Ontario Hyundai Service Centres

Recently bought a used Tucson and my first visit at... - crenshaw

Recently bought a used Tucson and my first visit at Autovalue Hyundai was great!!! Tina, my service advisor was excellent!!! Very knowledgeable and attentive!!! Superior customer service!!!! Would definitely recommend this dealership

Fantastic customer service!! Super fast and very clean….... - jabenne8

Fantastic customer service!! Super fast and very clean…. Especially during Covid times!! Our first visit to the service department, and was very impressed with the friendly service. Plus, great new waiting room!!

Got a Tucson at a great price. Sales staff were... - rearnshaw

Got a Tucson at a great price. Sales staff were excellent, friendly, no pressure at all. Great Covid safety factors in place. Will gladly go there again.

Mr. Arnold Cabalza - Kyle

I've had an excellent experience with Toronto Hyundai and I highly recommend the service of Mr. Arnold Cabalza as he helped me with the procedures run smoothly! Make sure to ask for his name when visiting this location for your future vehicle!

Tim and his team are amazing. Everything is always... - Mary

Tim and his team are amazing. Everything is always perfect when completed. Very welcoming and thorough at their job. Recommend them. Excellent work. Work always done on time. Vehicle always clean and neat when work is complete.

both Imtiyaz and Nina had great customer service for me,... - bradcrozier93

both Imtiyaz and Nina had great customer service for me, didn’t have to wait long and they were very attentive on updates on my vehicle, proud to recommend these two employees to anyone for excellent service

I had a problem with the engine “stop/start feature which... - Horst

I had a problem with the engine “stop/start feature which hadn’t worked in about a year. The service advisor diagnosed that the battery was not charged sufficiently to enable this feature. After charging the battery did not work, the battery was replaced and now this feature works again. Good diagnosis.

They showed very kind treatment and explanation regarding... - Jinhee

They showed very kind treatment and explanation regarding current issues toward the customer and they tried to understand the customer’s situation without any forced proposal.

Great customer service , staff was great and took care of... - Pereira_j

Great customer service , staff was great and took care of my needs in a professional and caring matter . Made me feel like I was important .

Much better than expected for a dealer.Warrantee repairs... - Donmweber

Much better than expected for a dealer. Warrantee repairs were smooth, generous and educational to prevent recurrence. PHEV issue, they worked with me on 12v battery draining and damage (design issue). I'm told it's fixed on current models, to recharge more and on demand from HEV battery like the BEV version. I can try to prevent now by using more gas and trickle charging, but it shouldn't kill 2 batteries in 55000 Km with default EV-only driving. Again good diagnosing, explaining and warrantee work within design limitations. They listened to me.

Taking my 2015 Sonata Sport for the last 5 yrs ,No... - nicolamarchese

Taking my 2015 Sonata Sport for the last 5 yrs ,No Problems ,Everyone is Friendly, you are Not Ignored, and after service love my Free CAR WASH. Thank You Guys .Nice Touch. NICK M.

Cooksville Hyundai staff were pleasant and helpful, and... - mdharmelink

Cooksville Hyundai staff were pleasant and helpful, and treated me fairly on a service issue that would normally have been covered as a warranty item, had I known about the TSB which applied to it.

Finally, l found THE reasonable dealership who would... - alvinsalanga

Finally, l found THE reasonable dealership who would still assist me to get another vehicle for the same affordable price and assurance of safe driving and longer-life motor maintenance.

DANGEROUS, DANGEROUS, DANGEROUS. BEWARE - HannaAnderson123

DO NOT GO HERE, this dealership is DANGEROUS, UNSAFE and UNPROFESSIONAL. I went to this location three times in one week at the beginning of July. They ignored my concerns, refused to service my car (which is still under warranty) and asked that I take my dangerous car home. They do not care about your safety, they are comfortable with putting the LIVES OF THEIR CLIENT IN DANGER. I wanted to give them a chance to fix their behaviour and service, so instead of writing a review I answered their survey in detail (July 18, 2020). No one has gotten back to me. They do not care about your safety and they do not care to help you with your concerns. I came in three times, complained to the service manager (Scott Jarvis) who was disgustingly rude to me (both over the phone and in-person) and I further reach back out to the dealership by answering their survey (so they could better understand my concerns and work to improve on their services); however, I was ignored and dismissed yet again. If you would like to buy or service a dangerous car that could potentially put you in a fatal accident, please go here.

Gave this dealership my car for a repair, they did not... - Imtiaz

Gave this dealership my car for a repair, they did not lock the doors and someone gained access to my car, left trash everywhere, stole all of my belongings, and the dealership gave me back my car in this trashed condition. Dealership managers (James and Quaison) both deny it was their employees and showed no concern, blew me off. I asked them for security footage and they claimed they have no cameras at their dealership. I get the police involved, police find two cameras, and then the dealership says the cameras do not work. The owner of the dealership refuses to take my calls. I reach out to DAG Autogroup which this dealership is a part of, and their legal counsel Ilan Mints basically mocks me and show no concern either. I filed a small claims court claim against this dealership, Very unprofessional, and they refuse to take ownership of their mistake and remind their employees to lock customers cars. You can google 'downtown hyundai ransacked' for the full story I posted online

Drop off car at Grimsby Hyundai and head into sales area,... - Gerry Moretuzzo

Drop off car at Grimsby Hyundai and head into sales area, Dakota jumps out of his office and says “Hey Ger how about our Leafs!!!!!” Can’t beat the friendly atmosphere in the whole place. Service appointments always on time, car always washed !! No brainer !

Milton Hyundai is worth the 45 minute drive it takes me... - lintoth1

Milton Hyundai is worth the 45 minute drive it takes me to get there. Not only was it a recommended dealer when I bought my car a few years ago but for the service since the have: been willing to go the extra mile, they show a high degree of consideration towards customers and display an unfailing collegiality between coworkers.

I have been extremely happy with the dealership. This is... - carolking1

I have been extremely happy with the dealership. This is my second Hyundai. That speaks for itself. Sean Wilson has always been very helpful. He answers emails promptly and is always courteous and friendly. He is happy to explain features of a new model and is very patient. The receptionist is super friendly, always courteous and helpful. The service department is efficient and thorough. I absolutely love my Hyundai and am always recommending the dealership to others.. I have had two total hip replacements and find the seats very comfortable. Since I do all the driving now I really appreciate the extension on the driver's seat plus all the extra features of the Santa Fe.

Change In Ownership, Change In Attitude - W Clark

I recently took our Santa Fe in for a recall and was disappointed in the lack of help in the service booking area. Use to be two people, now one. Shortly after leaving our car for a replacement part/inspection, I receive a call that the car needs new rotors on the back because they are "rusty". Now every rotor rusts on the edges but that does not mean it needs replacing. That was intended to grab money while the car was in their hands. This dealership is hurting and senior sales people have left along with other staff that made this dealership work. I believe something really wrong is going on here and for that reason I am going to drive to London or Stratford for our next purchase/service.

Horrible service. Very unprofessional. Least... - ks

Horrible service. Very unprofessional. Least accommodating dealership I’ve been to with the worst staff. Have taken my vehicle back SIX times for the same problem they can’t seem to fix.

Had my car serviced today at Thornhill Hyundai with Mimi... - Dave G.

Had my car serviced today at Thornhill Hyundai with Mimi and Salar! Safe clean environment! Excellent service! Salar went over the top with my expectations! I couldn't be any happier with the results! Highly recommend!

I have had many visits to this dealership and always... - richsonke@icloud.com

I have had many visits to this dealership and always leave happy. Purchased two vehicles without any worry and have no regrets about having them serviced there for the last three years. Loyalty program is excellent. I can’t wait to get my next new car!

I had a great experience servicing my Hyundai 2018 Tucson... - Mahesh

I had a great experience servicing my Hyundai 2018 Tucson at the dealership this Saturday. Harry Singh, was very friendly and quick in handling the service.

My car had to go in for a recall today. we made the... - AJJA11

My car had to go in for a recall today. we made the appointment Monday for 9:00 today. I was there promptly at 9:00. The service adviser told me he needed the car until at least 11:00 to do the required work. The car never got taken inside until 10:20. Why book for 9:00 and not get to the car until 10:20? I wasn't the only one waiting with the same questions. This service department has gone rapidly downhill since the departure of Jody Clarke. If this is the new standard, I will not be returning. There are alternatives.

We have been a customer of this dealership for almost 4... - Ricky-Annie

We have been a customer of this dealership for almost 4 years now and customer service is always friendly and personal. Keep up the great work!

Easy access to booking an appointment and always on time.... - aavilla

Easy access to booking an appointment and always on time. Always a pleasure dealing with you Adam Perry. Congratulations for a job well done every time….

I recently had my 2015 Elantra in and the lower part of... - westy64

I recently had my 2015 Elantra in and the lower part of my engine needed replaced. I was initially worried that I would have trouble getting it repaired at no cost through either Hyundai Canada or my extended warranty ( it was covered through Hyundai Canada) From my first phone call and visit everyone at Attrell went above and beyond. I was pleasantly surprised at how quickly the repairs took especially at this crazy time( COVID ) I would definitely recommend this dealership to anyone in the area.

Service department took advantage of me. moved wiring... - Goaliemom31

Service department took advantage of me. moved wiring without my consent so that I can’t repair my lift gate on my own. They should have consulted me first about relocating the wiring. The excuse was that the wires could get damaged, but with the vehicle being outside of warranty that still should have been my choice The service department should do the right thing by a wronged customer.

My wife and I am very happy with with our 2017 Elantra.... - morymanor

My wife and I am very happy with with our 2017 Elantra. It's dependable, looks good, great on gas and is a very comfortable car to drive.

I had a bad experience with the customer care but... - Mc

I had a bad experience with the customer care but the Regional manager - Collin myers came in to solve the issue with great professionalism and he was very helpful.