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Bruce Chevrolet Buick GMC

N/A

5 Lifetime Reviews

394 Main Street, Middleton , Nova Scotia B0S 1P0 Directions
Sales: (902) 825-3494

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5 Reviews of Bruce Chevrolet Buick GMC

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August 23, 2017

"The worst after sales service ever experienced."

- dsc

i bought a 2011 chevrolet malibu ls in 2017 at their used car lot. The car was supposedly ''safety inspected'' as it is the law in nova scotia. well that is where things went down the drain. i could tell that the car had been sitting for a while as the rotors were rusty. no big deal to me as it was only surface rust. i then took the car for a test drive and rapidly realised how at least 2 wheel bearings were faultive coming from the noise in the cab. I had then ask the salesman if it could be fixed before i get the car and he agreed that he would. i finally bought the car only to realise that when i did get it it was not fixed. the dealership drove my car on my gas to digby bruce gm to get it fixed. not the middleton location because that would make too much sence. when i got my car back the first time, i had found a bottle of captain morgan sipced rhum in the glove box of my car. and of course the dealership totally denied about the issue because their drives are professional.... Then i started driving my car again after a few weeks of it being gone as they held it until my 30 day warranty was done before giving me my car back. as i started driving my car i realised something wasnt right. i then noticed that my front rims were all dented and the car was out of alignment. i proceeded to call the middleton gm location and they took it in for a diagnostic and they came back saying that the car was perfectly safe to drive. a few days later when my car was ready, i drove it out to have the surprise that now my steering wheel will turn whatever way it feels like when it feels like. i called them back to be told it was a recall on the cobalt but not the malibus and there is nothing that can be done with that. One more thing, as i didnt had the best credit i had to get some electronic device installed in the car in order to get approved. well that time too broce gm managed to make a simple thing as hard as it can possibly be. they installed it but forgoted to get the serial number out. the next day i was at the doctors for my 11months old baby and the car wouldnt start because they didint installed it propelly. when the car came back, the dash was all scrached up and not installed propelly. I had to finish installing the dash myself. following this, as i tought i had enough, the seatbelt sensor was not working and still is not working but they refused to do anything about it. at the last visit to the dealer, one of the lego trained mechanic managed to break the hinges on the driver door and now when i close my door it sits 1 inch too low. i have to physically lift it up and close it.

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No
Employees Worked With
alex
June 28, 2012

"This is THE WORST Car dealership that I have ever dealt..."

- buickcar2012

This is THE WORST Car dealership that I have ever dealt with. I bought a brand new car and they scratched it in a few places before I even picked it up. They "tried" to fix it and made it worse. The owner Les Barker is THE most unprofessional person that I have ever dealt with. I would never, ever recommend this place to anyone.

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No
Employees Worked With
Les Barker
December 08, 2011

"I would highly recommend this dealership and their staff..."

- portwadebob

I would highly recommend this dealership and their staff . Their knowledge of their vehicles and friendliness was exceptional. Dave Deveau is a person to be trusted. That means a lot to my wife and me.

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Yes
Employees Worked With
Dave Deveau,Jen Johnson, Ed Hankinson
December 04, 2011

"It is always a pleasant and friendly experience at Bruce...."

- babyjag

It is always a pleasant and friendly experience at Bruce. The employees go above and beyond to ensure that you, and your vehicle, are well taken care of. I would highly recommend this dealer for all your automobile needs. From sales to service they treat their customers with the utmost of respect and care. Transferred my business to this dealer because my previous dealer's customer service failed to meet my expectations and I have never regretted the decision. If you are looking for a dealer that puts the customer first....you should be a Bruce customer!

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Recommend Dealer
Yes
Employees Worked With
Gord
November 30, 2011

"The experience at the dealership could not have been any..."

- Bob Pep

The experience at the dealership could not have been any better, from the time I arrived I was promised that I would be in & out on time and the service advisor really delivered.He kept me informed as to progress & the big surprise was the price.Thanks to the advisor & technician,job well done.

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Yes
Employees Worked With
SORRY CANNOT REMEMBER
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