Service - Bill777
Unbelievable how quick they took my truck in for an oil change. I didn't buy the vehicle there but will visit them first the next time for sure
Best Dealership Going - Pat
Wonderful Staff. Terri and Donna looked after me from the minute I arrived. Very friendly.
Always keep me informed of how the status of my car service is going. Very knowledgeable. they know their stuff.
Love my new Silverado - Guest951
Everyone was great at the dealership and I didn't feel pressured. I was at another local dealership and they put way to much pressure on me to buy from them. I love my new truck. Thanks O'Regans for making it pain free!
Absolutely The Worst GM Service Center I Have Ever Been To - Raymond
Made appointment to have Fuel & Oil Filter changed, checked to make sure they had the Oil I used in my diesel truck (delvac 5w-40 synthetic) was told they had Mobil 5w-40 which I was ok with but they put "Canadian Tire Motomaster 15w-40 semi synthetic" in my truck....not acceptable! It took them 2-1/2 hours to do the work and when I finally got my truck back they hadn't reset the Fuel & Oil Filter life monitors. Service manager didn't know there was such thing as 5w-40 synthetic oil?
Maybe I should be looking to. buy a Ford next time around!
Great Service - Stephanie Serrick
What a welcoming bunch of people working there, they well help you out to the best the can do and make sure you love the car you get from them!
The worst after sales service ever experienced. - dsc
i bought a 2011 chevrolet malibu ls in 2017 at their used car lot. The car was supposedly ''safety inspected'' as it is the law in nova scotia. well that is where things went down the drain. i could tell that the car had been sitting for a while as the rotors were rusty. no big deal to me as it was only surface rust. i then took the car for a test drive and rapidly realised how at least 2 wheel bearings were faultive coming from the noise in the cab. I had then ask the salesman if it could be fixed before i get the car and he agreed that he would. i finally bought the car only to realise that when i did get it it was not fixed. the dealership drove my car on my gas to digby bruce gm to get it fixed. not the middleton location because that would make too much sence. when i got my car back the first time, i had found a bottle of captain morgan sipced rhum in the glove box of my car. and of course the dealership totally denied about the issue because their drives are professional.... Then i started driving my car again after a few weeks of it being gone as they held it until my 30 day warranty was done before giving me my car back. as i started driving my car i realised something wasnt right. i then noticed that my front rims were all dented and the car was out of alignment. i proceeded to call the middleton gm location and they took it in for a diagnostic and they came back saying that the car was perfectly safe to drive. a few days later when my car was ready, i drove it out to have the surprise that now my steering wheel will turn whatever way it feels like when it feels like. i called them back to be told it was a recall on the cobalt but not the malibus and there is nothing that can be done with that. One more thing, as i didnt had the best credit i had to get some electronic device installed in the car in order to get approved. well that time too broce gm managed to make a simple thing as hard as it can possibly be. they installed it but forgoted to get the serial number out. the next day i was at the doctors for my 11months old baby and the car wouldnt start because they didint installed it propelly. when the car came back, the dash was all scrached up and not installed propelly. I had to finish installing the dash myself. following this, as i tought i had enough, the seatbelt sensor was not working and still is not working but they refused to do anything about it. at the last visit to the dealer, one of the lego trained mechanic managed to break the hinges on the driver door and now when i close my door it sits 1 inch too low. i have to physically lift it up and close it.
worst service ever! - ayymes
I went in for an oil change and tire rotation in their express service department and it took over 3 HOURS! I had called a few days before to make an appointment and they recommended i just use the express service, so i decided to give it a try. Well i sure wouldn't go here for any service anytime! They don't even come and tell you its gonna take a while, they just let you sit there forever and when you ask they are just like well it should be ready soon!!!
Terrible experience - Naname
Bought and 80 thousand dollar truck and because I put aftermarket wheels and tires on it they wouldn't cover the ball joint, shock or control arm that smashed off it when I hit a pot hole. Had to deal with a horrible person, I believe Dave foley was his name and he wasn't the least bit helpful at all and pretty much told me tough luck that my brand new truck with 27k on it wasn't covered under warranty. I will never be going back to this dealership again and I hope this review deters anyone from giving them any business in the future.