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This is the friendliest team of professionals we have met... - lucheiligenstein
This is the friendliest team of professionals we have met in getting us through the purchasing process of a BMW car. Helpful and courteous, top notch service !
Centre de service - angardien
Niveau de la vente aucun problème, mais au niveau de service est POURRI les messages laisser dans boite vocale n'ont pas été retourner mais que mon aviseur tech M Zidan a plusieurs reprises. Je croyais sont occupés j'ai passé directement chez Dealer on entrain de faire du social meme affaire quand on les un message au service ils retournent RAREMENT mes appels. Je crois c'est le pire dealer BMW de la région
Unprofessional - Morris
Unprofessional service, salesman ( M Lizotte ) made me wait more then half an hour without even coming to excuse himself for the delay, if this the type of service I am getting before buying a car imagine the type of service you will get once they have your money.dourymorris
the worst experience ever - BMW x1
I have never seen such bad services as BMW Ste-Julie. The salesman Mr. Frederic Legare convinced me to get an used car from them by accepting my condition on the phone,
The car was not ready as it was supposed to be, the battery was almost dead, liftgate was not working and the they hadn’t the second key. Moreover when I asked him about winter matt that we had deal on that he start attacking and insulting me Infront of every one.
I had an appointment with him to see the car and sign the contract and the car was supposed to be completely ready for pickup. I drove all the way from downtown Montreal to the dealership to meet him on time, but he said he has customer and he didn’t come to see me and just give the papers to another person and she didn’t know anything bout our deals with Fredric( he didn’t even updated her). I was just running around and looking for someone to help me with my questions. The car was not ready as it was supposed to be, the battery was almost dead, liftgate was not working ( he said it is because of battery and it is gonna fix as soon as you get home but it was a lie) and the they hadn’t the second key which all these make me to go back this long way to their dealer ship and ask for fixing the problem.
Moreover when I asked him about winter matt that we had deal on that he start attacking and insulting me Infront of every one with bad words and language.
I hope management and #BMW Canada do something about him.
Worst experience ever. They continue to uphold their... - Maggie97!!
Worst experience ever. They continue to uphold their lack of desire to serve customers in a kind manner. I bought my car there and they hid additional fees and products they were selling me by including these in the monthly payment. I was there this morning and they were charging $9.95 to disinfect my car because of Covid-19. Plus, they were going to charge me for renting a replacement car while they fix a repair tgat has been done 3 times already. Next time, I'm buying a Lexus :)
Patrick devrait se recycler pour ne travailler qu'avec... - jmarc49
Patrick devrait se recycler pour ne travailler qu'avec les machines. Une attitude tres ordinaire en parlant aux clients. De plus, à toutes les fois qu'ils changent les pneus, ils doivent realigner le véhicule. Nous sommes devant deux choix: Ou les mécaniciens ne sont pas compétents lors de changements de pneus, ou le technicien nous en passe une bonne.... A VOUS DE CHOISIR.... Nous ne sommes ni impressionnés par le service ou le produit...