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Very clean and good place to visit very friendly people... - Amalan90
Very clean and good place to visit very friendly people working around always listening our problems care fully and work accordingly that’s makes us peace
Peter has worked on my families vehicles my entire life.... - kimmyanne2014
Peter has worked on my families vehicles my entire life. I was pleasantly surprised to see that he had joined the Kia family. I am happy that he now works on my car. I trust his knowledge 1000%
Krys went above and beyond. Had a blow out on the highway... - Vanessa Landers
Krys went above and beyond. Had a blow out on the highway so I would have needed to buy a new tire and rim. Already out of my budget Krys worked his magic with the boss and gave me a free rim. Much appreciated. Thank you Krys and the rest of the Timmins Kia Team.
Love the personal treatment - Above and Beyond! - Scott L
I have been coming to Turpin for new cars and service for years! Their friendly greeting, constant communication, and consistent follow up never fail to make it an extremely positive experience. While having my car in for regular maintenance recently, they went out of their way to ensure I knew everything involved, helped with exploration of winter tire options and got it all done quickly.
Their professionalism and ability to make me feel like 'part of the family' never fails to impress me.
I will never go anywhere else.
Tim and his team are amazing. Everything is always... - Mary
Tim and his team are amazing. Everything is always perfect when completed. Very welcoming and thorough at their job. Recommend them. Excellent work. Work always done on time. Vehicle always clean and neat when work is complete.
I always receive friendly service when I go there. This... - Suzette895
I always receive friendly service when I go there. This particular visit was no different, and the visit didn't take as long as expected.
Appointment was quick and efficient with a follow up... - dmandziuk
Appointment was quick and efficient with a follow up phone call to explain what was necessary to solve my problem. I could notice the improvement as soon as I left the dealership. Complimentary car wash is a nice touch. Service rep wash great.
We just had our 42,000 km. service on our Kia Soul. As... - Roger
We just had our 42,000 km. service on our Kia Soul. As always, the reception and service staff were most courteous, friendly and helpful. They kept us apprised of their progress on the service call and explained anything additional that was required. Even though we didn't purchase our Kia from Newmarket Kia, we have always gone there for service and will continue to do so.
Mike Lapierre and his team made me feel reassured and... - Cynthia
Mike Lapierre and his team made me feel reassured and confident from the moment I entered the dealership with my auto problems. They treated me like family. Communication was excellent.
Service was done quickly and the experience during these trying times turned into what could have be a stressful thing, in to the pleasure of getting my car back and running like new into pure joy.
I highly recommend Kia Kitchener and appreciate the attention to the Covid safety guidelines. Thank you to all the staff that worked on my Kia Rondo. C Reid Waterloo On
I brought my Kia Sportage in for service on the Air... - pam27sullivan
I brought my Kia Sportage in for service on the Air Conditioning system. Jim at the service desk helped me. He told me how long to get it in and how long to do a service check. They got it in when he said and Jim followed up with me several times during that period. He was awesome to deal with. They were not able to fix it that day because a part is needed but Jim promised to follow up with me when the part comes in and schedule me for the required repairs. I dealt with several other people who offered me water several times and even the GM who came out to make a little boy smile who had been waiting with his mom. Customer service is a priority at this dealership.
There's a reason I keep coming back to Brantford... - Julia
There's a reason I keep coming back to Brantford Kia...and it certainly has nothing to do with high quality service, or quality service of anything above awful. It most definitely isn't because they know how to find an oil leak. Let alone fix one. Despite having all kinds of evidence that points to the fact that a vehicle in fact has an oil leak. Evidence such as being low on oil the day after and 8 kms later after an oil change. Evidence like a puddle of oil I. The spot you park the vehicle in. Or a dipstick with just enough oil left in the reservoir to get the tip wet. Or another pool of oil for you to swim in. I also certainly don't keep coming back to Brantford Kia because I love having to pull my work van off the road for a day...yet another day, for the same problem, I should add...just to be told at the end of the day after calling 3 times that Joel has gone home for the day. And to be told that my work vehicle was CURRENTLY INSIDE the service department unable to be moved until the FOLLOWING DAY....(which if I might add I CLEARLY INDICATED on my email when setting up the appointment (and then reiterated on a number of occasions over the phone throughout the day) that my vehicle needed to be returned to me BEFORE the next day so it could be put back on the road. All of which I was assured would happen.
No, I keep coming back to Brantford Kia just so I can continually be disappointed. So that I can continue to pay them a whole bunch of money for absolutely nothing. Annnnnd because I absolutely LOVE losing revenue because this dealership is saturated with humans who got their education on fixing cars from the clown car school for clowns.
Bought a new Sorento which had pre delivery dealer... - GMcD
Bought a new Sorento which had pre delivery dealer service. Could not start the vehicle today completely dead found the negative battery cable was completely loose never tightened down could lift it off with ease. This was not rocket science should have been picked up on the dealer service
Unexpected - Alaa
Very deep scratch on the pumper.
It was the last thing I expected from a dealer.
The car is less than two months old, Sorento SX 2019. After 3 days we found out that the leather of the third raw headrests is peeled off. The salesman will call you, said the manager. One week no call. By calling the manager, sorry I forgot, said the manager. Your family did that, said the salesman because he has checked the car before delivery. After many text messages with the salesman another manager asked to see the vehicle.
The service set me a date for exchange, it is one hour job.
On the date a man from Serivce came to say it is half day job and i have to reschedule. This was on August 7. Till August 16th i was trying to get hold of the managers and the salesman to set me with the service. I went on August 27th at 9:30AM as scheduled. The service rep checked and was no scratch or damage on the car and told me it is half day job. After 10 minutes waiting for shuttle, the same man who said before it is half day job came to tell it is only 20 minutes job after he had checked the manual. I received the car without checking the car body.
I went home directly to find out there is a deep scratch on the rear pumper.
I called the same man to ask him but of course didn’t call back. My wife went to talk to him and of course he denied and suggested to use touch pen to fix the scratch.
This is our experience with the dealer for a two months old, $55k car.
SERVICE BACK UP - Harjinder
Only want to sell, no back to service warranty, always verbal reply,
pushing to rush you out.not willing to listen to service and solve the issues.
Airport Kia is trash worst Kia dealership I’ve ever been... - Chmuhammad76
Airport Kia is trash worst Kia dealership I’ve ever been too these guys are clowns and don’t know anything all clowns and goofs
The team at the service area performs at the highest... - RL
The team at the service area performs at the highest level of incompetence. Do go here if you like getting ripped off and wasting time.
Have been a client of Bessada Kia for 11yrs now. First... - LuisChr
Have been a client of Bessada Kia for 11yrs now. First vehicle was a 2010 Sedona purchased and serviced at this location between 2010 and 2019. Initial 2 months were a little rocky with some defective sensors that had to be replaced. However service visits and a couple recalls over 10yrs have been great. Most recent vehicle is a 2020 Sportage purchased in Dec 2019. Vehicle purchases and service appointments has been as expected with friendly staff, timing and work done..
Excellent service - Roy Dullege
I have purchased and serviced several vehicles from Boyer Kia and the sales staff, parts staff and in particular Jason in service have been great. I wonder, when I see the bad reviews what must have happened with those people because I see customers treated well all the time.
Last summer we took our 2018 Stinger here for the first... - c.fohring
Last summer we took our 2018 Stinger here for the first time. Although they tried to convince us that they did not dent up our rocker panels after putting it on their hoist, damage lines up and we have been advised by a number of other KIA dealers that special attachments for hoists had to be attached especially for Stingers. Well they sure waited long enough to get us in there to try to show that they did not do it, but it is pretty obvious that they did. Disgusting when people can't own up to their mistakes, especially when it costs someone else. Word is on the street, and what goes around comes around!!
We are so impressed with the service and help we got from... - zrdeb
We are so impressed with the service and help we got from the staff at Cardinal Kia!
Home town service. A shout out to Matt and Rana, and the lovely lady at the service counter.
Great staff and service in Cobourg Kia, will most likely... - M Peters
Great staff and service in Cobourg Kia, will most likely buy my next vehicle there and would highly recommend for others to do the same
$100 Referral Bonus