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Service from the service centre is hit and miss at best,... - k.a.garber
Service from the service centre is hit and miss at best, breaks seem to be more important than customer service, no concern for customer property, leaving doors wide open in an unsecured area with no technician in sight for extended periods of time.
No plans anytime soon to return, will be going to other dealerships for service on this truck.
I have never seen such unprofessionalism, no wonder... - étoile
I have never seen such unprofessionalism, no wonder ratings for rallye group is so low. I would rather spend more money on a vehicle than buying there. Do yourself a favor and go to another dealer outside the city if you have to, it will be worth your drive than giving these guys any money!!!
Jeep Cherokee Trailhawk - Janbean
I really enjoyed my interaction with the dealer here. Especially the car sales dealer Stewart Good. He does not pressure you in any way and gives you the time to make your decision. We have all dealt with pushy sales people and you know who you are. I have had a recent experience with a dealer in Nova Scotia and It is a real turn off. It was almost borderline harassment. So all you dealers out there take note.
I would work with Stewart again, he is a reputable person and knows how to treat and respect a person.
Not good at all, every appointment not kept for example... - Blake
Not good at all, every appointment not kept for example 11am oil change 1130 still not in. Truck appt no call for pickup go to get it and third closed.
very ignorant service department - yellow jeep man
Last week our new Vehicle was towed to this dealer with a flat tire which was covered under our tire warranty . the service department told us that because we didn't' purchase our vehicle there we would have to leave it there and they would fix it if they had time when asked for a ride to work we were told "we are too busy walk or call a cab" it was about a mile . the next day we went to get our vehicle they had put on our spare tire did not fix our damaged tire we had to demand our tire and rim to be returned ... NEVER AGAIN will we darken the door of this dealer ..
snake oil buyer beware - treated like punk
Bought a new jeep from Dobson last April. Had concerns out the 4 cylinder and high rpms and fuel mileage. Matt said the new engine has great gas mileage and the rpms would not be a concern. After a year and a half the fuel mileage is worse than the 8 cylinder I traded in. The tires wore out at 40000 kilometers and the $36000 vehicle is now only worth $20000 a year and a half later. Sent the sales manager an email, they said they would respond right away, stopped by the dealership, not in, left message for the sales manager and fleet manager to call me and 3 days later still no response from anyone. When I bought this vehicle they were all over me and being nice and kind, now with an issue I can't get any response from them. Buyer beware they talk a great game, but after the sale they treat you like dirt. I would never recommend Dobson to anyone after the way they treated me. All snake oil. Talked to dealership about the tires the parts department and there response was some vehicles only get 20000 kilometers. I thought they were going to be a great dealership to deal with, but with my experience this year with Dobson all I can say is buyer beware.
I would give this dealership higher than a 5 if it was... - Sadie
I would give this dealership higher than a 5 if it was possible. I bought a 2020 Ram 1500 and from the salesman, Alex, to the financing, Melanie, right down to the service dept, Krista and the boys, I have been treated like a customer should. Any dealership can sell you a vehicle but the service will keep you coming back. Their service dept went WAY above and beyond for me while dealing with a bad radio/back up camera. I felt as though they really had my back and whether it was good news or not they were always truthful with me and that means ALOT. I am proud to be a Fairview customer, there is a reason that they crush the competition!!!
Great Service, Experienced Staff - Jeepguy
I bought my Jeep Cherokee from Pat at Moffitt. He was knowledgeable, friendly, and made the buying process easy. No gimmicks, no tricks, honest pricing
LIars and Cheats! Dishonorable people that wouldnt stand... - Kg
LIars and Cheats! Dishonorable people that wouldnt stand behind their product or their warranty. Buy anything but a Chrysler Dodge product. Im agree that the product looks good, but after the sale, they lie about the warranty which is required because the ram rots.