Auto West BMW

The sales person who sold me my car had little or no product knowledge and very rude as she treated me like I am from PRC but thank God she is no longer here (retired I think)! My most recent service v product knowledge and very rude as she treated me like I am from PRC but thank God she is no longer here (retired I think)! My most recent service visit I had to disclose all my credit card information including my 3-digit security code in order to charge deposit for my courtesy car. Why can't the dealership get a newer credit card machine with the tap option instead of asking customers to physically hand over their credit to the employees for them to type all information (including the security code) into the computer. I don't believe I'm the only one not feeling comfortable with it! More

Yi Ping was my sales person. He was friendly, knowledgeable, and think in the view of the customer. I only have to visit the dealer twice to get the new vehicle. He was friendly, knowledgeable, and think in the view of the customer. I only have to visit the dealer twice to get the new vehicle. More

Auto West is a very approachable and friendly dealership to visit. The staff are very attentive and knowledgeable from their greeting to their sales team, finance, and finally the send off once the purchas to visit. The staff are very attentive and knowledgeable from their greeting to their sales team, finance, and finally the send off once the purchase is final! Buying a car can be stressful and this team made it easy. More

It was a very smooth process from the time I booked to picking up the vehicle picking up the vehicle More

friendly and helpful services, the waiting lounge is a pleasant place to work as if it was my remote office. pleasant place to work as if it was my remote office. More

Chevy was incredibly supportive, knowledgeable, and professional throughout the process. I got my BMW 330i from him and was so impressed that I also recommended my husband to get his X5 through Chevy a professional throughout the process. I got my BMW 330i from him and was so impressed that I also recommended my husband to get his X5 through Chevy as well. I highly recommend him to anyone looking for a smooth and trustworthy car-buying experience. More

Both Sales & admin . Staff is extremely knowledgeable & helpful they go out of their way help & get the deal done Staff is extremely knowledgeable & helpful they go out of their way help & get the deal done More

Staff are always welcoming and knowledgeable. Patient and polite with room is comfortable and clean, including a separate computer area made my stay pleasant in the past always. Patient and polite with room is comfortable and clean, including a separate computer area made my stay pleasant in the past always. More

professional and very responsive for my needs. i would like to thank Auto West BMW for helping me with my car i would like to thank Auto West BMW for helping me with my car More

Very clean, welcoming staff, efficient drop off and pick up during my appointment. Amazing service up during my appointment. Amazing service More