Budds' Imported Cars

I went to Budds looking to purchase my first Range Rover. They had one I liked but was told it sold next day before I could do my diligence. The sales person said don't worry I'll find you one. Never heard b They had one I liked but was told it sold next day before I could do my diligence. The sales person said don't worry I'll find you one. Never heard back from sales and I found and bought somewhere else. So not a good score for sales. My new preowned had a warning light and still being under warranty I looked for the dealer with best recommendations in my area, it was Budds. I was impressed with the Service department and give full stars to Lissa and Troy who helped to get a sensor replaced at no charge under warranty, after ordering the part and a 2nd visit the next week. Car was also cleaned as part of the service, and seems fine now. Free is obviously pleasing! More

I was absolutely impressed with the way Karthic in Service looked after me while my vehicle was in for suspension issues. During the wait for parts, I was considering trading my Range Rover in for a L Service looked after me while my vehicle was in for suspension issues. During the wait for parts, I was considering trading my Range Rover in for a Lexus. However driving home after picking up my RR, the vehicle drove better than the day I bought it! I think the issues were lingering for quite some time and I just thought that was a Range Rover 'quirk'. That said, based on Karthic's attention to details and professionalism, I will likely buy another Range Rover again at Budds. Well Done for leaving an amazing lasting impression, it takes a lot to handle my expectations...you exceeded them 200%!!! More

Service advisor was both polite and . ...apologetic. Washed car when requeated not to due to recent paint protection application, overfilled oil resulting in warning on dash to contact dea ...apologetic. Washed car when requeated not to due to recent paint protection application, overfilled oil resulting in warning on dash to contact dealer, hesitate to pick up the car (80khm trip) and begrudgingly brought the car back( suggested i drive and pick up the car after paying for this oil change). Beware and suggest that you look at other dealerships for warranty service More

This is a follow up to my previous review. The window tinting installed by Budd’s three weeks ago is already peeling off and the rear spoiler doesn’t work. Great PDI guys. Also we were never instructed o tinting installed by Budd’s three weeks ago is already peeling off and the rear spoiler doesn’t work. Great PDI guys. Also we were never instructed on the use of the app. More

This dealer purposely neglects to tell their customers what's wrong with their car during the warranty period so they can charge them for repairs after the warranty is finished. what's wrong with their car during the warranty period so they can charge them for repairs after the warranty is finished. More

You brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on you. They mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on you. They’re helpful. They listen. They’re accommodating. Same experience with the service department! EVERYONE here is friendly and knowledgeable. I HIGHLY recommend More

This was the easiest dealership I have worked with. I was in and out in 2 hours. The sales team was efficient but also made sure that everything was covered at the best price in Oakville. I recommended anyon in and out in 2 hours. The sales team was efficient but also made sure that everything was covered at the best price in Oakville. I recommended anyone to go see Budd's Imported cars. More

Nasty placezero out of one hundred in every single Nasty place zero out of one hundred in every single situation Please don't waster your time to go there There are defenitely better than that Nasty place zero out of one hundred in every single situation Please don't waster your time to go there There are defenitely better than that More

They don’t deserve 1 starFailed to fix my software They don’t deserve 1 star Failed to fix my software issues for 18 months !!! Then threatened me on an e-mail to adapt with the car or they will call They don’t deserve 1 star Failed to fix my software issues for 18 months !!! Then threatened me on an e-mail to adapt with the car or they will call the police This is literally the worst customer service I have ever seen !! Poor management More

We have always bought our luxury cars with Ian Perrott- he has always gone above and beyond for us...it is all about the relationships in sales and Ian has it mastered! he has always gone above and beyond for us...it is all about the relationships in sales and Ian has it mastered! More