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Pfaff BMW

Mississauga, ON

Overview
Reviews
4.5
219 Reviews
Call Dealership (888) 773-9293
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4505 Dixie Rd

Mississauga, ON

L4W 5K3

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Showing 111 service reviews

October 17, 2026

Mark who serviced my car was amazing did it fast and efficient was also kind More

by Ritu bassan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Oct 19, 2026 -

Pfaff BMW responded

Ritu, thank you for your five-star review! We're happy to hear Mark provided kind, fast, and efficient service while taking great care of your vehicle at Pfaff BMW. We look forward to welcoming you back for your future service needs.

October 16, 2026

Always have a great experience with the service department at Pfaff BMW. They keep me informed throughout the entire process of servicing my car. And they do in the timeframe they say it will happe More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Oct 19, 2026 -

Pfaff BMW responded

Kevin, we're glad to hear you've consistently had great experiences with the service department at Pfaff BMW. Keeping our customers informed and delivering on our commitments are incredibly important to our team. We appreciate your recommendation and look forward to assisting you again. Until then, safe travels!

October 16, 2026

Love the new look of the building. The associates in parts department was very courteous. More

by Wayne Wells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
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Oct 19, 2026 -

Pfaff BMW responded

We love seeing feedback like this! We're glad you're enjoying the new look of the dealership, and it's wonderful to hear our parts department team provided such courteous service. Thank you for the kind words and for choosing Pfaff BMW!

October 16, 2026

happy with service, technician explained the condition through a short video.Timely service. Overall Iam happy with the service team. More

by sumishra2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark.V
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Oct 19, 2026 -

Pfaff BMW responded

Thank you for sharing your feedback about our team! We appreciate your support and hope to see you back at Pfaff BMW Service Center in the future. Safe travels!

Oct 19, 2026 -

Pfaff BMW responded

Thank you for sharing your feedback about our team! We appreciate your support and hope to see you back at Pfaff BMW Service Center in the future. Safe travels!

October 15, 2026

Service technician is very helpful and knowledgeable. We were provided a video of our car’s service to understand what was done. More

by Colleen Soh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin
Print
Oct 16, 2026 -

Pfaff BMW responded

Being able to see what’s happening with your vehicle can make a big difference during a service visit. Colleen, we’re happy the video provided that extra clarity and that our technician was there to answer your questions. Thank you for trusting Pfaff BMW!

July 31, 2025

Long repair time and no replacement vehicle, hard to reach service department for answers and resolution. More

by A.M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M.V
Print
Aug 04, 2025 -

Pfaff BMW responded

Hello, I apologize for the inconvenience you experienced with our service department. We strive to provide timely repairs and better communication, so it's disappointing to hear this feedback. Please reach out if you'd like further assistance or have any questions. Thank you, Yasir Al-Sheraidah - Service Manager - 905-366-3340

June 14, 2025

Both sales and service personnel are easy to deal with and accommodating to any needs or questions I may have. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not known
Print
Jun 16, 2025 -

Pfaff BMW responded

Joe, it’s great to know that both our sales and service teams made your experience easy and accommodating. Thank you for choosing Pfaff BMW—we look forward to assisting you again!

June 02, 2025

My Favourite dearlership, the staff is all friendly and you always get the work done here ! More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casper
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Jun 03, 2025 -

Pfaff BMW responded

Alex, it's awesome to hear that Pfaff BMW is your favorite! We're glad the friendly staff and dependable service keep you coming back — see you next time!

April 01, 2025

Great service, good timing and very professional, please keep it up all the time. Thanks More

by Dr.dawehr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Print
Apr 02, 2025 -

Pfaff BMW responded

Thank you for your great feedback! We're thrilled to hear that you had a positive experience at Pfaff BMW. We truly appreciate your kind words and will continue to strive for excellent service every time. Looking forward to your next visit!

March 27, 2025

Service was done smoothly by my service provider Jon Ng and best part is there was drop off and pick up. More

by Susmita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Ng
Print
Mar 28, 2025 -

Pfaff BMW responded

It’s wonderful to hear that your service experience went smoothly, Susmita! We’re so glad Jon Ng could take care of everything for you, and that the drop-off and pick-up service made it even more convenient. Looking forward to assisting you again in the future!

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