Purchased several trucks from this dealership and have
also recommended man others to purchase vehicles from this dealership. My most recent purchase of a new truck back in 2017 has turned out to be a ver
also recommended man others to purchase vehicles from this dealership. My most recent purchase of a new truck back in 2017 has turned out to be a very disappointing experience. While having very little issues, mechanically, with my truck to date, I recently began to have paint peeling issues on several areas of my truck. The vehicle is 4 years old and has passed one aspect of the warranty coverage for similar issues however, based on the nature of the peeling, it is quite apparent this is not a cause of environmental issues / wear-and-tear but a matter of poor adhesion to the base coat. After several discussions with the dealership, ongoing discussions with GM Canada and many second opinions from local automotive body repair shope in the area, it is very disheartening to have such little care given from the dealership and brand that I have been very loyal to support over the past 10 years. It is also very disappointing to have a Manager agree face-to-face that a manufacturer's defect clearly exisits only to have it refuted by GM Canada and deemed an environmental issue following a discussion with this same individual. Further research indicated this is not an isolated issue with GM Trucks, as there a numerous complaints on similarly-aged vehicles of the same model. I am in the market for a new vehicle in the near future and will not be bringing my business to Steele Chevrolet in the future. Overall extremely disappointed in the service of late as well as the lack of support to a blatently obvious manufacturer's defect.