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Fair, satisfying, friendly, professional service we have... - Daniel
Fair, satisfying, friendly, professional service we have from Sid Amalsadvala and Carly Tam for our GX460 more than 10 years.
Top Reviewed Service Specialists At This Dealership
Karen Campbell was excellent. Don’t loose her. Thanks for... - bag
Karen Campbell was excellent. Don’t loose her. Thanks for standing behind the anti rust module which I bought from you.
Good services and dealership - Peter Tran
Best Lexus services (Ken Shaw) in Toronto than any other Lexus dealership. If your looking any services or planning on buying a new car, strongly recommend this place for you.
Great work and Service. Thank you Corinne for your quote... - Mark
Great work and Service. Thank you Corinne for your quote and excellent service.
Car was ready as promised. Body work was flawless and paint match was perfect.
Thanks for your help in repairing our door from a parking lot mishap!!
Very dishonest. Sold a SUV with patched tire leaking but... - Tazeem.hasan
Very dishonest. Sold a SUV with patched tire leaking but would not take full responsibility. Took 4 hours plus for oil change while initially advised 2 hours. Ken shouted when asked about status 3 hours after . Manager looking at computer when I was called to discuss tire matter. Very sleazy overall They show how respected you are so that they can upscale but true colours come out after. Very very disappointing and humiliating Hasan Oakville shot 21/21 service date
Avoid this dealership for any Service ,No Guarantee on... - seshu
Avoid this dealership for any Service ,No Guarantee on the service they performed ,they will charge again for any issue with what they serviced with different name ,atleast other Body shops are much Better
Always an excellent experience when either calling or... - Gloria B
Always an excellent experience when either calling or going in for my regular service. Efficient, polite and awesome service.
My muffler was making a clanging noise after a trailer... - Unhappy Customer
My muffler was making a clanging noise after a trailer hitch was installed, at another business, when I was out-of-town.. I wasn't worried about this problem, because I had an appointment for routine maintenance of my car only a few weeks later at Bel-Air Toyota. I had the mechanic, at Bel-Air Toyota, inspect my muffler to see what the problem was and how it could be fixed.
Their mechanic told me, "It would take an hour to fix the problem." Their Service Advisor said, "The cost would be $65.00 to $135.00." When I asked if the cost could be kept down their mechanic said, "Get the right trailer hitch. Fix the problem yourself! Go to a welding shop. Part of the hitch has to be cut. We don't have torches here!" I was very upset upon leaving Bel-Air Toyota, because their service advisor and mechanic were both rude and disrespectful to me.
After leaving Bel-Air Toyota, I drove right to a muffler shop, where the mechanic added four spacers (two per bolt) to the muffler mounting bracket. It took only about one minute. With a smile on his face the manager said to me, "There's no charge. We are happy to do it!" I have now driven my car a few thousand kilometers and the muffler is no longer hitting the recently installed trailer hitch. I purchased my car new at Bel-Air Toyota less than one year before this incident and no longer trust their service. Also, I feel their staff is unprofessional and are only concerned about making as much money as possible by taking advantage from unsuspecting customers. You have now been warned about how Bel-Air Toyota service staff treats their customers.
Lexus of London