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Budds' BMW Oakville - Service Centre

4.5

320 Lifetime Service Reviews

2454 South Service Road West, Oakville, Ontario L6L 5M9

320 Reviews of Budds' BMW Oakville - Service Centre

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August 23, 2019

"quick service"

- rclo

quick, efficient service. My front tire ruptured on Hwy 401. Budds provided a loaner and had 2 drivers to deliver the car and picked up my key from my office. Very impressed! Friendly service.

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Yes
Employees Worked With
August 23, 2019

"A great team at a fantastic dealership!"

- KB

I've been taking my 2014 BMW to Budds' for service since I bought it in 2017. My only regret is that I didn't buy the car from them directly! Every visit, I'm greeted by a pleasant staff member, directed to the lounge (with coffee, fruit tray, pastries, WiFi, massage chairs... it's a lovely place to be!) and met by an advisor. At my latest experience, I had the pleasure of working with Alex. He was kind, pleasant and took the time to explain the work to be done on my vehicle, as well as the cost. I would highly recommend Budds' BMW and Alex Hoch.

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Yes
Employees Worked With
Other Employees : (I don't know the names of the ladies at the reception desk- they're lovely)
August 20, 2019

"Tire Repair"

- MMMMMM5

I had my left rear tire repaired a couple months ago and found i was still losing air. I had a day off and called the dealership to see if I could get my car in on short notice. They were very accommodating and took my car right away - they drove me home and when the car was done they came to pick me up. Tire is holding air perfectly now. Thanks for being so flexible (even though your shop was full!

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Yes
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Aug 22, 2019 -

Budds' BMW Oakville responded

Mmmmmm5, thanks for your praise and kind comments about our team.

August 20, 2019

"Awesome experience!"

- Dannyj88

From the moment they took my call the staff was patient and courteous. Car was repaired and delivered on time after difficult repair. People greet you when you come to the dealership, and if you have stuff to move from your rental into your car they help you all the way. Great experience definitely will bring my car back to Budd's for service.

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Yes
Employees Worked With
Other Employees : Stevie
Aug 22, 2019 -

Budds' BMW Oakville responded

Dannyj88, thank you for sharing your positive experience!

August 11, 2019

"Maintenance excellence and vast motorcycle knowledge"

- roberth

Maintenance excellence and vast motorcycle knowledge. Worked well to fit my new tires repair into everyone busy scheduled. Beautiful shop. And my wife thought I'd bought a new bike because it was detailed so well after the repair. Two thumbs up!

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Yes
Employees Worked With
Budds' BMW Motorrad - John Parker, Dominick LeSaux and their team
Aug 14, 2019 -

Budds' BMW Oakville responded

Roberth, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

August 11, 2019

"Service "

- Dc1959

Timing and work was great. A couple little things weren’t addressed but overall good work. Would have been nice to have them done and not have to arrange to go back.

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Yes
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Aug 14, 2019 -

Budds' BMW Oakville responded

Dc1959, thank you for sharing your positive experience!

August 02, 2019

"Professional and efficient! "

- Ecordeiro408

The service rendered by Alex and his team at Budds BMW was exactly the quality BMW customers forge loyalty from. The level of efficiency and professionalism - despite my just dropping in before a last minute road trip - was truly valued and much appreciated. Thanks again!

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Yes
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Aug 02, 2019 -

Budds' BMW Oakville responded

Hi Ecordeiro408, thank you so much for your positive comments about Budds' BMW Oakville!

August 01, 2019

"Great service as always"

- deepbalaman

The service for replacing my brake pads and rotors was great and timely. As always, Raja was always helpful and thoughtful. He goes the extra mile to make sure customer care is his priority. Work was done well and car was cleaned properly without even requesting for a car wash. Well done Budds and Raja, keep the good work going..

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Yes
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Aug 02, 2019 -

Budds' BMW Oakville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 01, 2019

"Robert Stahr"

- MIchelleB

i made the mistake of letting an outside auto repair shop attempt a repair my M3. I had so many issue after getting my car back. Thank you to Budds BMW for making it good as new. Lesson learned......I will NEVER take my car anywhere again except Budds BMW. Robert Stahr was a great advisor. Michelle B

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Yes
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Aug 02, 2019 -

Budds' BMW Oakville responded

Michelleb, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Budds' BMW Oakville.

August 01, 2019

"Service"

- B.M.W.

Nice and friendly employees at service department. Prompt and quick service speed. Easy access and convenient location since the dealership is located close to highway.

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Yes
Employees Worked With
Aug 02, 2019 -

Budds' BMW Oakville responded

We appreciate your positive review about your recent experience with us!

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