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Land Rover Ottawa

Ottawa, ON

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17 Reviews

1300 Michael St

Ottawa, ON

K1B 3N2

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17 Reviews of Land Rover Ottawa

June 02, 2022

We had the best customer service with sales rep Michael Faust. Mr. Faust was friendly and took his time to answer all our questions. He went the extra mile with us and and was very patient. Ask for Mr. Fau More

by Julie
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michael Faust
June 01, 2022

Super good service ! Mike was very professional and took time to answers all our questions. More

by M-Eve
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike Faust
March 15, 2021

Run as fast as you can from this company. They are a crooks and an embarrassment to Jaguar Canada. Worst service ever! Charged for parts not installed and then accused me of removing them. More

by Shop elsewhere
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Service
February 10, 2021

I have had nothing but terrible service from the minute we purchased our new Jaguar last year. The salesman Pierre advised that there were features available on the vehicle and once we received it those More

by melen9
Customer Service
Overall Experience
Recommend Dealer
No
Employees Worked With
Pierre Tremblay, Neil Simpson, Andrew Scott
June 19, 2020

Unfortunately I lived a very bad experience at this dealership. I brought my beautiful land rover for some service work and to my surprise when I picked up my suv it was deeply scratched from one end More

by guylagace
Overall Experience
Recommend Dealer
No
Employees Worked With
Owner John
May 19, 2020

DO NOT BUY YOUR CAR FROM THIS DEALERSHIP On May 4th 2020, I made a purchase for a 2017 Land Rover Range Rover Evoque SE. The salesman we are dealing with is Robert Saunders. He promised the c More

by Abdallah Zainaldin
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Robert Saunders and Deeps
October 07, 2019

Customer Service Failure We just experienced the worse customer service in the history of owning a car! First, let me say that we owned 5 Jaguar vehicles since 2014. All were More

by VictoriaW
Customer Service
Friendliness
Overall Experience
Recommend Dealer
No
Employees Worked With
Matthew Wood
August 22, 2019

TERRIBLE FROM TOP TO BOTTOM Ottawa Land Rover would need to upgrade significantly in order to provide POOR service. Purchasing from them should NOT be an option. WAIT for the n More

by John
Customer Service
Quality of Work
Overall Experience
Recommend Dealer
No
Employees Worked With
Service Manager , and Gord
August 11, 2019

Failure in service is an understatement Incapable of taking responsibility or apologizing for deplorable customer service. General Manager and Sales Manager aren't responsive and are quick More

by ReallyUnhappy
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Matt Wood, Michael Hogan
June 24, 2019

Excellent Product, Terrible Service! Even though LandRovers and Jags are a cut above the rest; this dealership is the worst!! If you buy a Jag or Land Rover be prepared for misery fro More

by Unhappy Customer
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Matthew Gervais
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