62 Ontario Lexus Service Centres

The experienced I had on Monday with Lexus Downtown was - oluwatuyi

The experienced I had on Monday with Lexus Downtown was horrible, I drove all the way from Kleinburg to have my vehicle service, the service manager turned me down because he said there was no room to accommodate my service, I even told him I could wait all day in the lobby to have it serviced especially with what the price of gas is saying now. Have been dealing with Lexus Downtown for five years and have always happy to go back there because of the good staffs and service they had. The service I got on Monday have put me away from going there again, it was a terrible service and I will never recommend anyone there again.

Lexus of Barrie flatly refuses to guarantee that they... - dfb172

Lexus of Barrie flatly refuses to guarantee that they will not sell your personal information. Since I insisted, they refused to perform my recall or service. I am not welcome at lexus of Barrie because I want my personal information safe.

As a result of an atrocious purchasing experience at a... - Alan F

As a result of an atrocious purchasing experience at a Lexus dealership in Toronto, I decided to drive the 40 minutes and almost 40 kilometres to Lexus of Lakeridge as a result of a recommendation. Wow, what a wonderful experience at my first 1600km free service appointment. From the moment I drove into the bay and greeted by the staff in the service bay area, to the service advisor Kevin Deokinanan, their kindness, ability to listen and appreciation of the customer’s choice to come to their dealership is very evident. I then met Kason Briggs, Assistant Service Manager and Paul Mirabella, Service Manager whom I knew years earlier from Scarborough Toyota. I had no idea where they had gone to and having them in charge of the service department at Lexus of Lakeridge, I knew this would now be my go to dealership. Kason and Paul had always been so kind, professional, knowledgeable with integrity in their dealings with me and today was no different.

Very Good! - Vigyan

Very Good! Excellent service....! Honestly...no exaggeration...very good from all aspects...repeat 'all'....this dealership is as good as the Lexus vehicle is...

Service is higher than other dealers - G Daoud

I don't recommend this dealer Lexus of Windsor), especially for the service. They overcharged me twice first time back to 2008 (oil change was CAD$216.00), thereafter I had to deal with Mead Lexus for 1/2 of the price with the exchange rate and for any service I need. Mistakenly; a few weeks ago I went to change the windshield and they have charged me taxes for the whole job on top of my deductible which I have got a promise from my insurance company to waive it for I never claim anything with them for a long time; I had hard time explaining to them that I have to pay only my deductible but nothing happened and I had to escalate to GM who promised me twice to get the money back but nothing happen after 3 weeks now.. My advice is to check prices with other dealers before you go to this dealer because they offer discounts for persons who like them and give them five stars.

Used to be a pleasant experience parting with your money - bulwark_skyway_0p

Used to be a pleasant experience parting with your money to get car serviced here. Pandemic measures are to be expected. The overall experience has deteriorated significantly. What should take an hour, takes 4. They call you by your last name. People aren’t cattle. Will go to a neighborhood auto shop for oil changes in future.

Worse customer service - Roy

This dealership kept my vehicle for weeks, I did not have use of my vehicle for months because they could not or was unwilling to fix my very Cadillac that was under warranty. Although they kept my vehicle for an extended time, I was told that any courtesy vehicle will be billed to me. The service ambassador that dealt was hard to deal with and she gave excuses and lied constantly. What a shame for such a hugh dealership. I will never go back to this dealership and I am not recommending this dealership

Top notch service and quality work - VanWolfe

Had an accident with my Cayenne S recently and the dealership and body shop have been outstanding. They are handling issues with the insurance company, ensuring we get all the quality service, parts, body work and damage inspections we really need. The work is ongoing, but based on this and my prior experiences with Marks, I wouldn't even think about going anywhere else for my Cayenne's ongoing care.

I've been using NV Euro Motors for services for the last... - AM

I've been using NV Euro Motors for services for the last few years and have always been very happy with their work and prices. Highly recommended.

Over inflated insurance job - HammerV

Don’t bring your car here, buyer Beware! My car has more damage now than before my accident. Still fighting insurance company as this was “their” preferred vendor.

BEWARE..BEWARE...BEWARE.. - Canadanorthernguy

I will NEVER trust their pricing again after their Quicklane Service tried to charge me double!! Although I had heard negative things, I have dealt with Highland Ford and their Quicklane Service for the last 8 years and was content...until this year. When I called the Highland Ford Quicklane Service, they made an appt and when I showed up, they said I had no appointment (I thought it was odd that I asked "don't you want my name" when making the appt). They took the vehicle anyways and when I picked up, tried to CHARGE ME ALMOST DOUBLE!!! When I spoke up and asked about the pricing, the individual (believe it is the new manager) first mentioned an even higher price, then put in the right price ($78.) with no apology. I asked why he tried to charge me $130, I was told "miscommunication". Really? Miscommunication trying to charge customers double, then raising the price again before putting in the right amount. I went over and reported to Highland Ford service manager (highland Ford owns this Quicklane). I also wrote to the dealership owner and informed Highland Ford on their "follow up call to rate the service". Guess what I have heard back from the owner or dealership...NOTHING!! I will NEVER buy a vehicle here as they clearly dont appear concerned with customer feedback or their own people attempting to charge customers double for service so what does that say about their pricing? Buyer BEWARE...I now believe what others have told me....I CAN'T recommend them as I no longer trust them or their prices!!!

Amazing Job done ;-) - AMEX ek do teen char

I had my B200 scratched very badly , and was worried about big bill coming my way . I got my vehicle inspected and did regular maintenance with them . The body shop person Patrick did such amazing job for me . and would recommend anyone to see them before call any other collision center . As a customer .Kudos to them and a Great job well done .They made my day .

Owned 4 Lexus Cars - Lexus IS350

A Tony Graham customer since 1993. All regular (and a handful of warranty) service is very well done. I have never sensed unnecessary work being done. On several occasions they have gone well beyond what is required to keep me happy. Two warranty jobs done without the slightest complaint. Staff know their product extremely well. A key reason I still buy this product.