AutoValue Hyundai Niagara Falls - Service Centre

I purchased my 2017 Elantra at this particular dealership. I drive from Oakville to Niagara Falls to get it serviced because I feel like a valued customer. Jane always takes good care of me and goes above and beyond to make sure I’m a satisfied customer . This is the dealership where I will purchase my next car. I highly recommend AutoValue Hyundai

When I bought my car, the sales team was great. Now that I bring the vehicle in for regular maintenance, I have had the privilege of dealing with Tina in several visits, and she is fabulous. Knowledgeable and friendly throughout the service. Would definitely recommend this dealership!

Had an issue driving home this afternoon when a scraping noise started. Stopped in to Autovalue as I was near by when this occurred. Tina immediately looked at it and got a technician. We found a walnut wedged in the brake caliper causing the noise. Problem solved in a couple minutes and no charge!

Jane recently took care of my 2016 Sonata Hybrid that needed a transmission replaced under warranty. Made sure I had a rental car and kept me informed all along the way. Superior service!

Was the most customer friendly dealership I have ever dealt with. Tina Kennedy went above and beyond the level of service expected. Took care of my problem in great time and at no charge to me. Very glad I went to this dealership. They actually do treat you like family and wash your car and leave a box of smarties in your car to boot.

The service at autovalue Hyundai is awesome. Both Traie, and Brian are Awesome. They both worked with me and Explained so much. Traie went over leaps and Bounds to find the Colour I was wanting. Brian put together a awesome package for me and I’m completely covered. Definitely Well taken care of. I now own a 2019 Veloster Turbo Tech. One happy guy right here. I also feel super safe in my new Car.

I had a great experience at the dealership for my 3rd oil change on my 2018 ioniq. Washes the car and left complimentary smarties in the cup holder. Great people and someone time.

our service rep Tina did an incredible job! great comunication with job prgress, went the extra mile to make sure i was comfortable during the small waiting period (wifi, coffee, cookies) extemly friendly enviroinment on top the job was comleted in record timing!

Karen was great from the very beginning. I had to have a part replaced in my car and was dealing with a very busy work schedule. She communicated closely with me regarding when the parts would be in and when my car could be brought in for repair. She was able to accommodate my schedule. She answered all of my questions patiently. She was very reassuring and even generously arranged for a rental car during the repair. I greatly appreciate the service and would recommend Karen and the auto value dealership to anyone.

Thursday I attended a conference and my Hyandai broke down. It really caught me off guard as my car is only 2 years old. Being out of town, I was also concerned if they could fix it in time for me to return home. From the moment I entered the door, to the very last minute I was ready to drive away (with a thank you box of smarties on my dash) I was treated like a VIP. Karen made sure I was at ease and assured me everything would be taken care of. The car was ready even earlier than I anticipated. These days when you bring you car in they no loger was it, but here they "gave my car a bath", which was another added touch I did not expect. Although I live in Brampton, I would actually arrange my shopping trips to the outlet in conjunction with service times just to come back!