Budds' BMW Oakville

My current BMW has lots of small problems that keep returning. I would not overly mind, but the dealer in Oakville “Budds” is awful... service desk guys are rude; the simple repairs under warranty tak returning. I would not overly mind, but the dealer in Oakville “Budds” is awful... service desk guys are rude; the simple repairs under warranty take days. What is worse, if you bought the car from any other BMW dealer, you are a second class case... High charges for replacement vehicle, last in the queue for repairs and forget getting the feeling you are a valued customer. I guess the days of winning new customer at Oakville are over and they just focus on repeat business and ensuring they keep current customers happy. If anybody has a good dealer in Toronto let me know... be happy to take the car here...! Oh BMW Canada..... The feedback I have from them is really clear, they import the vehicle only and the dealers are a private network of which they have little control - nice way to protect your brand in Canada BMW! I wish I could run my business like this... just import and sell to a private dealer network and wash my hands of product issues... maybe a new business model to try - I will call it the "rip off Canada business model for success" I think the MBA school is wrong... who needs brand protection and business values to succeed. Sorry little of topic with my rant… point is… BMW Budds are shocking avoid…! Not sure any dealer is any better… but I only have experience of those guys! More