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Bon service - Mlle Luz
Je fais affaires depuis 2006 avec Michel Auclair de BMW Laval.
C’est le meilleur aviseur technique.
Il vous donne l’heure juste et il n’Y’a pas de zone grise.
Je suis cliente depuis 2006.
J’ai une 325 décapotable et une toute nouvelle X5 2018.
Excellent service avec Étienne - Julie
J’ai acheté un véhicule chez bmw park avenue Brossard samedi dernier et c'est Avec plaisir que j’ai reçu un excellent service avec Le vendeur Étienne que je recommande fortement Étienne offre un Service courtois et professionnel .
Bravo et très belle équipe sur place .
Great service - Mike
BMW Canbec is a great dealership always get the best pricing and the staff is always helpful and friendly this is my 3rd MINI COOPER and am looking forward to my 4th.
Service après vente déficient - genevi
Le service après vente est terrible. J’ai demandé la maintenance sur mon véhicule et cela n’a vraisemblablement pas été fait même s’ils avaient mon véhicule pendant toute une semaine.
Les rejoindre au téléphone est simplement impossible ! J’ai rappeler à maintes et maintes reprises et laissé des messages et jamais aucun retour d’appel. Je n’achèterai pas un autre véhicule à cet endroit !
Bmw West Island does disclose information unless you ask - Garathon
I bought a 2016 x5 for close to55k and was disappointed with the way Bmw West Island does business.
I returned my lease and engaged in dealings with a used car salesperson called Ken Hamel.He was courteous and wanted to sell me a car and showed me an x5in the show room.
As we conversed he told me the car was well priced and that they would cover the body repairs in my lease if I bought the car.
Seemed fine till that point . I then decided to buy the car and was directed immediately to the finance manager to sign and apply for financing.
After signing the documents I went back to see the car and noticed that the mags were scratched and dented and wondered why that was. I called the next day and spoke to the manager who told me that what did expect a new car when I bought a used one.
I was taken aback with tone of his voice and I told him I wasn’t taking the car if he did not do anything about the mags. He then changed his tone and agreed to fix them but not before trying to make me pay several hundred dollars for the job.
I then asked him what else I had missed.should I also check underneath the car for other surprises.
I was later called the next day to tell me that the contract was missing 500$ and that a mistake had been made by the receptionist.
I had been thinking about the extended warranty for quite a bit and had not decided to take it yet but when I presented myself for the car the amount had already been included.
Wow I found out that Bmw was giving a 2.99ratenfor used cars and they had charged me 3.99. No one told me about it I found out through a friend that works at Bmw.it was changed but not without me doing the work.
I sent a letter to me tardif about my experience and he did respond telling me that there are three sides to every story and there possibly are.
He was not helpful apart from taking the Bmw experience to another level of frustration.i did spend a chunk and not sure this should be a frustrating experience.
I did send the owner a word and of course it was diverted to me tardif. I’ve yet to receive my client card for road assistance. Not what you want to go through when you buy a new used car.
Patrick devrait se recycler pour ne travailler qu'avec... - jmarc49
Patrick devrait se recycler pour ne travailler qu'avec les machines. Une attitude tres ordinaire en parlant aux clients. De plus, à toutes les fois qu'ils changent les pneus, ils doivent realigner le véhicule. Nous sommes devant deux choix: Ou les mécaniciens ne sont pas compétents lors de changements de pneus, ou le technicien nous en passe une bonne.... A VOUS DE CHOISIR.... Nous ne sommes ni impressionnés par le service ou le produit...