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Customer service is excellent, staff is very... - Darryl L
Customer service is excellent, staff is very knowledgeable and helpful. They had my needs in their best interest. Would highly recommend dealing with this deelaership
Excellent - Sully7
The staff was great to deal with and the whole process was quick and easy. I would recommend Highland Ford to anyone and will be returning again for my next vehicle purchase.
I have been dealing with this company for the psst 20... - Ford F150 Review
I have been dealing with this company for the psst 20 years, during which time i have purchased 4 new vehicles... the sales team are trie professionals and have always treated me eith utmost respect .. i don't have one complaint after all these years/vehicles .. i've itilized the service department and purchased parts from the parts department, they are all committed to providing great service ..
Very helpful - Paulo
Had engine trouble travelling with a camper.
Very nice people to deal with and honest.
Found my engine trouble, they spent hours diagnosing problem and informed me it needed timing chains.
Very nice experience
Thanks - Donald Myatt
Found my vehicle on-line and to be competitively priced in comparison to other similar vehicles in Nova Scotia and Southern New Brunswick. The deal came down to the higher price I received for the car I traded compared to other dealers.. Staff was courteous and professional. Thanks to Malcolm Matheson for making the buying experience a good one.
Dishonest Service Recommendations. I was in for an oil... - Ford Customer
Dishonest Service Recommendations. I was in for an oil change and they let me know that the cabin air filter was dirty and should be replaced. I questioned them on this recommendations because I had just changed it myself several months earlier. After some back and forth, the service rep admitted that their technician didn't actually look at the cabin air filter and that the recommendation was based on the mileage.
My advice, get a second opinion on any 'extras' that they recommend.
Horrible service and service manager - FordToughGuy
The tech stripped 2 wheel studs on my new f150 and would not fix under warranty. Service manager is a complete xxxxxxx. I will never be back
I purchased a used vehicle from the dealership and they... - katiens
I purchased a used vehicle from the dealership and they put a new MVI sticker on it. Within a few months I had major mechanical repairs (totalling in the thousands) done at a different Ford dealership where they discovered a leak in the PTU that was noted to have been there for awhile , also the rotors were rusty and had grooves in them , the brakes pads were cracked and worn and brakes were grinding. I do not trust this dealership and I would not recommend them for purchase of used vehicles.
Awesome Customer Service with the service center, have a... - sheilakala1
Awesome Customer Service with the service center, have a recall to be completed and was updated on every aspect if there is something wrong or going to be an issue in the future!
Professional - Friendly - Positive Experience - Chris123
Recently purchased four (4) tires from Tri-County Ford. Very pleased with the price and quality. They installed, balanced tires and did the wheel alignment in a very appropriate time frame. Their service is always 2nd to none!! Thanks again Paul and Mike!!
Excellent - JanM
They are very reliable, efficient and competent. I rely on them, and have done so for seven years. Also, they communicate well with me, and respect my time.