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The BMW Store

Vancouver, BC

4.9
151 Reviews

2040 Burrard Street

Vancouver, BC

V6J 3H5

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151 Reviews of The BMW Store

April 17, 2024

Excellent service and a professional environment. My first time at this dealership but it won't be my last. More

by GT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
April 12, 2024

First rate dealership ! I have been a customer of this dealership for 40 years ! They have a very good team ! More

by DerekS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Neil Shah and Arthur Lin
April 02, 2024

Knowledgeable staff, friendly service, helpful, and seem to take pride in their cars And their quality. More

by Mts
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil, Sandra, and Chelsea
April 02, 2024

English not good, can not write too much comments, but this dealership had excellent services More

by BMW228ixdrivegrancoupe
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Neil Shah
April 02, 2024

My experience was excellent. I have been servicing my car here for 15 years and it has always been great More

by jdgoodstone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
terence
April 02, 2024

The service is speedy, patient and customized for each individual. I was very impressed with their level of professionalism, how quickly my car was prepared and how I was taken care of in the interim. More

by Yaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip
March 23, 2024

Very bad customer service. I checked in and asked whether my car is ready for pickup - there is no reply from my service advisor. I went there to pickup my car anyway; and t More

by Wendy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Philip Chen
March 14, 2024

The BMW store is friendly, provides great service and answers all my questions. Thank you! More

by Amanda Dear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
March 13, 2024

Great customer service. Staffs are friendly and helpful on my inquire. Explains detail on my purchase. More

by chenzaizai
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stella
February 29, 2024

Our sales rep, Johnny Du, was a delight to interact with and awesome to deal with. Knowledgeable and a great brand ambassador. Helped us find and select a great, great car. More

by DSweetOC.FOd@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Johnny Du (Master Sales Rep), Brad Dokester (Service Manager)
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