23 Alberta Kia Service Centres

Would definitely recommend this dealership. - Liz

Would definitely recommend this dealership. Staff was super friendly and accomodating and I was pleased with the service!!

Pleasant and the staff are very friendly, from the - cciac123

Pleasant and the staff are very friendly, from the receptionist to the mechanics have been great to deal with.

The people are very courteous and work is done well and - Carol

The people are very courteous and work is done well and on time, cannot say enough about them

Had to do a recall and was done quickly and efficiently. - eps1066

Had to do a recall and was done quickly and efficiently. Done with a smile

The service department was helpful and on time with my - Bana

The service department was helpful and on time with my servicing. Everything was completed within the time allocated

My 2021 Kia Seltos was my third Kia. - Karenannedurand

My 2021 Kia Seltos was my third Kia. Bought through Dina Tress and if I get a fourth it will be with her. My journey with the car has been wonderful , I love this car. However late last year it developed a knock. I took it into Kia Red Deer and it was determined I needed a new engine. I have nothing bad to say about that as Kia replaced it under warrantee. It did take 6 weeks, however I had a loaner (3 different ones) the whole time. I was very impressed with their service in my case.

Worst experience ever. - Tony Jones

Worst experience ever. I have owned over 25 cars and trucks from several dealerships over the last 35 years. I must admit that Northland KIA is by far the worst service department to deal with. My 2016 KIA Sorento like many others started using about 2 litres of oil every 1200-1500 km, at first they acted like it was an isolated case, they made me go through 2 oil consumption test each were over $350 each. The second one was done because the first one was screwed up but I got to pay for both. After waiting three months for results I went in to talk to the service Manager, Shane, he opened a work order right away and told me not to deal with anyone but Crystal. They made me provide all of my maintenance records, apparently the KIA dealerships do not link together, I was told to stand by and wait for an answer from the extended warranty, that was last November, I went to inquire in January but was told to just wait for them to call me. It has now been over 9 months, no calls or updates but they still call me to go in for preventative maintenance. They also had my car in 4 times for an intermittent cruise control, it was never fixed. The last time it was in, they called me to let me know that my car was ready but had to go through the car washh. I got there 30 min latewr and still had to wait another 60 min for my car. All in all very bad experience Please review all of the engine failure groups on Facebook before buying a KIA.

Incredible service - Matt Sellers

The service is incredible. I had my front driver-side redone after I was side-swiped (which was all great) and then there was a bad shake when I drove above 100k. I took it back in and they got it into the shop immediately. It turned out it was just dirt buildup but they cleaned it up, re-balanced the tires, adjusted the alignment, and corrected tire pressure. Oh, and my window had come off the guides (not related to the accident) and they put it back on. All of it for free. These guys stand by their work and really seemed to care.

First class work done by first class people. I... - dwight b.

First class work done by first class people. I recommended them to freinds of mine and they are as happy with them as I am.

This shop knows how to do business -knowledgable and skilled - Happy Customer

Don't look for another shop-this is the one if you want a great experience! Call them, you won't be disappointed! They do top notch work from estimating to repair -this team knows the industry and the level of expectation for their work. You won't find better satisfaction around town.

I just got charged $47. - Pete

I just got charged $47.92 labour to replace an air filter that literally takes 2 minutes if you take your time and drag it out. Never take anything here for service unless it's covered by warranty. I certainly won't!!! I hope it was worth the $47.92 to lose all of my future business.

Do yourself a favour and do not get any service done at - Pamela

Do yourself a favour and do not get any service done at North Edmonton Kia, I had booked in for a road trip ready service which includes a tire rotation, wheel check, oil change, 99 point inspection and a exterior detail for $99 + tax - great deal right ?!? WRONG . I am speaking to an older fellow service writer telling him that when they do the air conditioning performance check to recharge my a/c again because last year it blew warm air, was diagnosed, checked for leaks none so recharge was done . Car is blowing warm air again for a less than two year old car, it being already checked for leaks and none found I shouldn’t have to recharge my a/c every year and I sure shouldn’t have to pay for it. I hate to be rude but this old man was trying to tell me 5-6 hours for the service, NOT including the air conditioning diag that he was trying to force on me again when that dealership already did it and found no leak. I was raised around the trades, I worked in a dealership , I know for a fact it doesn’t take 5 hours for a oil change, tire rotation and a detail, get real . I had the exact same service done at the same dealership where I bought this car and it took 1 1/2 hours and only that long because he was checking the a/c for a leak . Does this guy think I was born yesterday ??? From arguing with me about my air conditioning to how long it takes to change the oil I am so done with north Edmonton Kia . The only good thing I got from there was my dam car and they can’t even get the air conditioning corrected. All the staff have changed and the service department xxxx the bed, you lost a loyal customer. If you want to be in a bad mood and talk to someone who doesn’t know up from down than yes this is your place to go !

Long Day - Grumpy

Had our sportage in for a command start installed and a service. Dropped it off a 9 am and was not ready until 5pm. No reason it should of taken that long. We also waited an hour for pick up from shuttle. Grande Prairie is not that big, after pick up we were back at the dealership in 15 min. Very dissatisfied with the day.

I needed my automatic window switch replaced as mine was - Greyhound_Daddy

I needed my automatic window switch replaced as mine was working intermittently. The service advisor, Laurie, was absolutely wonderful. While I knew I was there for a vehicle repair, Laurie kept the conversation friendly, while still professional. She is an asset to the company. Although Laurie was “doing her job”, I like to refer to her as my friend. Oh yeah, the service was great too! 🙂