Andre de Coning | Page 21

Received our new Corolla today. I cannot speak more highly of the service we received from ToyotaTown, London through Ken Yates. The process could not have been made easier. Our car I cannot speak more highly of the service we received from ToyotaTown, London through Ken Yates. The process could not have been made easier. Our car was delivered to the door, number plates placed from our old to new, new features were demonstrated and paper work completed on the spot! We are thrilled with our new Corolla and feel that we have a great deal. I think that this is our fourth lease through Ken Yates at Toyota Town and his service has consistently been excellent. Thank you Ken. More

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Had a very good experience buying my Toyota C-HR at Toyotatown. Staff were very accommodating and I would certainly recommend others to go to this dealership! Toyotatown. Staff were very accommodating and I would certainly recommend others to go to this dealership! More

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If I didn't know what I wanted and needed, I wouldn't have i Our salesman (Bob or Robert) barely knew the products available, unfortunately. He did not know answers to almost all of my questions and continually Our salesman (Bob or Robert) barely knew the products available, unfortunately. He did not know answers to almost all of my questions and continually had to leave to find answers. The staff at the customer service desks were polite and friendly. When I picked up my vehicle, it was not provided with a few items I was promised, including a full tank of gas. I was given a "we owe you" slip with a couple of those items, including a bug deflector. No worries, we thought. We dropped it off and at the end of the day, when it was to be picked up, it was deemed "ready" , yet no more fuel in the tank, no bug deflector and the repairs still not addressed! We had to go to the service coordinator to actually get results. The internal communication is lacking, I think. I bought my other vehicle here in 2011 and was very happy with the service at that time. No sure what has changed. More

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Great customer service Customer service was great from everyone I encountered. They took the time to listen to what I was looking for. Shawn was super friendly and not pushy Customer service was great from everyone I encountered. They took the time to listen to what I was looking for. Shawn was super friendly and not pushy. Test drove an Avalon a week before purchasing the Venza and they did a great follow up with me to see how I felt about the car, but never seemed pushy about it. I think that is what I appreciated about Shawn and all the staff is that they didnt try to push you into something. They gave a fair price for my trade in. When it comes time to replace my “new to me” Venza I will def be going to this dealership first. Thanks for a wonderful experience Toyota Town More

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Very satisfying and pleasant. Gwen Jones, who I have dealt with twice previously, was extremely knowledgeable of the vehicle I was interested in buying. Her friendly and professi Gwen Jones, who I have dealt with twice previously, was extremely knowledgeable of the vehicle I was interested in buying. Her friendly and professional manner was very much appreciated. She was very thorough with all the purchase details. More

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Knowledgeable and friendly Sylvia was very knowledgeable and pleasant to deal with didn’t try to oversell me . She knew what I wanted and the price I wanted to spend. I would co Sylvia was very knowledgeable and pleasant to deal with didn’t try to oversell me . She knew what I wanted and the price I wanted to spend. I would come back to her again and again More

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Bought a 2020 Prius We were very pleased with all aspects of our dealing with Toyotatown. Our salesperson Geordie Hock was polite, informative and so helpful. We would We were very pleased with all aspects of our dealing with Toyotatown. Our salesperson Geordie Hock was polite, informative and so helpful. We would gladly refer anyone to him. At no time did we feel rushed or that any of our concerns were unimportant. We were pleased to do business with him and Toyotatown. More

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Buying a used corolla went as smooth as possible I was looking to buy a used corolla and Suzanne was the first person to approach me. She was very kind and made the process very easy. It was my first I was looking to buy a used corolla and Suzanne was the first person to approach me. She was very kind and made the process very easy. It was my first time buying a vehicle and Suzanne made sure I fully understood the process and guided me through it all. Very helpful and I can assure you're in good hands with Suzanne!! More

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Wonderful Buying Experience My wife and I change our mind twice during buying our car. The first was about the trim and second about the colour. In both situations, Brian's react My wife and I change our mind twice during buying our car. The first was about the trim and second about the colour. In both situations, Brian's reaction was excellent that showed his patience and professionalism. We are really satisfied to know Brian and we are going to get his consult in our future decision about the our car. More

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Great car buying experience! Brian was very helpful and accommodating during our time at the dealership picking out a used vehicle. I would be happy to deal with him in the future Brian was very helpful and accommodating during our time at the dealership picking out a used vehicle. I would be happy to deal with him in the future and recommend to others. More

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