was detached. Called and spoke to Matt in parts/services. Complained and asked, "HOW DID THIS CAR PASS A SAFETY?" I was told to bring the car back and speak to Kyle McColl. No one showed any type of remorse. I live 1 hour west of Ottawa and no one cared that I had to drive out 3 times to have the car repaired. Kyle McColl had the nerve to ask me if I had purchased extended warranty because the dealership couldn't keep helping me. Shame on you, Capital Dodge Chrysler Jeep/Fiat! More

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Gucci edition :) We had two jeeps. An older TJ and a nice wrangler that we bought at Capital. I stopped in to buy a light bulb for the tail light in the TJ one afterno We had two jeeps. An older TJ and a nice wrangler that we bought at Capital. I stopped in to buy a light bulb for the tail light in the TJ one afternoon. The service department was unable to find a bulb. So I decided to check out the fiats. Andreanne had been keeping me updated on the colors in the show room for weeks prior to this visit. I knew the Gucci had arrived. Next thing I knew I was trading in the old TJ for a new Fiat. Absolutely love it! Great in gas and amazing in the winter. More

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Great service :) I really enjoyed the service I received at capital dodge the staff was very friendly and helpful especially Andreanne Budd, she made the purchase of m I really enjoyed the service I received at capital dodge the staff was very friendly and helpful especially Andreanne Budd, she made the purchase of my first car a great experience and I am loving my fiat and will definitely return in the future!! More

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Cabrio weeeee I have had nothing but great experience with capital fiat. Everyone is friendly and helpful with my questions. Andreanne Budd has been a great friend. I have had nothing but great experience with capital fiat. Everyone is friendly and helpful with my questions. Andreanne Budd has been a great friend. More

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Wow - I was impressed I came all way down from Gatineau to get the best deal in the region on my daughter's dream car: the magnificent FIAT 500 Lounge. Lots of choice, no p I came all way down from Gatineau to get the best deal in the region on my daughter's dream car: the magnificent FIAT 500 Lounge. Lots of choice, no pressure, a big smile and people who are anxious to get you the best deal in town. It was a surprise for my daughter and the car was prepared within 24 hours, no other dealer could do that but Capital Dodge did it... My sales rep, Andreanne Budd almost felt the car was for her relative, she was motivated, enthusiast, professional, attentive, polite and dedicated to my needs. She worked for me in this deal. Mike in the finance department put no pressure and acted promptly, this guys knows his business. Nothing negative to say ... continue you Great work guys !!!! For sure I will buy my my next car at Capital Dodge. Do the same, you will not regret it. P Cyr Gatineau, Québec More

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Satisfaction Go buy with Andreanne Budd at Kanata dealer. She's the best advicer you can find and you will totaly satisfied by her service during and after your p Go buy with Andreanne Budd at Kanata dealer. She's the best advicer you can find and you will totaly satisfied by her service during and after your purchase. More

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Agreed to see us without an appointment! Andreanne Budd was excellent with us... explained anything we asked... the other higher ups however were a little pushy... yes, it's there job, but wh Andreanne Budd was excellent with us... explained anything we asked... the other higher ups however were a little pushy... yes, it's there job, but when they see customer getting irritated, they should back off... Again, Andreanne was awesome! More

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Great Experience Dealing with Andreanne to purchase my new Abarth was an excellent experience. She was super to deal with, very knowledgeable about the brand and enthu Dealing with Andreanne to purchase my new Abarth was an excellent experience. She was super to deal with, very knowledgeable about the brand and enthusiastic. Every time I return for service she makes a point of coming to say hello and chat for a while. Super person! More

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Purchase of Used Vehicle Our shopping experience at Capital Dodge was very enjoyable. Andréanne helped us find a used vehicle that suited our needs. Her enthusiasm and friend Our shopping experience at Capital Dodge was very enjoyable. Andréanne helped us find a used vehicle that suited our needs. Her enthusiasm and friendliness would definitely make us consider returning to Capital Dodge for another vehicle in the future. More

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Great experience buying a Fiat Buying my new Fiat was a great experience at Capital Fiat. Their website was easy to navigate and I could build and price cars with options in advanc Buying my new Fiat was a great experience at Capital Fiat. Their website was easy to navigate and I could build and price cars with options in advance, which to me was a great feature compared to some other dealers and brands. I worked with Andreanne Budd who was friendly, easy-going and took the time to answer my questions, without any pressure. When I returned to purchase, the entire experience, including financing, was surprisingly pleasant-and yes I say surprisingly as like many car-buyers, I dreaded it. Three months in, I am loving driving my Fiat-it makes me happy whenever i get in. More

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