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AutoValue Hyundai Niagara Falls - Service Center

Niagara Falls, ON

4.8
136 Reviews

136 Reviews of AutoValue Hyundai Niagara Falls - Service Center

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September 14, 2021

"Have purchased 3 vehicles and book all my servicing here..."

- bogey1961

Have purchased 3 vehicles and book all my servicing here because of the friendly family like atmosphere. They always make me feel like a VIP.

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Recommend Dealer
Yes
Employees Worked With
August 12, 2021

"I am coming to this agency for my all services. I started..."

- Ankush Singla

I am coming to this agency for my all services. I started facing an issue with my car when i was at 10,000 km. Firstly, they are unable to identify the issue, than they order car muffler. After replacement the muffler. I still had same issue this time they order Air Conditioner Compressor. After replacing that, I still had the same issue. So, they change my transmission. Still had the same issue. After they replace muffler again. Still my issue was not resolved. Now at 72,000 they finally found the issue they said there is manufacturing default in Rear diffuser of AWD. So what you think about there technicians, who can’t identify the issue. Moreover, they left open the glove box screws after changing the Air Filter.

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Recommend Dealer
No
Employees Worked With
August 09, 2021

"Regardless of an appointment, Tina Kennedy is by far the..."

- Stewy

Regardless of an appointment, Tina Kennedy is by far the best employee, year after year. Have had to come in on a couple of occasions without an appointment and she works tirelessly at giving exceptional customer service . The only reason I come back is because she makes me feel valued.

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Recommend Dealer
Yes
Employees Worked With
June 03, 2021

"Recently bought a used Tucson and my first visit at..."

- crenshaw

Recently bought a used Tucson and my first visit at Autovalue Hyundai was great!!! Tina, my service advisor was excellent!!! Very knowledgeable and attentive!!! Superior customer service!!!! Would definitely recommend this dealership

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Recommend Dealer
Yes
Employees Worked With
May 20, 2021

"Engine failed, didn't know what to do because I didn't..."

- bobbytran

Engine failed, didn't know what to do because I didn't get my oil changes done at the dealership. Tina guided me through the whole process turning a terrible situation into a pretty pleasant one. Thank you so much Tina!

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Recommend Dealer
Yes
Employees Worked With
April 18, 2021

"I have purchased a second car from this Hyundai..."

- rosemariec

I have purchased a second car from this Hyundai dealership because of their exceptional service,friendly staff and complete dedication to their customers. My experience with this firm has always been 5 stars.

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Recommend Dealer
Yes
Employees Worked With
April 14, 2021

"I was truly amazed by the service I received from this..."

- dorothywitusik

I was truly amazed by the service I received from this Hyundai dealership. Thank you so very much, especially the service manager. He had my back covered 100% I will definitely go back and continue doing business with this company.

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Recommend Dealer
Yes
Employees Worked With
March 18, 2021

"The staff is so amazing here. This was a very smooth..."

- melissasomji

The staff is so amazing here. This was a very smooth process beginning to end. I would like to give high praise to Tina Kennedy. She seemed to take care and interest in what was going on with our vehicle and kept us updated. The whole process was customer focused, engaged and transparent. She was very knowledgable and empathized with us. We were from out of the area and she provided us with nearby restaurant while we waited for information, options on rentals and ways Hyundai may be able to assist us in fixing our broken car. She remained always in contact during the process and we received exceptional service from Hyundai because of her work and dedication. We will make the drive back to this location to have work completed on our car, because of the exceptional service we recieved. These guys truly go above and beyond and deserve recognition.

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Recommend Dealer
Yes
Employees Worked With
November 18, 2019

"I purchased my 2017 Elantra at this particular..."

- bgaudet

I purchased my 2017 Elantra at this particular dealership. I drive from Oakville to Niagara Falls to get it serviced because I feel like a valued customer. Jane always takes good care of me and goes above and beyond to make sure I’m a satisfied customer . This is the dealership where I will purchase my next car. I highly recommend AutoValue Hyundai

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Marianne Whalen , Jane Foley
October 29, 2019

"When I bought my car, the sales team was great. Now that..."

- Mel

When I bought my car, the sales team was great. Now that I bring the vehicle in for regular maintenance, I have had the privilege of dealing with Tina in several visits, and she is fabulous. Knowledgeable and friendly throughout the service. Would definitely recommend this dealership!

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : David Kaluba
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