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The help I received from Bobby Milanakis is second to... - IMRAAN LACHPORIA
The help I received from Bobby Milanakis is second to none as always. It’s why I continue to purchase from Parkview. I think I’m on vehicle 6 or 7 now.
My family has been enjoying the great service from BMW... - email@example.com
My family has been enjoying the great service from BMW Markham for more than 15 years. It is a very great experience to buy our BMW cars and enjoy the after-sales service through BMW Markham. They treat us like the family members! We thanks them very much!
Tim and his team are amazing. Everything is always... - Mary
Tim and his team are amazing. Everything is always perfect when completed. Very welcoming and thorough at their job. Recommend them. Excellent work. Work always done on time. Vehicle always clean and neat when work is complete.
A big thank you to Dean, and Rad and Rob . They assisted... - Mimi
A big thank you to Dean, and Rad and Rob . They assisted us immediately when we needed quick help when we accidentally locked our own car doors.
They were serious , professional and very helpful. They didn't make us look bad or foolish. Thank you
Oil change maintenance - Andre
The dealer contacted me notifying that was time for the 1st oil change and the process of scheduling was easy and accommodated my schedule - fast service request.
Very professional service from the time I brought the car, wait for the service, and received it back, washed and clean.
My overall experience was excellent.
My service visit was easy and quick .Budds BMW Oakville... - Zack V
My service visit was easy and quick .Budds BMW Oakville provides maximal professional experience. I dealt with Cassandra Gavin who was expedient, accurate, and courteous .
Excellent service. Gina service adviser is very... - Kazilahi
Excellent service. Gina service adviser is very professional and courteous.
She is a credit to her clients and Maranallo dealership.
Above all she is a credit to herself.
Poor customer service . Service appointment person wasn’t... - Fm
Poor customer service . Service appointment person wasn’t helpful and very unpleasant. And it wasn’t for the first time I’ve been experienced this. Have complained about the same person but still no change. I’ve decided not to go to this location again.
Impeccable service from all members of the staff. Clayton... - marie_claude1407
Impeccable service from all members of the staff. Clayton was a joy to deal with and I'm totally happy with my new Beamer. Definitely a 5 star dealership and I would highly recommend Elite BMW.
Car was in for scheduled maintenance, brake fluid flush,... - Charlie
Car was in for scheduled maintenance, brake fluid flush, engine oil and filter and any other included service.
All work was completed as explained and on time. Car was also washed upon completion.
Always considerate of my time and arranging days for the... - M5
Always considerate of my time and arranging days for the car to go in for its annual maintenance. They looked after the car and it is running perfectly at 15 years old. Some items needed replacing and this was done efficiently and the results driving the car are noticeably improved. Thank you to Martin and the team again.
Flexible with scheduling time for services. Although the... - kchan88
Flexible with scheduling time for services. Although the services representative provides a concise description of the state of the vehicle and what has been performed to it, I wish they could bring back the short video feature.
When I originally purchased my vehicle in 2018 the dealer... - ride2live
When I originally purchased my vehicle in 2018 the dealer was very courteous and welcoming. The vehicle was beautiful and has been a pleasure to drive for the past 2 1/2 years. Hence BMW is a very well made vehicle. The dealer on the other hand , not so much. My vehicle included servicing for 4 years, basically oil changes anything else extra. I dropped my vehicle for an oil change as I have done before and when I returned to pick it up the paint finish was completely tarnished. The clear coat has been scratched all over basically due to their incompetent handling of the vehicle while giving me a complementary car wash which I now had wished that I turned down. The scratches go up and down left and right basically a complete disaster. I asked the service advisor David Lui how we could make this right and his service manager John Kim treated me like garbage and refused to even look at the vehicle or apologize and even discuss the idea that a mistake may have been made. He asked me to leave and implied it was normal for black cars to have there clear coats tarnished after a wash. I believe they may have washed my vehicle with a broom stick and power wash. I have meticulously maintained my vehicle by touch less car washes a microfiber waxing and now because of incompetence and lack of integrity in acknowledging the damage down to my vehicle, I am left with a vehicle that looks older then my 13 year old pickup. I am now looking for some monetary recourse as a result of their refusal to make things right. Shop at another BMW dealer if you wish to purchase from this brand otherwise you will have to deal with people of no integrity basically they don't care about you just your money.
From my recent experience - plain and simple the service... - xx
From my recent experience - plain and simple the service department is a rip off. The coolant return hose cracked on my 2013 335 (150,00km) while driving in Bloor West two days before Christmas 2020. I am surprised that this hose cracked, I would expect that it would be made of better material on a BMW. Not having much of an option I had the car towed to Endras, which is close to where I live. On Dec 28th, I was told and given a whole bunch of reasons for the cost of the repair +/- $700?????. This to replace a cheap plastic hose that takes less then 30min of work. I told them that I was not happy, so they dropped the price to a generous +/- $600. Not having a choice due to pandemic as many places are closed and being Christmas, plus I needed a car, I agreed. That afternoon the car was ready. After talking to the mechanic and having him show me exactly what the work entailed, they dropped the price to $494.36 (total parts, labour and tax), which, after doing some research, is still about $300 above what is reasonable for the work performed. How is that at a whim they can drop the price $200 but would feel comfortable charging $700? I am aware dealers typically charge more then other mechanics, which I am ok with and understand as they do offer other services, but $500 more on a simple job, that I do not understand. And no, the price did not include towing fees.