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AutoValue Hyundai Niagara Falls - Service Centre

5.0

125 Lifetime Service Reviews

4060 Montrose Road , Niagara Falls, Ontario L2H 1J9

125 Reviews of AutoValue Hyundai Niagara Falls - Service Center

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September 08, 2019

"Went above and beyond"

- Larry G

Jane recently took care of my 2016 Sonata Hybrid that needed a transmission replaced under warranty. Made sure I had a rental car and kept me informed all along the way. Superior service!

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Yes
Employees Worked With
April 13, 2019

"My service at Auto Value Hyundai in Niagara Falls"

- Greg

Was the most customer friendly dealership I have ever dealt with. Tina Kennedy went above and beyond the level of service expected. Took care of my problem in great time and at no charge to me. Very glad I went to this dealership. They actually do treat you like family and wash your car and leave a box of smarties in your car to boot.

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Yes
Employees Worked With
March 31, 2019

"Awesome Service"

- WafflesTheCat101

The service at autovalue Hyundai is awesome. Both Traie, and Brian are Awesome. They both worked with me and Explained so much. Traie went over leaps and Bounds to find the Colour I was wanting. Brian put together a awesome package for me and I’m completely covered. Definitely Well taken care of. I now own a 2019 Veloster Turbo Tech. One happy guy right here. I also feel super safe in my new Car.

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Recommend Dealer
Yes
Employees Worked With
Traie Shirley, Brian Waugh
March 14, 2019

"Oil change"

- Saturncurtis

I had a great experience at the dealership for my 3rd oil change on my 2018 ioniq. Washes the car and left complimentary smarties in the cup holder. Great people and someone time.

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Yes
Employees Worked With
March 14, 2019

"exceptional service"

- Mathew.d

our service rep Tina did an incredible job! great comunication with job prgress, went the extra mile to make sure i was comfortable during the small waiting period (wifi, coffee, cookies) extemly friendly enviroinment on top the job was comleted in record timing!

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Yes
Employees Worked With
March 09, 2019

"Wonderful customer service!"

- EssGee1

Karen was great from the very beginning. I had to have a part replaced in my car and was dealing with a very busy work schedule. She communicated closely with me regarding when the parts would be in and when my car could be brought in for repair. She was able to accommodate my schedule. She answered all of my questions patiently. She was very reassuring and even generously arranged for a rental car during the repair. I greatly appreciate the service and would recommend Karen and the auto value dealership to anyone.

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Recommend Dealer
Yes
Employees Worked With
Karen Fitzpatrick
February 17, 2019

"Best customer service - It's worth the drive to Niagara!"

- mforbes

Thursday I attended a conference and my Hyandai broke down. It really caught me off guard as my car is only 2 years old. Being out of town, I was also concerned if they could fix it in time for me to return home. From the moment I entered the door, to the very last minute I was ready to drive away (with a thank you box of smarties on my dash) I was treated like a VIP. Karen made sure I was at ease and assured me everything would be taken care of. The car was ready even earlier than I anticipated. These days when you bring you car in they no loger was it, but here they "gave my car a bath", which was another added touch I did not expect. Although I live in Brampton, I would actually arrange my shopping trips to the outlet in conjunction with service times just to come back!

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Recommend Dealer
Yes
Employees Worked With
Karen A. as well as two different courtesy drivers
January 18, 2019

"The best customer serivce experience ever!"

- Colin77

My wife and I were so impressed with Tina's exceptional customer care, absolutely unbelievable. It’s so rare to find someone who is so genuine and caring. We had an issue with our car and we had to get it repaired. She made sure everything went through without a hitch and with such ease. She also made sure there was a loaner car there for us. If we could only find this service everywhere life would be great! Tina made sure everything went ahead seamless. We just can't praise her enough. And as for the 5 stars that would not do it she should get 25 stars. Colin

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Yes
Employees Worked With
November 23, 2018

"Fantastic Service!!"

- Rosie48

My visit was amazing, I was greeted promptly and warmly, my vehicle was serviced in the time stated and couldn't be happier. Il be booking again in the future.

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Yes
Employees Worked With
October 25, 2018

"Updated me on when it would be best to put snow tires on "

- Newfan

Thank you for the great service ,at my last oil change, as always great service , look forward to coming back Thank you for all your help and information Paulette

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Recommend Dealer
Yes
Employees Worked With
Paulette Ferreira, Sheri Stacey
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