AutoValue Hyundai Niagara Falls - Service Centre

Was the most customer friendly dealership I have ever dealt with. Tina Kennedy went above and beyond the level of service expected. Took care of my problem in great time and at no charge to me. Very glad I went to this dealership. They actually do treat you like family and wash your car and leave a box of smarties in your car to boot.

The service at autovalue Hyundai is awesome. Both Traie, and Brian are Awesome. They both worked with me and Explained so much. Traie went over leaps and Bounds to find the Colour I was wanting. Brian put together a awesome package for me and I’m completely covered. Definitely Well taken care of. I now own a 2019 Veloster Turbo Tech. One happy guy right here. I also feel super safe in my new Car.

I had a great experience at the dealership for my 3rd oil change on my 2018 ioniq. Washes the car and left complimentary smarties in the cup holder. Great people and someone time.

our service rep Tina did an incredible job! great comunication with job prgress, went the extra mile to make sure i was comfortable during the small waiting period (wifi, coffee, cookies) extemly friendly enviroinment on top the job was comleted in record timing!

Karen was great from the very beginning. I had to have a part replaced in my car and was dealing with a very busy work schedule. She communicated closely with me regarding when the parts would be in and when my car could be brought in for repair. She was able to accommodate my schedule. She answered all of my questions patiently. She was very reassuring and even generously arranged for a rental car during the repair. I greatly appreciate the service and would recommend Karen and the auto value dealership to anyone.

Thursday I attended a conference and my Hyandai broke down. It really caught me off guard as my car is only 2 years old. Being out of town, I was also concerned if they could fix it in time for me to return home. From the moment I entered the door, to the very last minute I was ready to drive away (with a thank you box of smarties on my dash) I was treated like a VIP. Karen made sure I was at ease and assured me everything would be taken care of. The car was ready even earlier than I anticipated. These days when you bring you car in they no loger was it, but here they "gave my car a bath", which was another added touch I did not expect. Although I live in Brampton, I would actually arrange my shopping trips to the outlet in conjunction with service times just to come back!

My wife and I were so impressed with Tina's exceptional customer care, absolutely unbelievable. It’s so rare to find someone who is so genuine and caring. We had an issue with our car and we had to get it repaired. She made sure everything went through without a hitch and with such ease. She also made sure there was a loaner car there for us. If we could only find this service everywhere life would be great! Tina made sure everything went ahead seamless. We just can't praise her enough. And as for the 5 stars that would not do it she should get 25 stars. Colin

My visit was amazing, I was greeted promptly and warmly, my vehicle was serviced in the time stated and couldn't be happier. Il be booking again in the future.

Thank you for the great service ,at my last oil change, as always great service , look forward to coming back Thank you for all your help and information Paulette

I was in a real dilemma on Friday. My car stopped working and I was in another city. I was in a panic. I called the dealership service department. Tina Kennedy calmed me down and took control. She booked an appointment and said they would wait for my car to turn up. When I got there Tina was so nice and made sure my car got in. She worked hard to please me. Thanks Tina for the great service. It’s appreciated! Jo Ann Worrall