Oil change - Saturncurtis
I had a great experience at the dealership for my 3rd oil change on my 2018 ioniq. Washes the car and left complimentary smarties in the cup holder. Great people and someone time.
Top Reviewed Service Specialists At This Dealership
Great Warranty Experience! - Mia
I had to replace my engine, and it took me almost a month to repair it. Toronto Hyundai did their best to get approved my claim with Hyundai Canada. I did not have extended warranty warranty; thus, I was not able to get free rental more than 5 days. Other than that, everything was really great.
I really appreciate for kindness the Service Manager who was very patient and pleasant with me.
Thank you very much Hyundai Toronto.
Excellent with Great Service! - TONG, ABBY
I would like to write a review about Sonia Malik. She is very professional, knowledgeable and helpful lady. She provides excellent service for the customers. I highly recommend Thornhill Hyundai for my family and friends.
Great Service - Peanutbutternut
Newly moved to London and have been taking the car to Finch for service since we arrived. Courteous, prompt and recommend only what needs done with no pressure. Will continue there for the foreseeable future. Being open late and the complimentary car wash are icing on the cake. Thanks!
all good no complaint good services always - renee 2019
I have gaving that rating because I feel it is what I get when I get the service at that location people are nice ( courtoie) attentive and I know what to expect they tell me when it will be ready and it is just good servces that all
Mercedes Benz Service - Albert8500
Great Service from the crew at NV Euro Motor Works Markham.the shop was filled with European Luxury Vehicles, Clean waiting area with wifi ,did i mention the coffee.
More then satisfied with the dealership! - dianroy
I have bought three cars from Waterloo Hyundai. Sales staff is excellent, however its the staff in the service department that keeps me coming back. Sales is one thing but service ( not repairs I'm pleased to say) is first class.
Highly recommend this dealership and it's staff.
Best Hyundai Dealership Ever! - Priya_d24
So pleased with my experiences at Westend Hyundai. Ilham sold me my car last year and I was very happy and impressed with his service. There was no pressure and he was very knowledgeable. He got me.the best deal! I've been to the dealership twice since then to have my car serviced. Chuck and Anil are fantastic. I felt valued as a customer and not just a number. I'll be back for sure!
Mazda 3 - Taylor
Been dealing with White Oaks for over 15 years.The people have always been courteous, friendly and professional. The repair was done efficiently and the job done right and on time. Would and have recommend White Oaks Collision to family and friends.
Full winter service - pat
The service was a little delayed, no biggie, it was finished on time as promised. However, don't sell me more windshield anti-freeze, I have bottles and bottles, thanks!
Very pleasant efficient staff member helped me - Bob B
Took my son's. Elantra in with an appointment Thursday Nov. 29th. Car went right in to service stall.....explained to service person that the radio and other features on monitor had stopped working....he fixed it in a minute and showed me how to reset it by just poking the reset hole with a pen.....on my way in 10 minutes total.....no charge......I was in marketing for Kodak Canada for 25 years and I was really impressed with his attitude .
Top notch service and quality work - VanWolfe
Had an accident with my Cayenne S recently and the dealership and body shop have been outstanding. They are handling issues with the insurance company, ensuring we get all the quality service, parts, body work and damage inspections we really need. The work is ongoing, but based on this and my prior experiences with Marks, I wouldn't even think about going anywhere else for my Cayenne's ongoing care.
The best... great customer service. - Boston candy
Great customer service and super friendly atmosphere. This is my 3rd Santa Fe and can only encourage people to go to Seaway Hyandai and experience the positive atmosphere everywhere!
Smiths Falls Hyundai. - 3togo
This team was good the first time and greater the second time around, Each and everyone there (staff ) do their very best to make sure you are completely satisfied with any and all service that was carried out. The staff are polite and easy to take to and they have a sense of humour which makes it even more pleasant.
Some even cheer for the right NHL team....
Horrible experience - KY19
Dropped my 2014 hyundai accent to get it repaired and as i came to pick it up, the car wouldn’t start because the battery had miraculously died overnight while it was at the dealers. This car had never died on me in the 4 years that I’ve had it (despite the extreme cold weather and snowy days) and i leave it at the dealership for 24 hours and it completely dies. I was told that no one had left any lights on which i believe is untrue because how else would the battery have died?! I unfortunately had To purchase a new one and have irlt installed. This was very irritating and stressful and doesn’t make me want to ever do business with Ajax Hyundai again.
A Good Day With Kingscross - Jaca
I’m very happy and satisfied everytime I visit this place for the maintenance and service of my car. Peter Nie was very helpful and a nice guy. I love the people working there and it will be more better if they have the complementary interior wash aswell. Thanks
Repair - jroy91
Had some humming noises while driving . Took the car in and was done in three hours . Covered by the fantastic warranty . They also shuttles me home while I waited for my car . Extremely friendly staff . Made my day . J
Extremely bad service treatment - SunilSingh
Extremely bad customer service. This is not the first time, when you call them, most of the time the team that service the call doesn't respond properly. A few times they have been clearly caught making up. Again this last time, I went for an oil change. The next oil change sticker wasn't updated. The next oil change mileage wasn't available on the system. When I asked they kind of made up a number. This is really unacceptable. The service quality has gone down seriously over the years.
No I find the team that is working is master of misleading the customer. Failing on keeping the same standard is one aspect; misleading is another aspect.
Something to seriously think, if you are getting into a long term relationship with 401 Dixie Hyundai.
Quick and Friendly Service - Riverman
A simple oil change but a little extra attention by cleaning salt ridden floor mats and giving my windshield a clean swipe goes a long way.
Great - Kemp
Jack and Tyler were great. I enjoyed both. Great service. However the fact that I have to write a review is annoying. Star rating would be easier
Poor service, rude and dishonest employees - Dave
In July 2018 I brought my daughter's Hyundai Elantra to Burlington Hyundai at 2016 Plains Rd E, Burlington for Service. The car was still under warranty but periodically wouldn't start and that day wouldn't start at all, so we had it towed to this dealership. The Service Associate called to tell me it was one of two things. Either it was a key reprogramming issue or a bigger more in depth problem and suggested I reprogram the "key", which was not covered by warranty and was approx $70. I agreed, paid the $70 and my daughter picked up the vehicle.
Upon picking up the vehicle, my daughter noticed she had money ($15) missing from her console and the starting issue seemed to be happening again. The $15 was not a big deal but a concern and to a high-school student it was a lot of money. I called the dealership to inform them that not only was there the same issue but also there was three $5 bills missing from her console. They were now suggesting the more extensive repair to fix the problem; however it would be covered under warranty. I thought that it was strange that they charged me for something that was non warranty and didn't fix the problem and could have cost me nothing to do the warrant work and would have fixed the problem and now costing me another trip to the dealership. After explaining this to the Service Associate, she agreed and said they would talk to the manager and get back to me...
A month goes by and I hear nothing. Now, I'm a bit pissed and concerned as we are now in September and my daughter has a car that won't start all the time.
At this I call the Service Manager. I leave a message explaining the situation and ask for a call back. Still nobody at this dealership cares enough to call back nor has any concern that there is a potential thief amongst their staff.
Now I'm super annoyed about everything. I call and leave a voicemail for Jeremy Wickman, General Manager. I now hear back from the Service Manager (voicemail) however I am on a long business trip and fail to call him back.
Back from my trip and I finally get the opportunity to call the Service Manager back. He doesn't remember the situation, which I understand, so I have to bring him up to speed. I explain that the issue is still happening; its winter now and I need the issue fixed for safety reasons. I also tell him how I'm displeased that I paid for something that didn't work as per their recommendation, when I could have done it at no cost through warranty and fixed the problem. I also mention the lack of trust and confidence I have for the theft of the $15 from my daughter's console and the lack of service.. He offers to look at the vehicle again but is refusing to credit the key reprogramming which didn't work and doesn't even address the missing money from the console. The icing on the cake is that after we are in discussion few a couple of minutes about entire poor and unprofessional experience I had, he hangs up in my face. WOW!!??!!
Have had good service over past 6 years. - Touring fan
I've been bringing my Elantra Touring here for servicing ever since I purchased it new 7yrs ago. Sometimes it was a week or two wait for regular servicing or in the midst of the snow tire rush but for serious issues I have received prompt service. Staff has always been courteous.
Good Customer Service...No issues - accent123
Impressed that service reps knew my name. Made you believe that you mattered. Would be inclined to buy another Hyundai from this dealership. Very impressed with the renovations.
Keep up the good work
Best service ever - Dede67
I'm on my third new car bought here and will return because the service department is the best I have ever had to deal with. Thanks to them all!! Keep up the great work.
amazing customer service - Fox
This is a great dealership. Service it top notch. We own two other vehicles (not Hyundai) and the service at that other dealership is a 1 and your dealership is a 10!
Arrived 5 mins prior to apptmnt time. 62 min wait to get in - Disappointed
I thought the reason one made appointments was to be time efficient. Apparently not. My appointment was for 1 pm so I changed my morning work schedule to arrive promptly at 12:55. I sat and looked through the window at my parked car - for 62 minutes before a "technician" drove it into the shop. I'm in the insurance industry and I can tell you that the majority of insurance clients would whine and/or leave if they had an appointment with me and I kept them waiting 62 minutes! Future servicing will be done at a Clearwater Fla dealership while I am down there seasonally. They get me in on time - every time.
Prompt and customer service friendly. - Ojo
I just gave Hyundai streetsville a call and I was attended to promptly. Even got a ride to and Fro whilst my car was being examined. Customer service was detailed and professional. I would recommend them always.
Best customer service experience ever !!!!! - Roy123
Everybody at Cooksville Hyundai were amazing. They went out of their way to accomadate me. I highly recommend Cooksville Hyundai . As I do with everyone in person
Disappointed Customer :( - Car_guy72
I am extremely disappointed with the customer service I received at Milton Hyundai. I brought my car in for two issues, one of them being a noise in the front end. I was given a call back in good timing with an explanation for both of my complaints, I thought great, my car will be fixed, this is great service. It wasn’t until I picked up my vehicle that I felt something weird on the steering wheel, I thought maybe someone had gotten something on it. No the leather that wraps my steering wheel was all scratched up, to the point where so pieces of leather were coming off! Being that one of the complaints I was in there was related to the steering, I sent a prompt email with photos. After not hearing back from my service advisor (Tom), I decided to call, I was asked by the service manager (Jeff) to come in so he could inspect it. After inspecting it he informed me he would submit it to Hyundai Canada to see if they would approve it under warranty. That’s when I questioned him, why would this be Hyundai Canada’s problem, and not Milton Hyundai’s? As I suspected Hyundai Canada is not willing to replace it under warranty and Milton Hyundai is refusing to take responsibility, they seem to think I made a mistake and damaged the steering wheel myself and perhaps hadn’t noticed it till now... I am extremely disappointed! I understand these things happen to trim panels and various touch areas of the vehicle when being repaired, but I expect them to take responsibility and fix whatever they damage
Follow up - AlexMarga
Came for oil change after 5 months, Frank saw me we chat about the car performance and our satisfaction with it in general. Great knowing that the sales representative remembers you and doing the follow up.
Great Dealership overall