Wish someone had forewarned me NEVER to go here. - Lost4Words
Dropped my vehicle off for a fairly simple issue that should have taken 5 days at most.
They Completely RUINED my truck. Constant struggles with management, constant calls to customer service that went unanswered. Owner does not stand behind his word. No help or remorse what so ever. 4 months later I get my truck back and it's damaged! What gives them the right to scratch up vehicles and pretend like nothing ever happened??? How this dealership remains open is beyond me. You have been warned .....Steer Clear of Hollis Ford.
Very helpful - Paulo
Had engine trouble travelling with a camper.
Very nice people to deal with and honest.
Found my engine trouble, they spent hours diagnosing problem and informed me it needed timing chains.
Very nice experience
Unexpected repair. - Betty Hughes
On my way to Bridgewater my tire pressure light came on so I preceded to Mosher Motors to see if they could check the tire for me. When they did I was told it was more than just air needed. One of the Service Managers took in the garage and and proceeded work on the tire only to discover I have picked up a screw along my travels. I was so thankful that they were able to repair it has they were extremely busy at the time. Over the years I have been dealing with Mosher Motors I have had excellent service and we have three Fords that go there for regular maintenance, our largest unit is a thirty foot motor home.
Excellent - JanM
They are very reliable, efficient and competent. I rely on them, and have done so for seven years. Also, they communicate well with me, and respect my time.
Fix Air Conditioner - Corinne Doucette
Was in with my Ford Explorer to get Air Conditioner repaired. Contacted Scott Fanning who took care of everything for me and made sure that I had a vehicle that had air condition while my Explorer was being repaired. I already recommended 5 people who were looking to buy a new Ford to Scott Fanning and everyone of them had positive comments about their experience with Scott. I would not be afraid to recommend Scott at this dealership to anyone. The staff in the Service department is also easy to deal with. Scott. thanks for going out of your way to assist me with my air conditioner problem during those hot summer days. Corinne Doucette
In for a recall ...awesome experience! - 12greg34
We arrived on time and were given the expected wait time. We were immediately offered a vehicle to use which allowed us to do our planned errands ahead of time. When we returned, vehicle was ready for us...really appreciated the ease of getting our service done as seamlessly as possible. Thanks Tri-County!
Tire issues - Vibration - In my Element
I purchased studded winter tires from a local supplier and there was a vibration issue they could not fix related to the tires. I decided to go to the Ford dealer to get the problem fixed and they did. I noticed while at the dealer, they offered the same tires but I forget they offer tires plus excellent service. I should of bought tires from Ford Dealer. Always nice professional people to deal with and results to my satisfaction.
Repaired the Wrong Thing - Troy
I sent my daughter to this dealership with the thought that she wouldn't get taken advantage of, as she is young and a student. After bringing her car in due to a loud noise that was occurring at different speeds when driving, they charged her over $1000 and changed the air conditioning fan. Clearly they never took it for a test drive or had it on the hoist to look at what the issue might actually be. On her way home from the dealership, the noise continued. A call was put in to have somebody deal with the real issue and, to this day, we have not had a call back. This is so disappointing and the worst experience we have ever had. She went to another mechanic at a different garage and they found the problem, fixed it (for $124) and sent her on her merry way. I would never recommend this dealership to anyone!
Best Dealer Experience in years! - BmacDonald
I recently purchased a pre-owned Ford F-150 long bed truck from Canso Ford. After searching all over New Brunswick and parts of Nova Scotia for a good used truck, I had just about given up. And after extremely unpleasant experiences with numerous dealers in Saint John,NB, where I live, I had decided to start looking for a dealer in another city where hopefully, I could find honest people who weren't constantly trying to up-sell me to a higher priced vehicle, which co-incidentally they just happened to have in stock or talking about "dealer invoice pricing" or some other typical car-salesman tricks. After remembering that everyone in my home town of Antigonish, NS always seemed to buy from Canso Ford in Port Hawesbury, I decided to look them up online. After finding 2 potential vehicles that I was interested in, I sent in a request for information, and was contacted immediately the next morning and spoke to Brian MacDonald, who to my great relief was straight forward, honest and down to earth. After giving me the exact info I needed, we came to an agreement that if the vehicle was exactly as I expected when I got there, then I would purchase it at the agreed price. Visiting the dealership was a relaxing and enjoyable experience and both Brian and Chris MacEachern were friendly and helpful. I will never buy a Ford from anyone else in the Maritimes after my expeience at Canso Ford. They have got another customer for life.
Saint John, NB
Horrible service and service manager - FordToughGuy
The tech stripped 2 wheel studs on my new f150 and would not fix under warranty. Service manager is a complete xxxxxxx. I will never be back
Good friendly service. - vance601
I appreciated the efforts of the sales staff and the service staff to satisify my requirements. My verhicle a 2014 Escape (basic model) is pleasant to drive and quite good on gas mileage.