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The Service Team - JS
From booking to service completion is always a great experience at Coventry North. They are truly committed to the customer experience, even a free shuttle home or work and pick up if your vehicle is 2-3 hours in the service bay.
Top Reviewed Service Specialists At This Dealership
Fixed Operations Manager/Parts & Service
Excellent from the first appointment - Fran
I am very grateful for the outstanding service that I received from the first appointment. Thank you for doing such a fantastic job and giving me back my car in such a wonderful condition. You would never be able to tell that the bumper was cracked. Also as a Grandmother with busy grand-children my car was cleaner than when I brought it in. Whiteoaks Collision also checked my wiper blades and did necessary replacements at a very good price. During this time of distancing due to the Corona Virus I was put at ease. I can promise you I will be back and so will my friends. There will be no distance too far!
2014 LR4 Excellent Service - 2014 LR4 Robert D.
I brought my 2014 Land Rover LR4 in for a full inspection of the vehicle before my warranty ended. Joel (the mechanic) at Budd’s did an amazing job going over all the vehicles systems and replaced and or repaired all parts covered under my warranty.
I have to thank Budd’s Land Rover Jaguar entire staff they have never left me disappointed. And always do there best to help me when I’m at there dealership.
Special thanks to Tyler (service rep), and Joel (mechanic) who worked on my vehicle great job!! Thanks again for all you do.
Mercedes Benz Service - Albert8500
Great Service from the crew at NV Euro Motor Works Markham.the shop was filled with European Luxury Vehicles, Clean waiting area with wifi ,did i mention the coffee.
I have been dealing with Waterloo Jaguar for 5 years now.... - Lisa
I have been dealing with Waterloo Jaguar for 5 years now. Dan and Andre have always been so friendly, professional and honest. Always offering me a loaner vehicle as I live out of town. My last service appointment took longer then expected. Andre was so kind to offer me to take home a loaner and the next day, he had my car delivered to me. Talk about fabulous service!! Anyone can sell you a car but it’s the service that Dan and Andre offer you that makes you become a repeat customer!!
Fast and excellent workmanship and service! - Elantra Lady
My 2016 Hyundai Elantra was in a minor accident (front bumper and fog lights), my dealership recommended the Collision Centre. The Insurance appraiser looked at my car on a Thursday afternoon, the parts were ordered, came in on Monday and I had my car back Wednesday!They even detailed the inside of my car! Mauro was friendly, courteous, great customer service! I would definately recommend them!
Over inflated insurance job - HammerV
Don’t bring your car here, buyer Beware! My car has more damage now than before my accident. Still fighting insurance company as this was “their” preferred vendor.
BEWARE..BEWARE...BEWARE.. - Canadanorthernguy
I will NEVER trust their pricing again after their Quicklane Service tried to charge me double!! Although I had heard negative things, I have dealt with Highland Ford and their Quicklane Service for the last 8 years and was content...until this year.
When I called the Highland Ford Quicklane Service, they made an appt and when I showed up, they said I had no appointment (I thought it was odd that I asked "don't you want my name" when making the appt). They took the vehicle anyways and when I picked up, tried to CHARGE ME ALMOST DOUBLE!!! When I spoke up and asked about the pricing, the individual (believe it is the new manager) first mentioned an even higher price, then put in the right price ($78.) with no apology. I asked why he tried to charge me $130, I was told "miscommunication". Really? Miscommunication trying to charge customers double, then raising the price again before putting in the right amount.
I went over and reported to Highland Ford service manager (highland Ford owns this Quicklane). I also wrote to the dealership owner and informed Highland Ford on their "follow up call to rate the service".
Guess what I have heard back from the owner or dealership...NOTHING!!
I will NEVER buy a vehicle here as they clearly dont appear concerned with customer feedback or their own people attempting to charge customers double for service so what does that say about their pricing?
Buyer BEWARE...I now believe what others have told me....I CAN'T recommend them as I no longer trust them or their prices!!!
Stay away from this place! I leased a car one year a go... - hooshi19
Stay away from this place! I leased a car one year a go and it’s been nothing but issues, it’s just too many too much to explain!
Unfortunately I lived a very bad experience at this... - guylagace
Unfortunately I lived a very bad experience at this dealership. I brought my beautiful land rover for some service work and to my surprise when I picked up my suv it was deeply scratched from one end to the other. Luckily for me the dealership performs vehicle walk around when you drop-off your vehicle and it was noted that my vehicle had no scratches or dents. After jumping threw many hoops and threatening legal matter and speaking with the owner John Mierins, he finally agreed to make the repairs.
after waiting several months to have the repairs done I was asked to drop it off to have it repaired. because of previous experience I made sure to do the same walk around with staff and confirm the vehicle damage and confirm there was no other damages to the vehicle. To my shocking surprised when I picked my vehicle the second time the original repairs won’t done correctly (orange peel all over) and new scratches on the other side. Yes again. The staff (Gord and Cliff) were helpful and promised it would be addressed. One week later I again asked to pick up my vehicle and again scratched not repaired but a poor attempt on buffing it, so much it caused more damage (paint burnishing) and left my vehicle full of buffing compound. Sadly the owner is refusing to take accountability and not offering any support to fixing the situation. Sadly I would not recommend that you bring your vehicle here.
Bad customer service pressure to buy bad after sale service - Dorset
Jaguar salesmen care only about their commissions. They’ll try to make you buy extra warranty and put pressure on you to buy body and seats warranty. Usually the first service is complimentary, the salesman never mentioned that to me, I learn that from another Jaguar dealership. The service department is unprofessional and don’t respect words.they keep telling me to contact the salesman, and the salesman keep telling me to del with the service department. I am vey disappointed and I will never buy a Jaguar again at Jaguar Toronto
If you are looking to buy a New luxurious car stay away from this dealership,