118 Ontario Hyundai Service Centres

First time had service at Toronto Hyundai. - chau

First time had service at Toronto Hyundai. It has a new location with big place and space. Great staff and welcome environment. Juan Martinez provide a good customer service. It was a very busy day. Juan stayed late to ensure that I received my car as it was promised. Thank you very much for providing a courtesy riding in raining day. :)

Good people and still trying to find out what’s wrong - mwarrton59

Good people and still trying to find out what’s wrong with suv 2023 Tucson

I have been going to your dealership for 8 years for - d_marree

I have been going to your dealership for 8 years for service twice a year. Eric has always been excellent and very helpful. I store my snow tires at the dealership and the price has not changed in 8 years. I live in Brampton and will also get my car serviced in Orangeville. It is worth the trip.

My experience today with Kings Cross Hyundai was a Great - Edward Akhimien

My experience today with Kings Cross Hyundai was a Great one. I was welcome well and I liked how I was treated. RAKIB is professional

I highly recommend White Oaks Collision Centre for body - Michelle K

I highly recommend White Oaks Collision Centre for body work and paint on your vehicle. Jim Matesic is professional and takes time to explain the work and answer any questions you may have. I was most impressed with the level of service and Jim’s knowledge and expertise! Great experience! Michelle K

Victor was very helpful, very professional and courteous. - ahouvashulman

Victor was very helpful, very professional and courteous. He communicated with us and updated us about the job.

Arooj Prem is one of the best services advisor in the - Alireza Noghrian

Arooj Prem is one of the best services advisor in the Richmond Hill hyundai . She's always friendly and ready to assist you! I really recommend Arooj as a advisor to anyone. Thanks Arooj for your assistance today!

Madison Charles was amazing! - lleclair

Madison Charles was amazing! She was able to answer all of my questions I had.

This dealership, by far, is the best place I've ever - Pearl

This dealership, by far, is the best place I've ever been. Dylan was so helpful and the rest of the staff. Always professional and went out of way to make me feel comfortable. Thank you so much.🤗 Dylan, especially make me feel like a real person. Not just the number. Cheers to the whole service staff. Happy Holidays all.🎄👏

Reliable – 5 stars, Timely – 5 stars, Great Service and - Jarcifuentes

Reliable – 5 stars, Timely – 5 stars, Great Service and Customer Support – 5 stars. Overall, an excellent experience

OK, my car was overheating and it was a Friday afternoon. - ryanmelrose1

OK, my car was overheating and it was a Friday afternoon. I have warranty on this car and what they did for me was amazing. They took my car and they gave me a loaner vehicle right away because I needed to go up north the next day. They called me back on Monday and said your vehicle is ready for pick up and I said perfect. I will bring the car with a full tank of gas and I dropped off the car around six. Pm on on monday

I am not in the habit of writing reviews. - Jammy

I am not in the habit of writing reviews. If this part have to be filled out in the future I will not participate

Got shuttled by Scott he was fantastic, the best part of - Smokey

Got shuttled by Scott he was fantastic, the best part of my experience!! Thank you

I recently returned to Agincourt Hyundai for a scheduled - Denis Pritchard

I recently returned to Agincourt Hyundai for a scheduled service. There were no surprises and there never is. From the time I drove into the service bay and spoke to Edwin to the time I got my car back I felt that I was amongst trusted people. Edwin went through everything with me prior to my car going into the service bay, and he told me that it would take around 2 hours, and that's exactly how long it took and there was no additional findings by the mechanic, in other words there was no up sale. The staff are friendly and personable, and very accommodating, the waiting area is great, with coffee on hand. When my service was completed Edwin went through everything with me, and showed me to my car. My car was thoroughly cleaned and looked great. I will continue to use this dealership because I have absolutely no reason to go anywhere else. Thank you Edwin and thanks also to a great service manager, Jimmy.

Since 23 recommended a fluid consumption test when oil - cclarke

Since 23 recommended a fluid consumption test when oil changed. I went in recently to have one done, as Sante fe burning oil since 80000, it now has 110000 . I service it as recommended by manufacturer. I use synthetic oil. The test cost about $540. When it was finished they said they couldn't find an issue. They took my money but can't find a problem. I got in touch with head office which stated that the dealership would get back to me, that was last week. Also, someone took a fifty dollar amazon card from the dash, broke the air deflector on the hood and put the fuse box cover on wrong, it fell on my foot while driving. I am disgusted and disappointed. I feel totally ripped off. Also, they uber you out but you get yourself back, at least that is my experience.

Thank you Shelley and Kent! - Jeff Kaplan

Thank you Shelley and Kent! They had everything done I had asked and went above and beyond with a clean and fixing trim that was loose that I had no idea about!

Don't ever ever trust what they explain. - lee810rich

Don't ever ever trust what they explain. check all the documents carefully. words not same as papers

I am disappointed with Hyundai for persuading customers - wendy_3angels

I am disappointed with Hyundai for persuading customers to purchase additional warranties that provide no coverage. For example, I opted for the extended warranty for our tires, only to be informed that it does not cover them due to wear and tear. Despite our car being only two years, the tires, which cost over $550 each, should last longer than two years. Similarly, we also purchased the warranty for scratches and dents, but to no avail. They claimed that the scratch was too long or the dent too deep, rendering it not covered. It seems that they upsell customers on these extras, giving a false sense of security. Furthermore, I am disappointed in Adam Parry, Service Manager, for not following through on his promise to address the situation. Despite assuring me that he would resolve the issue, I never received any further communication from him. Until my new situation with my tires when he did contact me, He informed me that they recommend us to get our tires rotated every 12,000 km or every second oil change, but they don’t inform you that you need to get it done for warranty purposes. I mentioned about the scratch and dent, and he informed me that the paper work must have gotten lost and he would check. After both claims were denied, he got someone else to call to inform. It is clear that I will now handle my vehicle maintenance elsewhere, ensuring to keep all receipts for warranty purposes. It is likely that they will find reasons to deny coverage, as they have done with everything else.

I'm not impressed with the customer service at Hyundai - Hyundai_2025

I'm not impressed with the customer service at Hyundai Newmarket.. the customer service could be better

I got my 2015 Santa Fe serviced on September 11/24 at - Den Pej

I got my 2015 Santa Fe serviced on September 11/24 at Streetsville/Nav Bhattia’s Hyundai (SO #471943) to have the starter, front wheel, and brake and tail lights that were all acting up or malfunctioning looked at. I was taken care of in the service shop by the assistant service manager Chetan Batra and Omar, both of whom were great in person. An Uber was arranged to take me back home which was nice. Total charges for a new battery, ball joint and 2 lights was $830 or so - very, very pricey. I was told the starter was perfectly fine but right after I left to run some errands that late afternoon, the starter was still acting up. I emailed Chetan 4 times that same evening, with each email containing videos I took of the dashboard while the starter malfunctioned. He didn’t respond to any of my emails. On September 13th I got a call from a female named Alia from Streetsville/Nav Bhattia’s Hyundai to see how my recent service experience was, to which I responded that I wasn’t very satisfied, explained the situation to her and requested a manager call me back. She advised me that one would but to date, as of this writing on October 5th, nobody ever bothered to call me. This lack of accountability and behavior is shameful, having been clearly exhibited at different levels of the location or organization. Based on my poor customer experience, I wouldn’t recommend anyone getting their car serviced here… one can only imagine that the sales department may be as poor but who knows really.

I had a very expensive visit for something I considered - Paul G

I had a very expensive visit for something I considered routine. Perhaps the work was necessary -- I can't be sure. I am glad that Shane took the time to respond to my email and offer some small compensation.

Horrible customer service experience after leasing. - Annie

Horrible customer service experience after leasing. Incompetent service agents/mechanics who suggested I change my brakes - at an exorbitant price - when they just couldn’t find the real issue. My brakes were still in excellent condition. - confirmed by another (more trustworthy) Hyundai dealer. Horrible customer service also from the sales team. They never ever return a phone call (even confirmed by sales reps from other dealerships). And when you show up in person not to purchase a car from them, you receive the worst attitude. They have no time for you. A bunch of dishonest, incompetent people.

Qauison charged an assessment fee before looking at a - Must love cars

Qauison charged an assessment fee before looking at a warranteed issue. Road tested, issue was re produced. Somehow the technician claimed they couldn't re produce the issue. Video of the issue exists. Carrie is an assistant service manager and personable. She has to follow Quaison's unethical decision. Hyundai customer service is remarkably useless. No one appears to be trained in what they sell . The recalls , or campaigns on the vehicle places it into about 10 dealer visits within 3 years.

After purchasing our used Santa Cruz from Roger the - discounttile

After purchasing our used Santa Cruz from Roger the vehicle had a slight noise, after bringing it in the service center Anil was absolutely amazing with checking out the issue and ordering the parts and a complementary car wash. Can't express how professional the entire staff was . Best experience ever. Thanks again Everyone. P.S. love the complementary cookies and expresso lol

I brought my vehicle in for a recall they don't have - Raymond

I brought my vehicle in for a recall they don't have loner car for you when they need to keep your vehicle for more than a day secondly I went to pick up my vehicle the next morning the service advisor had said the car was left in side because it had under bodyguard done so I went outside to find the vehicle was left outside over night and there was freezing rain the car was frozen over and I didn't have a winter scrapper so I was able to drive the vehicle up closer to the building so I can leave the vehicle warm and defrost the windows all of a sudden I basically being verbally attacked to move my vehicle instead of offering me a snow scrapper and was told that I'm not special and need to move the vehicle I have been buying santa fe from this location bank street hyundai for a long time 4 vehicle's this will be the last one when you buy your vehicle they treat you like you are very important to them then the service advisor get there hands on you I just felt so disrespected thanks for this terrible experience Garry service advisor

Took the money for diagnostics and wont tell me what - JK

Took the money for diagnostics and wont tell me what really the issue is. Just kept telling me to replace engine. Took my car hope and showed local mechanic and he fixed the issue for 350$. This location is fraud and liers. They intentionally broke valve cover gasket since Iasked for my car back.

I had a horrible experience at this location last I was - Shan

I had a horrible experience at this location last I was here which led me to switch Hyundai locations. Overall unacceptable treatment from management to dilute my situation last I was here. My engine gave out for a 2017 vehicle, I got it covered under warranty. Shortly after this happened I then had issues with my cadlytic converter (seems a little bit too aligned). The service representative and management told me this was not covered under warranty and I had to pay $3000 out of pocket for this, because I already got my engine covered. After switching locations, I was told the cadlytic converter is ALSO covered under warranty. When I was told this wasn't covered under warranty at Oakville location by management and the service department, I wanted my dad to speak with him and management said he would talk to my dad. My dad attempted to call him several times and he did not answer my dad-intentionally. Do not go to this location. Unprofessional service, misinformation to customers, and poor quality of service will find you here. Do yourself a favour and go to another location. Every time I went here there was a new problem with my vehicle- so dishonest.

Went in with a broken shock on 2 yr old Tuscon. - bob570dearborn

Went in with a broken shock on 2 yr old Tuscon. Was told ALL warranty work has to be approved by head office before parts ordered. Been waiting 8 calender days and no return call made to me regarding status. Ive called in 3 times during the 8 days. My advisor has been off for 4 of them I was told he will call me on Thurs. He did not call me. Asked for service manager. |Told he is in a meeting at 4.38 pm. Now told my advisor will call me on Saturday. Like hes called me before??????? Broken shock my fault. Very disappointed with lack of customer service and the long warranty deciding time. Will definately affect my next purchase.

Excellent and well organized operations. - limuel.depillo

Excellent and well organized operations. Staffs are all helpful. I will definitely recommend this dealer to all my friends and family.