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Budds' BMW Oakville - Service Centre

4.5

342 Lifetime Service Reviews

2454 South Service Road West, Oakville, Ontario L6L 5M9

342 Reviews of Budds' BMW Oakville - Service Centre

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September 12, 2019

"Quality work quickly"

- Codydawg

Enjoyed my visit looking at new bikes while mine was in the service department. All staff were frendly and provided good information on all topics. Staff is well informed and all took the time to answer any questions I had about my bike and/or the new model's.

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Recommend Dealer
Yes
Employees Worked With
John motorrad
September 11, 2019

"Service "

- omar876

Alex Hoch handled my service to my BMW 750 he was excellent, asked him to have me finished and out by a certain and he managed to to that with time to spare. He was professional polite and and explained everything to me so I know what was happening and not left in the dark. Thank you for the great service.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Alex Hoch
Sep 12, 2019 -

Budds' BMW Oakville responded

Hello Omar876, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 10, 2019

"Regular maintenance "

- Bt

Budd's BMW reaches out to schedule an appointment. Offered rides to and from and were informative and courteous throughout. Car was delivered back cleaned with detailed work order with comments.

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Yes
Employees Worked With
Sep 12, 2019 -

Budds' BMW Oakville responded

Bt, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Budds' BMW Oakville.

September 10, 2019

"Motorcycle service"

- Skid

First experience at Budds. John Park shop manager is full of very useful knowledge and advice. Look forward to many years of service with them

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Recommend Dealer
Yes
Employees Worked With
John Park
Sep 12, 2019 -

Budds' BMW Oakville responded

Skid, thank you for your kind words and this wonderful review!

September 09, 2019

"Very Professional "

- GT1600

All in all the service was great, no unexpected expenses, staff was exceptionally helpful and my motorcycle was repaired on time. Thanks to the Motorrad team in Oakville!

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Yes
Employees Worked With
John Parker
Sep 10, 2019 -

Budds' BMW Oakville responded

Gt1600, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Budds' BMW Oakville.

September 08, 2019

"Great customer service "

- 135i GUY

The way they have the customer service staff manage a service call from when you drive in to when you leave is a great professional process. No one likes to have a broken car but you know they will communicate with you the issues and potential costs up front so there are no surprises when it comes time to pay the bill!

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Recommend Dealer
Yes
Employees Worked With
Sep 10, 2019 -

Budds' BMW Oakville responded

Hi 135i Guy, thank you so much for your positive comments about Budds' BMW Oakville!

September 08, 2019

"Budds service"

- Kp

I have been a custoner of budds for 3 years now. They have never dissappointed me and always taken care of my needs.. thank u guys.. ur amazing.. keep doing good work

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Yes
Employees Worked With
Sep 10, 2019 -

Budds' BMW Oakville responded

Hi Kp, we are very happy to have provided you with such a positive experience!

September 04, 2019

"Scheduled Service"

- Bruce

Great service from Alex and the Budds team. They were able to take care of additional items while my SUV was in for scheduled service.

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Yes
Employees Worked With
Sep 06, 2019 -

Budds' BMW Oakville responded

Bruce, thank you for your kind review; we are happy to pass along your comments to the team here at Budds' BMW Oakville!

August 31, 2019

"Excellent Customer Service"

- rajghose

My vehicle BMW X3 2018 gave me a lot of problems with its electronics. Mr. H. Xu was very accommodating and helpful. The only thing I want to add is that I'm very disappointed with this vehicle. The electronic problems were not only annoying but at the same time very dangerous. I've never experienced this sort of problems with my previous BMW's since 2001. Hope you understand my situation.

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Recommend Dealer
Yes
Employees Worked With
Sep 06, 2019 -

Budds' BMW Oakville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

August 29, 2019

"Rare case of exceeding expectations"

- BMWcarandbikeowner

The entire experience of booking, test driving and vehicle pickup was superb. The BMW i3 also exceeded expectations so far and looking forward to a full season of use. Product specialist Robert Biro went above and beyond to explain the various complex features of the i3. Mush is a fellow automotive enthusiast and it shows... Bottomline: I would buy another vehicle from Budd's BMW. J.W.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Robert Biro
Sep 06, 2019 -

Budds' BMW Oakville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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