Budds' Imported Cars

Had to take my F-Pace in recently as my A/C wasn’t functioning properly. I appreciate that Ian fit me in last minute - the same morning I called. Upon arriving, I went straight to Tyler as he ALWAYS remembers the finer details when handling my truck (ex. no exterior car wash because it’s ceramic coated). He got me into a Budds courtesy car (my preference) vs. an Enterprise rental. I noticed the infotainment interface in the rental looked different to mine so gave Tyler a ring and asked if he could look into updating my system. Truck ended up staying overnight given the system update and Tyler kept me updated along the way. A/C issue was due to a leak and everything was fixed under warranty. System was also updated at no cost and I wasn’t charged for the courtesy car. It’s the service from visits like these that keep me coming back!

Dan and Matt were very helpful and straightforward in helping me lease my first luxury car. There was a bit of a delay in getting the vehicle from other dealer, but they did offer to loan me a car in the mean time. Good customer service

Ian is the best in the business. Excellent service! Always helpful and informative. Quality on time service. Always a great customer experience. We will be back!

The team at Budds took great care of me; this being my third service for my FTYPE. Ian, Tyler and the shuttle staff team - excellent!

Ian Draper-superb service knowledgeable friendly and always willing to help-dealership is beautiful clean with superb looking cars-would highly recommend this to everybody-always great

I have many issues with my Range Rover Sport 2018 and the last one was a major engine problem and the car wasn't proberly fixed and the dealer made pay for the loaner car.

Brought my F pace in because the sensor said that the oil level was high. They told me it was ok and that people don't usually check the oil. I suggested the sensor be changed. They don't want to do it. After paying the premium price for a car like this you would expect premium service. Not at Budds

Second truck we bought with Matt this year. He understands what quality customer service looks like and goes out of his way of making the sale easy. He's the best!

Had to bring my vehicle in for a TPMS warning light. Upon further diagnostic testing it was determined that the issue was a failed TPMS module. Second time having to replace this unit which is frustrating but no fault of the dealer (suspect quality issues with module-hope this one lasts). I usually deal with Bill Stotts & Dennis Daponte directly-my experiences with Bill on this visit was no different than previous visits, he went the extra mile to ensure that the vehicle could be diagnosed and repaired quickly with high level of thoroughness. He genuinely cares and ensures that the Service Dept delivers a consistent, high caliber experience and it is evident in his approach to managing the Dept. This visit was again no different from my previous visits as he only recommend work that needed urgent attention and provided honest feedback about other repairs that could be held off until future visits. He also helped to ensure that I had assistance with a shuttle to get me to-from work. No one likes to hear bad news about costly repairs, but Bill and Dennis do their best to make the experience as pain free as possible. I've been getting all of my service completed at Budds for over 10yrs and would never consider going elsewhere!

On a Saturday afternoon Dead battery in longos parking lot They were great took us in replaced the battery and got us back on our way Thank you for being there for us and Giving such wonderful service