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Very efficient and considerate. The valet service for... - Bob
Very efficient and considerate. The valet service for covid times was appreciated. Is great to get the car returned shining and spotless clean both inside & outside
Sid is the best! He goes above and beyond ensuring... - Allison Sookdeo-Chanderpaul
Sid is the best! He goes above and beyond ensuring everyone is happy. That Disney philosophy is truly what he sells. I never really got it back then, when I worked there.. but now I totally understand. At Erin Park Lexus, it's certainly Disney for Adults. Lol.
Top Reviewed Service Specialists At This Dealership
Good services and dealership - Peter Tran
Best Lexus services (Ken Shaw) in Toronto than any other Lexus dealership. If your looking any services or planning on buying a new car, strongly recommend this place for you.
Tim and his team are amazing. Everything is always... - Mary
Tim and his team are amazing. Everything is always perfect when completed. Very welcoming and thorough at their job. Recommend them. Excellent work. Work always done on time. Vehicle always clean and neat when work is complete.
Thank you for your service Mannu Sembhi. It was nice to... - Mylengo56
Thank you for your service Mannu Sembhi. It was nice to doing business with you . Keep it up.
Once again thank you so much.
Lexus makes great cars! They don't brake, normally. To... - Eugene
Lexus makes great cars! They don't brake, normally. To maintain army of staff dealership has to be creative. When innocent voice offers you free check of something, expect call 2-3 hours later with ridiculous quote for unnecessary service.
My muffler was making a clanging noise after a trailer... - Unhappy Customer
My muffler was making a clanging noise after a trailer hitch was installed, at another business, when I was out-of-town.. I wasn't worried about this problem, because I had an appointment for routine maintenance of my car only a few weeks later at Bel-Air Toyota. I had the mechanic, at Bel-Air Toyota, inspect my muffler to see what the problem was and how it could be fixed.
Their mechanic told me, "It would take an hour to fix the problem." Their Service Advisor said, "The cost would be $65.00 to $135.00." When I asked if the cost could be kept down their mechanic said, "Get the right trailer hitch. Fix the problem yourself! Go to a welding shop. Part of the hitch has to be cut. We don't have torches here!" I was very upset upon leaving Bel-Air Toyota, because their service advisor and mechanic were both rude and disrespectful to me.
After leaving Bel-Air Toyota, I drove right to a muffler shop, where the mechanic added four spacers (two per bolt) to the muffler mounting bracket. It took only about one minute. With a smile on his face the manager said to me, "There's no charge. We are happy to do it!" I have now driven my car a few thousand kilometers and the muffler is no longer hitting the recently installed trailer hitch. I purchased my car new at Bel-Air Toyota less than one year before this incident and no longer trust their service. Also, I feel their staff is unprofessional and are only concerned about making as much money as possible by taking advantage from unsuspecting customers. You have now been warned about how Bel-Air Toyota service staff treats their customers.
Excellent service every time I go there. Always on time... - Lucie
Excellent service every time I go there. Always on time and really nice waiting room. They send me email in advance and make sure my service is always well done. Very convenient fir me.
Awesome experience with Rocco at 3120 Steeles. Our... - far
Awesome experience with Rocco at 3120 Steeles. Our communication via phone and email regarding servicing of my car was impeccable. I have dealt with Rocco before and I must say his service is commendable. The kind of honesty and integrity he exhibits is a rare quality to be found in the service industry now. I really appreciate his help. Once again I have to give him 5 ⭐️
Lexus of London