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Easy to make the appointment, drop off easy, updates... - poirierwhelan
Easy to make the appointment, drop off easy, updates throughout the day, easy pick up, all in person interactions courteous, appreciate the clean car afterwards. Appreciate the texts reminding of appointment & throughout the appointment.
People were very nice and the service was done on time!... - Vanessa
People were very nice and the service was done on time! Great experience with Auto West BMW. It is the second car that I purchase with Auto West BMW.
Professional. Convenient Friendly. I have always... - Happy Customer
Professional. Convenient Friendly. I have always appreciated both the sales and service at Park Shore. I have occasionally called the service department on my way home from work to check a warning symbol and they have always accommodated my concern.
Very knowledgeable and efficient. I have driven a BMW for... - moniquehorizon
Very knowledgeable and efficient. I have driven a BMW for the last 15 years and it compares to none! I've had Mercedes Lexus Cadillac and BMW is my favorite.
I went there so I could get my water hose fix, because my... - andreaSan
I went there so I could get my water hose fix, because my car was leaking some water. How much did they wanted to charge me? 3000 Around 15000 for the all car. (Because supposedly I had a lot a problems in my car) . For 2 brake pads, that both cost 68$, they charge you 1,300. You can do the math. To put them on.. of course I didn’t let them do it and brought my car home. This place only cares about stealing you money. Not friendly at all. After you leave your car there be careful because it will come with more problems. I’m pretty sure they make it on purpose so you have to go there again waist your money.. If you don’t understand anything about cars, stay away from them. Very dishonest.
I have already expressed my appreciation of the services... - diane.teeple
I have already expressed my appreciation of the services this dealership provides. Why am I being asked again? The service is excellent, but the multiple feedback requests are annoying.
Ian was our sales person who helped us and he did an... - Hardeep
Ian was our sales person who helped us and he did an AMAZING job!!! He made sure we were looked after throughout the whole car buying process. Ian answered all my questions perfectly and was able to provide me the information I was looking for! Thank you Ian for a job well done!!! Highly recommend Ian!!!
I felt like Royalty - Ric
We (my wife and I) were starting a preliminary search for a good used vehicle. To be honest I didn't think I'd find one. This was the third car we looked at and were a little unsure about how we would be treated it being a BMW dealership and all. A Fell named Zack came out and showed us everything we could possibly want to see on this car. Zack's wheel house is BMW's and Mini's I was thinking. It turns out he was knowledgable on the car we were looking at too. One the one question he didn't know absolutely he checked. After a really nice test drive with the poor guy (Zack) being stuffed in a rear seat that might be considered roomy for a Pomeranian, we chatted a bit on pricing and such. Peter came over and chatted with us a bit too. No pressure or anything. There were some valid facts they showed us that matched our previous research. Within a day we decided to buy it. There is another Zack (Business/finance) that helped us make an informed choice on coverage etc.. I have put a tank of gas through it already, all on excellent roads with a combination of surfaces, kinks and hills.
I really like this car and rank it higher than I thought I would.
This was much more than buying a car, this was an elevated car buying experience!
Amazing products and knowledgable, professional people!
Shout outs to Zack (Sales), Peter (Sales) and Zack Business/finance